To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service3.9
Cleanliness4.0
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All reviews(130)
Positive reviews(37)
Reviews with photos/video(6)
Awesome stay(13)
Awesome rooms(11)
Friendly owner(9)
Clean and tidy(7)
Great location(7)
Negative reviews(2)
Guest User
Standard Double Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Stayed for 1 night the room was nice and clean staff warm and friendly food was nice
amyyyyyyyy3
Standard Twin Room
Stayed in May 2024
Family
2 review
1.2/5
Posted on Jul 21, 2024
Old and dated
Creepy, we had a door labelled fire exit but in the night time when all the drunks where around there was a light on and off from this door.... There wasnt a corridor next to us there was another room so god knows what this was
Entertainment could be moved away from the entrance of the hotel giving the bar is at the back
My daughter did not enjoy coming back from her day to the place filled with drunk people staggering all over, watching one man wet himself and multiple people struggle with stairs.
Won't be going back, highly recommend do not take children here
Golder
Standard Double Room
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Jun 15, 2024
The staff was very helpful.
The location is really good. Close to the shopping centre.
Guest User
Standard Double Room
Stayed in May 2024
Other
6 review
3.7/5
Posted on May 5, 2024
Hotel was perfect very central breakfast was good although the coffee machine was not the best
Room was clean and suitable for the price that was paid bathroom was on the small side
Guest User
Standard Twin Room
Stayed in Oct 2023
Couples
1 review
4.0/5
Very Good
Posted on Oct 20, 2023
Superb location, It’s a typical Brittania owned hotel old fashioned but for the price it’s more than acceptable! Be sure to check car parking charges if your in the car park longer than 8 minutes without buying a ticket you will get a fine.
Trevor
Standard Twin Room
Stayed in Jul 2024
Couples
1 review
4.5/5
Great
Posted on Jul 4, 2024
Room was very clean, staff were very pleasant and an excellent location.
Fl@Wan
Standard Twin Room
Stayed in May 2024
Couples
10 review
3.5/5
Posted on Jun 5, 2024
Everything is good just had few cars blocked my way out at the hotel car park
Guest User
Standard Double Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Always excellent as I’ve stayed here before the staff are always very friendly and welcoming. Very helpful and tend to every need. The bar has a lovely atmosphere the drinks are reasonably priced too. The girl that works behind the bar is one of the best barmaids I’ve ever met she has a way with the customers which brings them back time and time again. Would definitely recommend and stay again without any doubt.
Melanie
Standard Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Lovely hotel nice room , good breakfast will definitely book again
Mick Berry
Standard Twin Room
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 2, 2023
Very good location for a few days away. Plenty of parking. Fantastic staff.
Guest User
Standard Double Room
Stayed in May 2024
Couples
2 review
4.2/5
Very Good
Posted on May 7, 2024
Cheap and cheerful loved the lady singer !!!!
Guest User
Standard Double Room
Stayed in May 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 2, 2023
The location was perfect right on Lord St… The staff couldn’t do enough for us….
Guest User
Standard Double Room
Stayed in Sep 2023
Couples
1 review
4.7/5
Amazing
Posted on Sep 25, 2023
I give a 5 star rating it was realy good for the money very clean the room i stayed in had plenty of room n very clean and realy helpful staff food was great I only stayed for 2 night and would defintly stay again
Kate Parsonage
Standard Double Room
Stayed in Feb 2024
Couples
17 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The room was clean and the staff are so helpful
Anonymous User
Standard Double Room
Stayed in Aug 2023
Couples
1 review
4.0/5
Very Good
Posted on Aug 8, 2023
Room was ok,plenty scaffold outside as they are renovating it but didnt effect our stay