Les Douvres Hotel

Just had the most super meal, I ordered a homemade chicken and mushroom pie which came with a delicious white wine sauce, the pastry was heavenly and served with perfect mash and green beans in garlic the whole dish was amazing. My wife opted for cod with butterbean cassoulet which she devoured with gusto!

Wonderful calm and warm ambient hotel with attentive and professional staff. VERY relaxing, thank you

Had a bad experience this Christmas here, My wife usually stays here when she comes over as its conviniently located near her parents, This Christmas eve we were booked in here for 3 nights the flight was planned to reach Guernsey for about 5pm however we had delay's due to the weather and eventually landed just before midnight. We had made the hotel aware we would be late on a few occasions giving them an updated eta each time we where told at the airport. When we landed we got a taxi to the hotel at roughly midnight and could not get any answer at the door or by telephoning the hotel we ended up having to stay at my wife's sisters house on the floor who lives at the other end of the island. When we turned up to check in the next day it was 9:35AM we where offered no explanation, apology or refund for the night we didnt stay with them. Breakfast which we had booked also finished at 9:30AM which is fair enough but when we asked if there was anything left they simply said breakfast had finished and we couldnt have anything. The staff member dealing with us was quite rude but it was Christmas day and we had a busy day planned so we just got to our room and carried on with our day. Our flights leaving where also delayed by 2 days so we needed to book into a hotel for a further 2 nights we booked the La Villette and had a much better experience the staff at La Villete where much friendlier and breakfast was great. We wont be using Les Douvres again it is in a good location for our needs but the overall quality of the hotel is poor and the staff are rude and not very hospitable and having such a bad experience has left quite a bad taste, Had we not had family on the island we really would of been stuffed.

Needs updating Place is very tired thread bare carpets in parts, had to clean toilet before use, very noisy from below and bed uncomfortable

Lovely hotel The staff were very nice and attentive. The room was comfortable and I only dropped a point as it could do with a dusting around the skirting. The food was excellent and breakfast was cooked to order. I would return

Adorable and welcoming Such a cute and cozy hotel! I fell in love immediately. The room was very spacious and clean. The bathroom is renovated and nice. The bed could be better though, felt it was old but the overall score was super. I will come back. Did not have the possibility to try the breakfast since they opened at 8am only.