Alai, Crete, a Tribute Portfolio Resort

Rooms we're newly renovated and clean. The Location of the Hotel was good. Pool and the beach next to the Hotel we're also good. Breakfast can be improved by alot. We stayed for 6 nights but only Had breakfast for 2 times since we did not like it. The staff in general is nice but they seem to not bother If their guests have to wait for drinks or food at their hotel bar and restaurants. Their prices for drinks and food is nuts. Half a liter of beer was 8€ while outside the hotel in the surrounding bars you only pay half the price. The same applies for the food. Side-Note: there is no parking available by the hotel

Just spent 10 days at the Alai Hotel, with a warm welcome from the very start, we cannot praise the staff enough who were always friendly and happy to help in any way. The hotel is exceptional with fantastic facilities, including a wonderful sea view from our room. Everything was so relaxing just what we needed and unusually for us we are so looking forward to returning next year. It truly was a memorable holiday Thank you all at Alai

Arrived late at night to a warm welcome. Hotel was excellent, food was lovely, service was great, staff were friendly and helpful and the location was ideal. Upgrading to a sea view room was a good move. We highly recommend this hotel and wouldn’t hesitate to visit again.

This is a high end ("haut de gamme") establishment. It had just re-opened when we enjoyed our stay in it, so, it was still in a transitional phase. But when the next touristic season starts in Greece, this is going to be a full-fledged luxury, resort type hotel. We could not have afforded it. But the network of hotels which operates also this one, upgraded us to it, without any extra charges. Thank you... It was much appreciated. For those who have the means, this place is worth it. It is basically brand new (they are announcing it as a re-opening, but it is clear that they have given the previous version a full uplift, with a fundamentally new concept and approach). Our room was fantastic. In all regards. The immediate proximity to the beach (reserved to the guests of the hotel), is priceless. I don't know why people were spending their time around the 2 swimming-pools, even though they were indeed beautiful and very well maintained. There is a good gym, situated in an unusual way, at a very nice location on the premises. The service is… too much, if anything! I mean it. For instance, at breakfast, we could have very well spared the staff the task of bringing the water to our table, and filling up our glasses with it… Coffee and juices should also be available on the vast self-service part of the buffet. And not only, exclusively, on the extra, à-la-carte menu (which is also free of charge, if you are on the breakfast included plan). This way, you have an option. And it is quite understandable that the guests who, let's say… are not very young anymore, will appreciate going less, back and forth, to the - excellent - buffet. The dining restaurant is not your average restaurant… Otherwise, you can find a lot of nice restaurants, very close to the hotel. The restaurant of this resort is "fine cuisine". The chef is really good, the service is impeccable, so the restaurant is worthy of its aforesaid status. The portions are also satisfactory, for this type of restaurant. In conclusion, if you can afford to offer yourself and your loves one(s) a luxury vacation, in this hotel, in that very nice, hospitable area of the wonderful island of Crete, then, go for it ! And enjoy.

An exceptionally friendly, clean and well located small hotel which exceeded our expectations. Rooms very clean, modern, well catered with regular linen changes. The freshly prepared breakfast offered a great variety to suit all diets. The poolside and private beach was furnished with good quality sun loungers. Each pool had its own bar service and staff subtly patrolled the beach offering a variety of hot and cold snacks and drinks. The location was superb with an excellent variety of local family run tavernas as well as more chic smart restaurants. The bus service to other destinations was very affordable and ran well giving opportunity to explore the island further. A much appreciated touch was the availability of a room to shower and change before departing for the airport for a late flight. A thoroughly enjoyable holiday which we would not hesitate to recommend.