Browse reviews and ratings from real guests to find the 2-star Moselle hotels that suits your needs.
8.6/10
Very Good
MMissus OEverything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service.
In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
LLaoyingzhajiVery suitable for self-driving, the room is really small but you can also put down two big boxes, the bed is still very comfortable, the health is also done well, there are two big supermarkets at the door.
GGuest UserDespite our arrival at a normal time of 3 p.m., there was no staff and reception at the computer terminal, and that's where the problems began...
1/ The reservation wasn't recognized... (1st customer service call)
2/ The tourist tax payment (which should be directly in the online payment for convenience)
3/ The confirmation email with access details didn't arrive (2nd customer service call)
4/ A computer problem: the digital QWERTY keyboards are at the very top of the screen and not very accessible.
VVoyageuse60Notre nuit à l’hôtel a été globalement correcte. La propreté était moyenne : nous avons constaté une tache sur les draps du lit ainsi que sur une serviette. En revanche, le reste de la chambre était satisfaisant, sans poussière apparente.
L’accueil à notre arrivée a été impeccable, rien à redire de ce côté-là.
Concernant le matériel, nous avons rencontré un souci avec la porte de la chambre qui ne fonctionnait pas correctement ; la personne à l’accueil a dû forcer dessus pour que nous puissions entrer.
Enfin, des travaux sont actuellement en cours et à partir de 8h30/9h, les portes claquaient toutes les 30 secondes à cause des employés, ce qui a rendu la fin de nuit assez bruyante.
GGuest UserIt was well passed. Full breakfast and well located for the location. There is very convenient and quick access . Noise level. Okay.To recommend
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