Trip.com did not manage the booking with the propery directly, but with third party that own the unit I booked. So when I went to the receptionist to check-in, they could not find my booking. I have to wait for more than 1 hour to check-in, after I contacted the Customer Service of trip. com.
This was really a very bad experience with trip.com. Actually you should inform me about the check-in procedure to the property. And the contact number to the agent that own the unit I booked.
You have to notice that information is a very important thing for your customer..
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Do any deals available for 2 star hotels in Serpong?
Trip.com provides various promotions and discounts for 2 star hotels. You can check the promotions page to see the latest deals that available for you on Trip.com.
Which 2 star hotels in Serpong have a swimming pool?