GGuest UserFor the most part my stays are usually pretty decent...my last 2 stays NOT so...my last stay 4/2-4/3 was NOT good at all...very uncomfortable.alot of grit and throughout the floor BUT MOST NOTABLY I spent most of the evening chasing roaches of all sizes...I informed the am customer service personel.she informed me that a possible refund may happen and she would inform management BUT there has yet to be any kind of a ton taken to date? At least NONE that I am aware of? Also my Stay 3/21-3/23.The wknd prior my I had key issues which resulted in the switching of my room at the last minute.the room was NOT entirely Sanitary.i ended up purchasing cleaning supplies of my own so that I may be comfortable.the shower was partially disabled and the heating unit wasn't functioning properly.
SSouderYou get what you pay for, not a bad choice just for one overnight stay but I wouldn’t want to stay here for too long. The room does smell a bit musty and the bathroom ceiling/wall appears to have water damage. Overall met my minimal expectations for the low price I paid.
NNerdieThis trip I meet a different clark at the desk and he was AMAZING!! He definitely went above and beyond for me. It was super cold when I check in so my door key wasn’t working. I didn’t realize that cold air affected the doors lock system. 🫣 #HumorError but the guy literally came to my room to show me how to use it 🤣🤣 it was soooo embarrassing 🤣 but I got in safely and slept like a baby.
TTaraI checked into a room the sink had no hit water I was told by the receptionist that they don’t have maintenance on the week end I had to wait until Monday I was due to check out the next day.
GGuest UserThe room did not have an adequate number of wash cloths and bath towels. Plus I noticed there were what looked to be cigarette burns on the comforter for it to have been a non-smoking room.
Aamandamarie123Complete dump. Don't let the photos on the website fool you. Busted locks on the doors. Mirror off the wall with screws hanging out. Tub won't stop running. Broken glass on the window sills along with what looks like dried snot. Do yourself a favor and go elsewhere. If I could give this place zero stars I would. Update. Go to play down and my blanket has blood stains!
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Which 2 star hotels in Baltimore County have a swimming pool?