Featured facilities: Business Center, Fitness Room, Laundry Service (On-Site)
Excellent
181 reviews
9.7/10
1 night
From AU$33
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9.6/10
Excellent
AAnonymous UserRegarding this place, I think my experience is the most genuine. I stayed there for about ten days during the Spring Festival when they first opened. At that time, I thought it was a hidden gem, great value for money, and highly recommended.
Last year, I stayed there for six or seven days as well. The feeling was the same.
This year, the price has gone up, which is understandable, it's a problem with their operating model. The front desk treats you differently depending on whether you have a membership card or not. When I called to report a problem, they didn't follow up and just let it go. There was no hot water in this weather, and I tolerated it when I showered at 11 PM. But when I showered at 7 AM, there was still no hot water. I called and they told me to let the water run for ten minutes. I did, but it was still cold. They said it wasn't peak shower time, etc. I'm speechless at this way of solving problems.
The previous two years, I never encountered this problem, no matter the time of day.
Also, most of the guests were from out of town, and they seemed to be trying to rip me off. I just bought a membership elsewhere, and they told me I wasn't a member and wanted me to pay extra to get one…
Don't try to be clever. At this price, I could easily find another place that wouldn't be any worse. For the same price, I'm extremely disappointed with your place.
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