Featured facilities: Laundry Service (Off-Site), Parking, Restaurant
Very Good
167 reviews
9.2/10
1 night
From JPY 2,860
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9.4/10
Outstanding
GGuest UserThe newly opened hot spring hotel has a great environment and excellent service! Most importantly, the price is incredibly reasonable! I heard they're offering a free massage with your stay during the May Day holiday, and the price will be even lower—I'm really looking forward to it!
CChichichilizhi.The second time I came to stay at your hotel, the room was very large, the price was super high, the front desk lady was super warm and cute, and the hot tea was prepared. The weather was very cold in the past two days. The aunt in the room was very intimate to help turn on the air conditioner because the family blows the air conditioner a bit dry. Auntie will help I prepared a quilt and felt at home. I went to eat breakfast in the morning. It was very in line with the taste of our family. Every time I came, I had a different fresh experience. I will choose your hotel next time. I will like all the staff of the Astor Hotel.
DDengfengbuzhaojiThe room smells bad. The staff said it was the smell from the outside decoration. I think it's half and half. The furniture and air conditioner itself have a strong smell. People who are sensitive to smell should be careful.
GGuest UserHotel location is very good to find all aspects nearby are convenient, that is, the hotel should be the old hotel towels are broken, health can also be strengthened, just live in, found that the ground is not cleaned up, there is a last guest left things, the sink is also gray. Experience is general
GGuest UserThe hotel environment is comfortable and warm, and the service is warm and thoughtful! The rooms are clean and tidy, with complete facilities. The location is convenient and the surrounding facilities are perfect. The overall experience exceeded expectations, and I will choose to stay next time, highly recommended!
> The stay experience is very good! The front desk service is professional and welcoming, the room is carefully arranged, clean and odorless. Good sound insulation and high quality sleep. The breakfast is rich and delicious. Feel at home, choose here next time you travel!
小小点小猪The hotel service is very good, but when I entered the room, there was a smell. The waiter carefully checked and found that the slippers were coming out. Yes, it was the smell of plastic slippers mixed with feet (the waiter asked us if we want to change the room, we said You can wait for a while.) The slippers were taken away, and we went for a walk. The smell did not dissipate when we came back at night, but we found that the cabinet rack where the shoes were also smelled. Then we cleaned it with paper towels. There is still a residue, I smell it in the middle of the night, and it feels over in the morning. In addition, the bathroom light was broken on the night of the stay. Other aspects of the hotel are pretty good. The lesson of staying this time is to change the room after staying in the hotel and find that something is wrong.
GGuest UserThe front desk has short hair and middle-aged women and women managers, which is super super not like. When we went to check in, we were arguing with the guests, and we were red-faced, without the image and temperament that management should have. When checking out, I politely asked her if she could give an extra meal coupon on the basis of praise, because she brought the child. Back to me: If you take the child and others want to collect money, you will give ten yuan (the tone sounds very uncomfortable) and said that I (the praise coupon) forced her and morally kidnapped her. At that time, a guest who checked in said that they (Dies) were the emperor's daughters and did not worry about marrying, and did not rare your praise. I deeply think so.
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