GGuest UserThe room was dirty from the floor; it was seen land, hair... in bed one as another hair too. I understand that it was high season, there was too much people flow; but that doesn't remove that they should deliver the impecable facilities for the next guest entrance. I didn't want to complain or want to change room. For times. But if I had had more time or had come to that reservation for other reasons if I had done so.
SSZPINIAKWell located nice hotel even i believe is in need of an update if they want to keep it up. The matress was absolutely shapeless making it hard to sleep.
GGuest UserVERY GOOD SERVICE, ALL EXCELLENT.
I REQUIRE AN INVOICE BUT THERE IS NO WHERE TO CONTACT THEM, IN ATTENTION TO CUSTOMERS THERE ARE ONLY NUMBERS FROM OTHER PLACES BUT NOT FROM MEXICO, MY BILL IS URGENT.
GGuest UserLa atención en recepción es pésima y molesta las actitudes que asumen y el trato que dan, les falta empatía y practicar los valores para mejorar la atención al público que para mí es pésima. Te tratan como que si el servicio que te brindan es regalado y es todo lo contrario por que se paga por el
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