AAbhiHi,
For both the bookings, the stay was amazing. My dad really loved the breakfast and the ambience.
Hope to visit the hotel again during our business trip :)
KKongyanA good choice for checking in on Route 66 and returning to Chicago from Premium Outlets in Chicago! The town is clean and tidy, and the hotel is much better than expected. The maintenance is very good, the facilities and rooms feel very new, and the suite is quite large. The meals in the surrounding American restaurants are very good. Compared with the high hotel prices in downtown Chicago, this place is very cost-effective, and it takes only 50 minutes to Chicago.
GGuest UserI had higher expectations from this place considering the price of the room. From pictures online before booking, it looked bigger. Room wasn't as spacious as thought it would. My biggest thing was how outdated a lot of the things looked inside. A mini boom box was there, super small fridge, tv with no option to Bluetooth or cast and the shower head was really gross and grimey including entry doorway to stand up shower. Looked like a $10 Walmart showerhead with little to no water pressure. Super Mini bottles are provided for showering so definitely take your own stuff overnight. Glad I got the standard room as it would be an indicator of me going back and getting a pool included one which is neat $600. The cabinets were dusty, buttons to lights had a broken one and were in a really odd spot right where you sleep and lay your head at. Best part honestly was the front desk service she was super nice and the jacuzzi was ok. Bed sheets were decent and bed was comfortable but felt like I was sinking in some spots probably needing replacement soon too. By the time I had checked into it was late and no use of asking for change but hindsight wish I would've.
DDudiaohanjiang5668The room is good, not far from the airport, quiet, price concessions, except for no microwave oven, everything else is good! It is also very convenient to get to the airport shuttle bus, and it will be delivered in 13 minutes! Water delivery is more intimate!
GGuest UserIt was ok just disappointed with the package of breakfast I understand due to covid they can’t serve breakfast but atleast a prepared breakfast can do and also the elevator is too slow .
GGuest UserThe staff is super friendly and helpful. They asked if I wanted a specific floor and I just said somewhere quiet. They put me in a room with not a lot of people around so it was awesome to get good sleep. Breakfast was good and the coffee was always fresh. I will definitely stay again.
GGuest UserA staff member African American told my son he looked suspicious my son is African American as well and called the police on him so that was not cool at all my son told her well I have a right to go in and out my room and walk around etc then after I left I called because someone that visited Us while there lost their ID and the lady tell me I left my room a mess I said who are you lying to because I do not play them games I cleaned my room personally and left not a thang in there sat the garbage outside the door in bags and the towels as we are told nothing less nothing more they are more strick with their rules which is better now but as far as accusing my son as being suspicious and telling me I left the room a mess that's messed up y'all not keeping my money that the hotel have on hold I'll take them to court nothing was broken nor no trash was left inside so no that's not it it's sad that this place has changed for the worst in one way and being a more strick is better as it got a lil wild over here in the past they need to know and check they camera as far as which guests are there or not before they start to call people suspicious
GGuilfordWe stayed three nights and it was wonderful to wake each morning to the amazing breakfast. We had the pool and hot tub all to ourselves. Our room was quiet and the bed and pillows were incredibly comfortable. My husband and I loved this place. We will definitely be staying here again the next time we're in town.
GGuest UserHotel was dated and in some some spots in disrepair. Peeling wallpaper, no elevators (only 2 floors), somewhat dingy. Plus in the evening the hallways reeked of ********* smoke/smell even though signage was posted as to no smoking, *********, etc. Did not expect this based on the community and the location of the hotel.
For the price, hotel just ok...... Was surprised that each evening we were there the hotel seemed to be at capacity.
We will not return to this hotel.
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