3-Star Hotels in Lehigh County

Booked through Ctrip, 4.9-4.30, the front desk lady who prepaid the full amount at check-in was very friendly. The hotel is relatively new and the decoration style of the room is modern and simple. The bathtub handle in the first room I was given was broken, with a sharp edge, went downstairs to find the front desk, showed her the photos, and changed one without saying a word. So, the first impression of the hotel is very good. 4.22 I told the front desk on the day that I wanted to extend my stay to 5.27 at the current room price. The lady who checked in helped me make a reservation and pre-authorized 3548.44 knife. As a result, inexplicably, the employee of 4.24 customer service said that the front desk informed her that I left the store that day and she came to clean up the room. Very surprised, I went to the front desk to understand the situation. The front desk staff on duty was rude. Not only did they not explain why I notified the customer service department that I left the store early, but also told me that there was no reservation information for my extension in the system, and there was no room. I asked her to contact the previous lady who helped me make a reservation to get a picture. But she said the hotel could not contact non-duty staff (she actually contacted later). Next, the employee said that he finally found me a room, I can extend it, but it can't be my current room rate... 10,000 words are omitted here In the middle, I contacted the Trip.com butler and went to contact the hotel about the reason for the mistake of letting me leave the store early. The butler was very responsible and contacted different departments. Finally, the hotel verbally explained that the customer service department made a mistake. My order was no problem. I lived in 4.30 no problem. Of course, I'm fine. I paid all the money early. Although the hotel can also reduce the room rate later to let me continue to live. But considering this chaotic and unpleasant experience, I left the store at 4.30. When I wrote this review, it was more than 24 hours since I left the store, but my pre-authorized two payments have not been returned.

Location not super - about 15 minutes from Bethlehem downtown. Newish hotel and the interior is a little more lux than your typical mid-range US hotel. That being said, the breakfast was a disappointment. No healthy options: just sugary yogurt (why no plain greek yogurt?), the bananas had brown spots on them each of the 3 days I stayed (and weren't replaced), the oats were DIY from a packet which are never as nice as when they are made up as a batch which negated the appeal of the toppings.

The room is quite big, there is a gym and swimming pool, there are not many choices for breakfast, and the parking lot is quite large, so you don't have to worry about having no place to park. Since it is a Marriott hotel, the service is of a certain standard.

The hotel is an older hotel, but the rooms and aisles have been renovated, modern and simple style, not bad. The only bad thing in the room is that the toilet is very short, similar to the child toilet. The hotel staff are friendly from the front desk to customer service to maintenance. There is no walking trail around the hotel, not very friendly to in-house guests without a car

The room can be re designed to have it look more attractive and effective. Right niw , everything is aligned on one side of the room.

The hotel is not bad, clean and comfortable, although the age is a bit large, but the experience is very good, the surrounding is convenient. Good value for money. The hotel has breakfast, but the end of the time is relatively early, it is recommended to bring your own washing tools.

Quite a good hotel, there are many shopping malls and restaurants next to it, very convenient. However, the hotel is located at the junction of the main road and the highway. When entering and leaving the main road, you need to pay special attention.