We reserved a room late in the day, for that night. We had a room booked right away and were very pleased with the front desk service as well as the ladies working the breakfast shift, early the next a.m. We would stay again if we ever need to when in this city.
We were warmly greeted on our arrival by by a young lady named OMI. When she learned of my Elite Bonvoy status we were all given a complementary bottle of water. Our rooms were clean and odor free. Before settling down for the night, one of our young grandsons had an issue which ultimately meant they had to change rooms. OMI was great, first supplying clean bedding, but when there were no clean mattress pads, she started a load in the laundry. Realizing that we needed to get the kids to bed quicker OMI offered to move them to an empty room. OMI deserves a 150% for her effort.
Hilton's brand is also a drop! The room is a suite with living room, kitchen and facilities! Forgot to take pictures, busy on the road, this shop is next to the highway, it is very convenient to get on and off the road! Special thanks to Ctrip.com, I accidentally made the mistake of time, booked the next day's room, contacted the customer service, they responded quickly, immediately helped cancel the order for free, let me re-order the room of the day, and deal with it very quickly. All right! Let us stay in the room and get a good rest. Ctrip.com is trustworthy! As a veteran fan, I have been using Ctrip to book hotels and air tickets, but I have not switched to a foreign network like booking. Hope is getting better and better!
Very nice hotel. Great central location close in walking distance to restaurants and bars. Excellent breakfast options, we even got down to breakfast towards the end of the time allowed for breakfast and there was still plenty of food to choose from. Also the beds were very comfy.
We enjoyed the pool and waterpark. The breakfast buffet was very good and the staff was very friendly. Our room had blood stains on the pillow and pizza crust on the floor though
Empty vending to force you into the attached Boston bar to eat.
No breakfast same deal you can buy it in the bar!
No plug for the bath ! Why have a bath in the room then. Grumpy staff
Check in at 4 pm !! Ffs
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Price per night from:€74
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