When checking in, I used the tablet check-in, but I couldn't complete the process. I tried to use the tablet to contact staff multiple times, but it just kept ringing for over 30 minutes without connecting. Eventually, I had to use my smartphone to get help. I really hope this check-in process can be improved to be smoother.
Also, there was a planetarium projector, but no dedicated console to operate it, so we couldn't use it. When I inquired about it, being told ”it's usually on top of the fireplace” wasn't very helpful.
Other than that, we had a very relaxing stay. Thank you.
I used SANU Nasu 3rd for the first time.
The room was very clean and the outdoor bath and sauna were very beautiful and impressed!
The big desk and nice sofa in the center of the room really made me feel comfortable, and it was a lot of fun to eat and watch movies around the big desk!
I thought it would be nice to have tableware and cutlery cooking equipment and make something in the room.
I used a lot of outdoor baths and saunas, so I had a lot of bath towels and face towels.
However, although there was shampoo rinse body soap, it was a little disappointing that there was no face washing or lotion. You need to bring it and bring it firmly.
The bed was also very good with a wide 々 and a fuzzy bed.
I decided to stay in a hurry on the day, but the rice was delicious and very good.
The staff were mostly foreigners, but they were very kind and pleasant.
Thank you.
Overall, the facilities are relatively old than the pictures, and the room is more dusty, you can pay attention to the space cleaning. The quality of the food is quite good, the hot spring water is also very clean, the overall outdoor environment is satisfactory, but when the night is dark, the BBQ is suddenly full of many insects affecting the atmosphere of the day.
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