Featured facilities: Golf Course, Swimming Pool, Surfing
Very Good
101 reviews
8.4/10
1 night
From THB 11,698
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9.4/10
Amazing
GGuest UserGreat stay and hotel. Issue with the WiFi for over 24 hours, so the hotel gave us a room us to use WiFi in but did not move us to that room permanently so went back and forth when we needed WiFi. A little weird but only lasted a day. Location is right on the beach, away from clubs and very north so not for you if you are looking for that. Staff was great, valeted our car.
GGuest UserThe luxurious and magnificent Ibiza Gran Hotel Lujo 6⭐️ deserves the distinction: Home Sweet Home💫 for its professional and friendly team, led by Mr. Sierra the general manager
They have the most comprehensive breakfast available in luxury hospitality, with an exemplary trilingual and helpful fine dining team.
We thank everyone for making us feel at home in Switzerland🇨🇭 thanks to the beautiful Andrea,🇵🇸🌹Valentina🌹 Laura🌹, Andi; the sexy Cuban🍒Kristina🌹, Maître Chek🖤, the magic omelet maker, and everyone in general.
We will be back🌞
Sincerely, Del Delgado Family from Cuba🌴
GGuest UserExcellent Family Stay in Ibiza with Minor Areas for Improvement
Our family recently enjoyed a wonderful 4-night stay at this 5-star hotel in Ibiza as part of a week-long holiday. Overall, we were extremely pleased with our experience and would highly recommend this hotel to other families visiting the island.
What We Loved:
Convenient Location: The hotel's proximity to the airport was a significant plus, making our arrival and departure smooth and hassle-free, especially when traveling with family.
Impeccable Cleanliness: We were consistently impressed with the high standards of cleanliness throughout the hotel, from our room to the common areas. This attention to detail truly enhanced our stay.
High-Quality Food: The quality of the ingredients used in the hotel's restaurants was evident in every meal. We thoroughly enjoyed the delicious and fresh food on offer.
Exceptional Staff Service: The staff members we encountered were all incredibly friendly, helpful, and professional. Their dedication to providing excellent service made us feel very welcome and well taken care of.
Areas for Improvement:
Restaurant Staffing: During peak meal times, we noticed that the main restaurants seemed understaffed, which unfortunately led to queues. Addressing this issue would significantly improve the dining experience for all guests.
Limited Daytime Activities: While this may have been due to our visit being in the off-season, we felt that there could have been more activities offered during the day to keep guests entertained.
Spa Inclusivity: We were a little disappointed that access to the spa was not included in the main room price, nor was there an option to add it as part of our package. Offering this as an inclusion or an add-on option would be a great enhancement.
Negative Aspects to Report:
We genuinely did not encounter any negative aspects during our stay.
Overall:
Despite the minor areas for improvement mentioned above, our family was extremely satisfied with our stay at this hotel. We believe that if these points are addressed, future guests will undoubtedly have an even more exceptional experience. We would certainly consider staying here again on our next visit to Ibiza.
CChelsea & AngusThe location is remote and not close to any public transportation.
It is recommended to rent a car or take a taxi.
The hotel has a comfortable environment and an infinity swimming pool
Although the spa costs $2000 for 60 minutes, it is very high quality and comfortable.
The quality of hotel food is very good. The sushi and juice ordered at the hotel swimming pool were both very good. The breakfast in the morning is also very rich.
I appreciate that I can continue to enjoy the hotel facilities after checking out.
However, the only dissatisfaction was that when booking on Trip.com, a normal room was shown, but upon arrival, a disabled room was provided.
GGuest UserImpeccable hotel, the first room had displeased us facing the air conditioning network at the reception we changed it without problem.
The meals are varied.
Only downside lack of deckchair for everyone.
Very attentive bar staff
SShimeixueThe hotel is located in the more relax and quiet area. Good for families to enjoy. Their breakfast is very good quality and lots of options. Service team are attentive and friendly. We got a basic room which didn’t really a good view but it doesn’t matter too much if you spend more time by the pool or the beach.
GGuest UserVery good hotel, we hope to have a sea view, the staff arranged a sea view room. Everything is perfect, if there are families with children, this hotel is a place to stay with babies.
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