5-Star Hotels in Bandung City

We happened to get a room on a floor without an elevator, but thankfully the staff helped us carry our luggage. The directions to our room were a bit unclear, even though it was close to the lobby. It would be great if they could improve the signage, especially for floors that aren't elevator-accessible, to make it easier and clearer to find.

I had another wonderful stay at Hilton Bandung. The rooms were spacious, clean, and very comfortable, making it a great place to relax after a day out. The hotel is consistently well-maintained, and the housekeeping standards are excellent. One of the highlights was the breakfast, which offered a wide variety of delicious local and international options. As a Hilton Gold member, I always feel welcomed and appreciated, which makes each stay even more enjoyable. The staff were warm, attentive, and friendly throughout my visit, providing excellent service with a smile. Overall, Hilton Bandung continues to be one of my preferred hotels in Bandung, offering a comfortable stay, excellent breakfast, and outstanding hospitality. I look forward to returning again.

I've stayed here before, but this time I had a rather unpleasant experience. My child, after taking a shower, wasn't wearing slippers and suddenly screamed that their foot hurt and was bleeding. It turned out there was a piece of broken glass in the room (near the carpet). Although it was small, it's still dangerous. Luckily, the glass didn't penetrate their skin. Perhaps a glass or bottle broke previously, and the cleaning wasn't thorough enough. I reported it to the receptionist, and all they said was sorry. Aside from that, there were no other issues; they also provided the complimentary anniversary amenities I requested.