5-Star Hotels in Kunming

This hotel offers a 100-point experience! The hotel is clearly managed with great thought and care, allowing guests to enjoy a true vacation without even leaving the premises. The facilities are exquisite, featuring Hansgrohe faucets and Duravit sanitary ware and toilets. The shower drains perfectly and has excellent water pressure. The toiletries are good quality, even the disposable toothbrushes are carefully selected, and they thoughtfully provide facial towels and laundry detergent. The towels are thick and don't shed. The room is clean and odor-free. The bedding feels luxurious and the pillows are comfortable. The lighting design and smart zoning are incredibly well-planned. The fresh flowers upon check-in were a lovely touch, as was the complimentary travel photoshoot. The food is delicious! Every breakfast item was tasty, and the late-night snacks were impressive – even the grilled skewers were good. The afternoon tea was also very refined. The hotel's terrace offers a beautiful blue hour ambiance and a spacious, airy feel. The staff are genuinely sincere, professional, and incredibly nice in their attitude and greetings. Their service truly makes you want to praise them, write a detailed review, and motivates you to return for another stay! I wish the brand continued success.

Location is a big plus here — right next to the convention center, a shopping mall with tons of dining and shopping options, and DiDaDi outdoor theme park is literally just outside the hotel. The kids loved it and kept themselves busy the whole time. Rooms were great and the outdoor bathtub was a nice bonus. We had a minor hiccup with the AC going out overnight, but the manager was super responsive and got us moved to a new room without any hassle since the technician wasn’t around over the weekend. Really appreciated that. Free breakfast and supper are both included, and honestly both were really good — plenty of variety and everything tasted great. Oh, and don’t sleep on the hotel’s rooftop photo shoot. The views up there are stunning and it’s a proper must-do during your stay. All in all, a really enjoyable stay. Highly recommend!

I stayed for three consecutive nights and was very satisfied with both the hotel's environment and service. The front desk staff, lobby attendants, and doormen all demonstrated excellent service awareness. In particular, customer service representative Annie called me before my arrival to confirm my estimated arrival time and any specific needs for my stay. As I was traveling with a child, I shared some requests with her. Upon checking in, I was delighted to find that the room was prepared with everything a child might need, including toiletries, slippers, dental kits, and bathrobes. They even complimentary children's breakfast. I want to express my sincere appreciation and gratitude for this. If I visit Kunming again, this will definitely be my top choice!

The hotel's decor is a bit old-fashioned, but all the facilities work perfectly. The air conditioning cools exceptionally well, and the shower has stable water pressure and temperature. The bedding and linens meet high hotel standards. The soft services were noticeably warm and thoughtful, especially the restaurant manager's service, which was the best I've experienced in all the hotels I've stayed at. Seeing that I was mostly taking Western breakfast items, she proactively asked if I wanted an iced Americano and even specially brought us two bowls of their signature rice noodles. The experience was truly nice!

I stayed at the Sofitel in Kunming and had a truly excellent overall experience. The hotel has a strong French ambiance, and the lobby looks grand and elegant. It's located right in the city center, making it super convenient for getting around, dining, and shopping. The room was spotlessly clean, the city view from the floor-to-ceiling windows was fantastic, and the bed was soft and comfortable. The soundproofing was also great, ensuring a peaceful night's sleep. All the staff were very friendly and always willing to help with any issues. Mia's warm service definitely deserves full marks! The breakfast offered a wide selection, including authentic Yunnan snacks. It’s perfect whether you're traveling for leisure or on a business trip. I had a very pleasant stay this time and will definitely choose this hotel again when I return to Kunming.

We love this hotel, despite some shortcomings. The location and facilities are beautiful and the food is teallly good. The restaurant service for some reason is dramatically chaotic, but we’ve gotten used to it. We had some inconsiderate guests in the room next to us who brought an entire barbecue set onto their balcony, stinking up our balcony and room. Sam was quick to move us to another room and was very apologetic. Hé is a true saving grace in this hotel. The recreation staff has also been very helpful and we had a lovely kayaking experience.

Choosing the Green Lake Hotel had a sentimental aspect for me. In my youth, I used to visit Yunnan every year, spending a day or two in Kunming each time. And every time I was in Kunming, I'd go to Green Lake, where I'd see the magnificent and bustling Green Lake Hotel. But due to various circumstances, I never got to stay there. Now, with more time on my hands, I finally managed to check it off my list. Although the Green Lake Hotel has aged, just like me, its essence remains, and it didn't disappoint. The location, right in the prime spot of Green Lake, goes without saying. The room, though small, was quite comfortable, and the breakfast met five-star hotel standards. The service, in particular, stood out. Li Ying (senior), Xiao Xi, and Xiao Xiao at the front desk patiently helped us adjust our room, always attentive and friendly. Upon check-out, Mr. Zhang Can and a lady escorted us to our car and even gave us a souvenir. Overall, the experience was great. To use a popular phrase these days, 'even an old Ferrari is still a Ferrari'.

It's rare to find a hotel that truly feels like a home away from home, but Bolian Hot Spring Resort certainly does! First, let's talk about the service. We stayed during the off-season, so there weren't many staff around, but you could still feel the warmth and professionalism from everyone, from our butler Dashi to the restaurant, hot springs, and front desk staff. The front desk staff even multi-tasked, making us tea and driving us to our room. Their professional training was evident throughout our stay. Even though the hotel has been open for twenty years, it doesn't feel old or dated at all. Every corner of the hotel is picturesque, and the hot springs are fantastic. The courtyard in our room was breathtakingly beautiful. To our pleasant surprise, the restaurant's food was delicious, with excellent Yunnan cuisine. We will definitely be back again. The hotel also provided complimentary executive car airport transfers and vouchers that could be used for dining or spa services at the hotel, which was a very nice touch.

The room was incredibly comfortable for sleeping, pitch-black and very therapeutic! The hotel's decor and the room itself were meticulously designed, full of thoughtful details that showed great care. The cleaning staff were very polite and provided excellent service! I'd also like to specifically commend a few hotel employees: Andy, Satomi, and Isabel. They were all humble, warm, and great at problem-solving, with a strong service-oriented mindset. I hope they continue to maintain this high standard!

The hotel is in a great location, right in the prime area of Qingnian Road, surrounded by commercial districts like the Old Street. Many iconic landmarks are nearby and within walking distance, making it incredibly convenient for getting around. LORI provided excellent service; when we asked about nearby dining options, she first inquired about our dietary restrictions before making recommendations, which was very professional. The food she suggested was also exactly to our taste.