Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Outstanding
2844 reviews
9.4/10
1 night
From JPY 11,164
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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Outstanding
3750 reviews
9.4/10
1 night
From JPY 5,968
Check Availability
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Excellent
AAnonymous UserThe hotel is a 15-minute drive from the airport and offers a free shuttle service. The area around the hotel was livelier than expected, and there's a free coffee machine in the lobby, plus an elevator. Both the hotel and the rooms are beautifully decorated, very new, and comfortable to stay in. When we checked out, they even provided a simple but thoughtful breakfast for everyone: two cakes and warm milk. It was perfect for catching our flight without going hungry.
Hotel near Kunming Changshui International Airport, Kunming 32.6% of visitors choose this area
Price per night from:JPY 4,743
9.6/10
Excellent
AAnonymous UserThe hotel is in a great location, about a ten-minute walk from Cuihu Lake and also a ten-minute walk from Kunming Old Street, though in a different direction. There are many local eateries nearby, and shared electric bikes are very convenient. The room was very clean, no mosquitoes, and the hotel service was excellent. It was also quiet at night, so I slept well.
Hotel near Cuihu District, Kunming 20.9% of visitors choose this area
Price per night from:JPY 7,443
9.6/10
Excellent
MM486750****The hotel is right next to the bustling Jinma Biji Square, and it's just across the road from Kunming Old Street commercial area and Nanqiang Night Market. The hotel staff are very attentive and proactive, and the breakfast is abundant with a wide variety of choices. Although the room isn't huge, it's actually quite comfortable to stay in. The soundproofing isn't great, but it's no worse than other hotels in the same category. Overall, it was a very satisfying experience. I would definitely book this hotel again if I'm ever in Wuhua District.
Hotel near Nanping Pedestrian Street, Kunming 3.1% of visitors choose this area
Price per night from:JPY 6,762
9.4/10
Outstanding
MM344250****Hardware and Environment
The hotel's public areas and guest room hardware meet five-star standards. The 29th-floor sun-facing room I stayed in this time features non-carpeted flooring. Under the intense sunlight conditions of Kunming, this material choice offers significant advantages: no risk of old fabric odors accumulating and effective prevention of dust sensitivity issues caused by sun exposure. This is particularly friendly for guests with respiratory sensitivities and multi-generational families. In contrast, while the hotel's carpeted rooms of the same grade and sun-facing orientation are well-maintained, it's still difficult to completely avoid the physical and chemical reactions that fibrous materials undergo under continuous sunlight.
Service Response and Incident Handling
Early in my stay, a sudden issue related to room cleaning and maintenance occurred. The housekeeping team arrived on site within 3 minutes, initiating an emergency response plan. The duty manager simultaneously offered two equivalent alternative rooms for on-site evaluation. A comparison revealed that the sun-facing carpeted room had an inherent material odor, while my original room, due to its non-carpeted material and high-floor ventilation advantages, demonstrated greater stability in terms of aerodynamic performance. Throughout this process, the hotel exhibited a standard emergency protocol, objective room status disclosure, and respect for the customer's decision-making, not allowing the execution of the plan to override practical living considerations.
Dining and Wellness Observations
The executive lounge maintained a consistent standard of offerings, with good localization (e.g., classic fresh flower cakes). The 24-hour gym had staff on duty at night, and equipment was well-maintained, though some resistance adjustments on certain machines suffered from a common industry-wide delay. I did not use the pool facilities.
Specific Review on Environmental Friendliness
Material Advantage: Non-carpeted flooring avoids sun-induced volatile organic compounds and secondary dust suspension.
Climate Adaptability: High-floor, sun-facing rooms demonstrate anti-aging advantages in low-humidity, high-sunlight regions.
Optimization Suggestions: Consider establishing a pre-allocation mechanism for “hypoallergenic material floors” specifically for sensitive guests.
Management Suggestions
1. Increase the frequency of seasonal deep cleaning for sun-facing carpeted rooms.
2. Mark flooring material attributes in the room status system for booking reference.
3. Consider providing aerodynamic performance reports as standard in family rooms.
4. Ensure thorough dust and odor removal in sun-facing carpeted rooms before check-in confirmation.
5. Breakfast options are slightly monotonous compared to five-star standards and the hotel's category. Suggest expanding to 35+ items, though fewer options are understandable during off-peak seasons with fewer guests.
Overall Rating:
The hotel demonstrated a mature emergency response matrix and transparent information handling capabilities when dealing with unexpected situations. More importantly, its room material configuration rationally adapts to the regional climate conditions. In a high-humidity, high-sunlight environment, the non-carpeted rooms showed distinct environmental stability advantages. I recommend the hotel strengthen the promotion of this differentiated highlight, especially targeting families and business travelers sensitive to materials.
Hotel near Railway Station Area, Kunming 30.5% of visitors choose this area
Price per night from:JPY 8,351
9.3/10
Very Good
GGuest UserA very warm treasure hotel. Our family received souvenirs and welcome tea as soon as we arrived at the hotel, which was very ceremonial. Because there were not many tourists, the hotel seemed particularly secluded. Whether it was the private soup in the courtyard or the Pu'er tea, they were all of very high quality. The children enjoyed feeding the seagulls every day. The food was a little simple during the Spring Festival. A male waiter in the restaurant (forgot his name) was very enthusiastic. The green vegetables were all from the hotel's own vegetable garden, which was very natural. The back door of the hotel leads directly to Yangzonghai Shijiazui Park, and the scenery is invincible. In short, I was very satisfied. Thanks to the housekeeper for his meticulous service. Five-star praise. Recommended to travelers who like to relax and get close to nature.
MM294768****The location is superb, very close to the subway station, making it convenient to go anywhere. The pillows and bed are very comfortable to sleep on. The front desk service is excellent; all my requests were quickly and clearly handled. I love Kunming so much; it was a fantastic travel experience.
Hotel near Nanping Pedestrian Street, Kunming 3.1% of visitors choose this area
Price per night from:JPY 3,563
9.1/10
Good
LLuxiangbeibeiMy friend highly recommended this place, saying the area is fantastic and super convenient, and the shuttle service was a huge plus. The shuttle service to/from the South High-Speed Rail Station was excellent. Overall, the service was truly impeccable, and there are plenty of great dining options nearby. I'll definitely choose this hotel again for my next trip.
Hotel near Chenggong New District/South High-Speed Railway Station, Kunming
Price per night from:JPY 1,929
9.0/10
Good
TTianjibukexielouadcI just stayed at JEN Kunming, and I have to rave about its gym – it's absolutely one of the most beautiful I've ever seen! It's over 2,000 square meters with panoramic floor-to-ceiling windows, offering an amazing view of Kunming city while you work out. It really lifts your spirits. All the equipment is top-tier brands like Life Fitness, and they have everything from TRX to yoga mats. The attention to detail is excellent. While the room was a bit compact, amenities like the direct drinking water dispenser and wireless charging were very thoughtful. The location is also fantastic, right next to a subway station, making it convenient to get anywhere. Honestly, I'd come back just for the gym!
Hotel near The The Mixc, Kunming 1.1% of visitors choose this area
Price per night from:JPY 11,709
8.5/10
GGuest UserThe hotel is newly renovated, the room is very comfortable, there is a snack street downstairs, it is convenient, the hotel service is very good, and it is also very close to the high-speed rail. Relatively speaking, it is comfortable to stay and the experience is good. You can choose this hotel if you are transiting nearby!
Hotel near Chenggong New District/South High-Speed Railway Station, Kunming
Price per night from:JPY 2,178
7.3/10
GGuest UserI feel very good, the service is friendly, and most importantly, it is very close to the high-speed rail station. The surrounding streets are full of delicious food 😋, it's wow!