Hotel Art Reviews

The room is very clean, free parking, breakfast is very good, milk, coffee and fruit are all available, the location is super good, quiet in the middle of the city, right in the center of the ancient city, you can walk to any attraction in the city

The location is excellent, the front desk staff is very enthusiastic, the hotel rooms are spacious and comfortable, it is a very cost-effective experience, if I come to Sarajevo next time, I will stay here again.

Located in the center of Sarajevo's old town, it is well connected. You can walk every day to go out and play. The Latin Bridge, mosque, shopping street, and church are all within easy reach. The hotel breakfast is also very good, the restaurant is very beautiful, and the room provides disposable slippers and a kettle. It takes more than ten minutes to walk to the Yellow Castle to get the beautiful sunset of Sarajevo, and you can also pass by the war martyrs' cemetery.

The room is big, the service attitude is good, the environment is beautiful, it is close to the old town, and the grass meals are also rich

The location of the hotel is in the old town, very convenient. Lobby staff are very polite. Delicious breakfast, good WiFi ok. It is worth living again. I think this hotel is good.

The location is good, in the old town, very close to various attractions, but the related facilities of the hotel are hard to describe, like a domestic hotel with 50 or 60 yuan, and there is no toothbrush, and the noise is also very loud. At the beginning, the hotel was allocated A particularly noisy room was changed after negotiation, which was a little smaller than before

Very old very old service average

本身期望不高，所以入住的時候感受還可以，就這個價位的設施來説，未免太陳舊了，但是想到這個國家打了5年的內戰，就又覺得情理之中

很好的酒店，早餐也挺好，距離核心旅遊景點很近，周邊環境好，熱情友好，非常推薦，薩拉熱窩不錯，值得來。

房間淋浴的水龍頭冷水水流比洗手池的還小，兩晚都是用洗手池洗的澡，空調開了和沒開一樣，前台反應了也沒啥用，上來假裝看一下就走了，也不願意給我換房，酒店工作人員態度一般。攜程客服態度很好，就是這個酒店屬實不太行，逼雷！

I have been to Morocco so when I saw the restaurant, I got exvited for their food. It has a gorgeous indoor 3 story waterfall with a beautiful atmosphere but very bland food. Needs more spice such as adding garlic in the hummus. Babba ganush was nice, bread had no flavour but looked nice.

This hotel is well located in the old quarter Bascarsija. Old Sarajevo Clock Tower and Latin bridge are very nearby. There are plenty of shops, bars and restaurants in the locality. Property looks old, with tired furniture, bed and carpets. High time they change the mattresses. As I felt it can hurt my back, I slept on the floor spreading the bed sheets. Room was provided with a TV, mini refrigerator, telephone, locker, free toiletries, bathrobe, slippers, hairdryer etc. Bathroom is quite small for having a shower. A/c remote was not working. The housekeeping staff attended to it immediately, however, she could not resolve the issue, upon which they allotted another room. Though heating system was seen, it was not working. The housekeeping staff told to turn the a/c heater, but, it was not effective. Breakfast was good with an excellent spread of bread, cheese, sausages, salami, different egg preparations, fruits, cakes, cereals, juice, yogurt, salads, olives, coffee and tea. The restaurant was well decorated and was spacious too. Front office staff and the house keeping staff were very courteous and gave excellent service. Overall, this is a decent place with close proximity to old and new town areas.

We kept being told “It’s being fixed”. We were with a group and nobody had working A/C. No option to change rooms. Had to sleep with the window open, which was above the dumpsters… emptied in the middle of the night. Gave it two stars only because it was clean and the food was decent.

I really don’t like being lied to. There is no air conditioning in at least half of the rooms. We were here with a group of 13. Approximately seven rooms total. Half of us don’t have air-conditioning and they keep saying they will fix it tomorrow…and they don’t, so you have to sleep with the window open and the windows are right above the dumpsters, which are emptied at 3 AM and then again at 4 AM. The breakfast was decent. I also have dinner here last night and was good. The young lady working the desk in the morning is very kind and help me find a running route.