Beijing New World Centre Tongpai Hotel Guest Reviews
4.5/5
Good
5393 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(5393)
Positive reviews(5180)
Reviews with photos/video(802)
Easy to get around(1072)
Close to metro(585)
Convenient for shopping(363)
Large rooms(282)
Delicious breakfast(230)
Friendly front desk staff(154)
Average lighting(82)
Tasty restaurant(36)
Negative reviews(213)
Bulltigger
Standard Twin Room
Stayed in Oct 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Oct 14, 2024
The hotel location is fantastic, which can access most of the tourist spots within the metro. There are lots of restaurants nearby. The only stepback is that the hotel decoration is tired and the laundry machine service is expensive. They are charging you differently based on the consuming time! You can reach the hotel by line 2 & 5 and exit H to reach the hotel.
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
Anonymous User
Standard King Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Great hotel, great location, very close to shopping malls and tourist attractions :) hotel was very clean and staff super friendly, totally recommend.
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
Guest User
Standard King Room
Stayed in Sep 2024
Travel with friends
4 review
3.7/5
Posted on Sep 20, 2024
It's a nice hotel, good location. The room service staff were good. Except the staff at the counter were not very pleasant and unfriendly.
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
Phebe
Standard King Room
Stayed in Sep 2024
Couples
3 review
4.2/5
Very Good
Posted on Sep 14, 2024
The location of the hotel is good - very near to Chongwenmen station. Surrounding the hotel are malls and many eateries. The room was very big and spacious which is good. Very clean too.
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
NARY
Deluxe King Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Very nice. The room and the staff. And also the location.
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
Gayetri
Standard Twin Room
Stayed in Aug 2024
Travel with friends
13 review
3.5/5
Posted on Aug 19, 2024
Hotel could have put up a board at the subway to indicate which direction to head. And which exit.
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
I am tavel
Standard Twin Room
Stayed in Sep 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Location is bery good. Uniqlo, Decathlon so many clothes brand in here
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
Anonymous User
Standard King Room
Stayed in Oct 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Nov 3, 2024
The hotel good and in good location.
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
Rekky
Standard King Room
Stayed in Sep 2024
Family
12 review
4.7/5
Amazing
Posted on Sep 12, 2024
The rooms are clean and has many restaurants and shops nearby.
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
Pere Mayoral
Standard King Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Super good hotel in Beijing. Close to Metro Line 2 and 5.
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
Yueh-mei Chai
Standard King Room
Stayed in May 2024
Couples
3 review
4.0/5
Very Good
Posted on May 30, 2024
We stayed one night in between flights; as i had a delayed flight arriving into beijing, the check-in timing was promptly adjusted by the hotel via trip.com, when requested.
Breakfast was a surprising good spread considering my 1st impression of the hotel was not exactly 4star. The hotel entrance in the side lane seemed a little dodgy. Even the taxi got lost finding the hotel. However, the 5th floor access to the New World Shopping and the small eating shops in the side alley seemed packed with people even late at night.
The room was fairly big. but the bathroom was tiny. Only 1 person could use it at a time, unless the other was in the shower. The room had a humidifier, the 2nd hotel which we had stayed in to have such an equipment. If you are a light sleeper, you may wish to consider some ear plugs as the room doors are not sound proof, and somehow the door closer has lost its spring. So every door which closed made a big bang. I suspect all the door closers need to be changed And you can hear voices from the corridor. So try to get a corner room, which then would have less chatter.
Self-laundry on the top floor 16 was chargeable, unlike several others which were FOC.
For one night, it was ok but I would consider it a budget hotel and not 4star.
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
Miya Miigaa
Standard Twin Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 20, 2024
The best hotel in Beijing.
In front of employees speak english and too kindly.
The room had window.
We ordered baby bed and they’ve alteady prepared it.
We stayed 6th floor and the place is very clean and calm.
We didnt eat in there, but the lobby’s menu was too expensive, so i didnt buy anything.
We stayed 5 days and room service was very good.
Thank you all team :)
6/10
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
Guest User
Air Purified Twin Room
Stayed in May 2024
Family
2 review
4.7/5
Amazing
Posted on May 22, 2024
Good location. Nearby got a lot of food to eat. There are about 3-4 massage parlours. The service at the front counter is very polite. Beside there is a convenient store. We brought some snack food to Great Wall.
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
Anonymous User
Standard King Room
Stayed in May 2024
Family
3 review
4.0/5
Very Good
Posted on Jun 9, 2024
The hotel is located near to many malls, eateries and subway station. Very convenient
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
K. Kar.
Standard Twin Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 6, 2024
Really nice hotel! Super helpful hotel stuff. They allowed us to extend our stay in Beijing, there're so many cool attractions to visit! The location is really great.
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.