Stratford-upon-Avon Hotels with Airport pickup service

I’m sorry to have to write a less effusive review than previous contributors. First impressions of the hotel are very good with what seems to be a well presented interior, friendly and helpful staff, a comfortable ambiance and an impressive staircase to all the rooms. However, it didn’t take much to notice that the carpet on the stairs was old, becoming threadbare and needing a clean. This theme continued to our room. The room seemed impressive at first but was immediately let down by a strong, lived smell. I tried to open the windows, but they were in a poor state of repair and could only open a few inches and with some effort. The bathroom smelled of damp and the ceiling over the shower was damp, slightly mouldy and with peeling paint. It didn’t take much to notice that what was once a very good carpet was filthy and hadn’t been cleaned properly in years. The soft furnishings smelled lived in and were stained ( something I noticed about the upholstered bench in the restaurant too). I did report to the very nice member of staff on duty who said the hotel’s owners (a small chain called whose name I can’t remember), hadn’t invested in the property for years. The staff really were very friendly and apologetic. Such a shame.

The hotel is generally good and the staff are attentive, but we would suggest avoiding the restaurant.  The hotel doesn't warrant a 4* with areas showing wear and tear such as water-damaged wood, mouldy seal in the bathroom, broken window locks, etc.  Our room was not ready when we arrived, so we were given a drinks voucher. After being advised our room was ready, we arrived at the room to find the maid still cleaning the room. The room included basic tea and coffee facilities and toiletries.  The pool/spa is limited and has a cold pool, a steam room, a sauna, and a gym.  We had booked into the restaurant for an evening meal, but when we arrived there was a table complaining about the food. They had sent their food back to the kitchen twice, and the staff were suggesting they send it back again. They walked out of the restaurant. Based on this, we thought we would order something that was pretty safe, so we ordered a burger and a chicken. However, the meat tasted cheap and of poor quality. The restaurant is charging gastro prices, but the quality is nothing better than Wetherspoons or worse. Again, the puddings were basic, with a vegan coconut ice cream that had an odd texture to it and a sticky toffee pudding that was no better than a cheap microwave pud. In our opinion, the staff were inappropriately dressed, with one waitress having such a short skirt that every time she moved you got to see more than you wanted. The bar staff were assisting in the restaurant, and one barman was dressed in hip-style jeans, which kept falling down. Although all very attentive and polite, it seemed that the hotel as a whole had very limited staff, with everyone just mucking in.  The breakfast was not much better than our evening meal. We arrived at 9.30am to find the milk, pastries, hot water, etc. had run dry. There was a selection of hot food, but once again the meat tasted cheap. The main waitress was incredibly young and either didn't communicate or spoke so incredibly quietly that you could not hear what she said.  At check out, we were not asked how our stay had been, and we felt that everything was done to avoid such communication.

In the countryside in Stratford in a beautiful timber beamed building. The room was dark but spacious. We had the family room with a double and two single. Breakfast was included. No menus but the waiter said any English breakfast combination which was great. I had two poached eggs. The only problem was a lack of communication regarding the usual route to find the hotel being closed due to road works. Navigating a one way system in an unfamiliar town with no email or call to let us know how we were to get to the hotel was extremely stressful and put us 1.5 hours behind the schedule to arrive. This could have been sorted if the hotel had contacted trip.com with the landline provided at booking and explained about road works so I could have been forwarned.

I lived in a triple room, a double bed and a single bed. The landlord was very enthusiastic. When checking in, the facilities and surrounding environment were very detailed. The room was small but well-equipped and clean. Breakfast per person can choose up to seven things (including milk orange juice sandwich toast croissant cereal yogurt Fruits and so on), the overall stay experience is good.

Amazing guest house. Exceptionally clean. The room had everything we needed. The hosts were so lovely and friendly, nothing was too much trouble. The breakfast was delicious, cooked fresh to order. Available items were fresh fruit, fruits juices, cereals, yogurts, toast with butter/preserves, cooked breakfast, scrambles egg on toast, tea, coffee.... and more. It is about a 10 minute walk into town. There is a garage next door and a Spar shop a minute away. Highly recommend a visit to Veeno in the town. We booked the wine pairing experience and it was amazing. We will be returning as the guest house was fabulous and there is plenty to do in Stratford.

We stayed there two nights and there were 4 of us thus two, Deluxe rooms were booked. Absolutely nothing, except the size, was anywhere near Deluxe. The seats of the bar chairs were stained badly. The fridge in the room was empty, not even a bottle of water. When I asked if they had forgotten to fill it, the receptionist, totally disinterested, answered that they didn’t do that anymore and if we wanted a bottle of water, we had to ask for it at the reception. It was free but only on request. The second day we returned from a long day out to find the room and bed not made up and the bathroom exactly as we had left it.. again at the reception, where I was told that that also was only on request. We have stayed in very many hotels this and also in past years but this was just totally at the bottom of the list even though it was one of the most expensive. €1,000 for two nights. There were no lights on the dark path around the hotel.All in all a discrace all round for any hotel, not to mind a, so called luxury hotel… terrible. Booking.com only mentions our favorable comments and that were ..Good beds and pillows and perfect location. Had I read any of the more honest reactions, I would never have chosen this hotel. Hospitality was totally lacking, just as the honesty on the Booking.com site. Sad after many years of loyal use and satisfaction.. very disappointed this year !

The service was great! There was an error with room allocation and as the booked room was not available, we got upgraded to a suite which was wonderful as we were celebrating a special milestone birthday. The dinner at the Trevellyn Restaurant was beyond expectation as we were vegetarian and the vegetarian meal prepared by the chef was awesome. The hotel decor itself looked a little tired although it added to the authentic look of the listed building. It was a hot weekend during our stay and although there was no air conditioning, a small fan was provided which made a little difference when sleeping at night. The gardens needed some upkeep and it would have been lovely if the fountains had been working. Overall we did enjoy our stay and look forward to coming back again after it has gone through some upgrading and refurbishing.

This hotel is surprisingly good, opposite the Shakespeare Theatre, out of the Swan Lake on the River Avon, very beautiful, the hotel has free parking, breakfast is order but very delicious, the hotel room is very winding, each room is There is a specific name. The aisle is like a maze. It is very complicated. There is no elevator. I really don't understand. In addition, check in the front desk is in the back door, through a door, walk through the restaurant to get to the front door, in addition to the design is a bit strange, the other is very good, the location is very good.

The setting is super for visiting the sights and the hotel is a beautiful historic building. The modern spa was nice to use but we found the room quite basic and could do with a freshen up and very disappointed that there where no hot drink making facilities in the room. We had the breakfast included in our room cost and we were very disappointed in that - everything was swimming in grease and the black pudding and potato rosti were very over cooked so we could not finish our meal. The car park is £7 per nights stay but were were not made aware of this beforehand. We would probably stay again but would upgrade to a room in the old part of the building and won't have the cooked breakfast.

Visited The Blue Boar Inn while my partners family were staying there for the weekend. The restaurant is very busy so I would definitely recommend prebooking over weekends. All I can say is the staff, service and food were amazing. We all chose to have food from the Indian menu and it didn't disappoint! The only very small criticism would be the food came out very quickly so you didn't have much time in between courses. I'll happily drive the 45 minutes from where I live to eat here again!