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5 star

Bumi Surabaya City Resort
4.6/563 Reviews

Bumi Surabaya City Resort

Genteng Surabaya|2.42km from Gelora 10 November Stadium

Latest booking 52 mins ago

Nestled in an enviable location, this hotel has rightfully earned its popularity among locals. Upon arrival, we were greeted by a team of amiable staff who extended a warm welcome. The breakfast buffet was exceptional, and we highly recommend trying the in-house nasi goreng. The spacious rooms, while lacking in some amenities, were otherwise comfortable. However, we did notice a slight odor of dampness and dust that was slightly unpleasant. One minor quibble we had was with the lighting - the dimming lights were not strong enough to provide sufficient illumination, especially after sunset. Additionally, we were disappointed to find only one pair of slippers provided in the room despite booking for two guests in each of our two rooms. Was this a cost-cutting measure? Our biggest issue arose when we arranged for the hotel's car service to take us to the airport upon departure. The driver first dropped off our parents at the domestic terminal, but it wasn't until later that he informed us of an additional charge to take us to the international terminal - despite the short distance between them. We had already paid a premium for the hotel's chartered car service, and it was disappointing that the driver did not disclose this additional charge upfront. While we understand the importance of profit margins, we believe it's essential to prioritize transparency and honesty with guests. Overall, this hotel was a decent choice for the price we paid. Despite the minor drawbacks, we enjoyed our stay and appreciated the friendly staff and excellent breakfast.

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Top rated hotels in Surabaya

Searching for hotels near Gelora 10 November Stadium? Compare room rates and reviews to find your ideal stay.
Hotel New Coklat
3.9/59 Reviews
Genteng
The location is close to the Grand city and also close to the gubeng station, for the service is very good, the room is cleaned a day,
Life Hotel Stasiun Kota Surabaya
4/523 Reviews
Genteng
Honestly, I've subscribed here. Incidentally, I got hit by the right shift receptionist when I checked in. If it's a girl with glasses, the problem isn't clear. Cold room. No leak. But hockey. Only the toilet. Where the spray is, there are small tenacious animals. 2x already this cake. Please pay attention. The rest of the shower is safe. Laen2 safe
Hotel Sahid Surabaya
3.6/521 Reviews
Tambaksari
The hotel elevator is convenient. The hallways are pretty clean. There is no strange/cigarette smell even though it's an old building. The room is a bit dark, cleanliness still needs to be improved. Needs rejuvenation... The glass windows and walls are quite dirty (some are even scrawled on). The sound of the AC is incredibly loud and the wall near the AC is right next to the bed, it feels like it's vibrating... Incidentally got a room next to the train tracks. Pretty clear sound. On the first day there was no tissue in the toilet. Day 2 just arrived. I didn't use the fridge because it smelled a bit weird and was black all around... There were slippers and leftover snacks in the area under the curtains and under the table... The bathroom is very dark and cold. The warm water has to wait a long time to come out. The sink faucet was wobbly as if it was about to come off. Jd was a bit worried when using it. The decoration in the public areas of the hotel is quite nice.
The Life Hotels City Center
4.1/576 Reviews
Genteng
I found this hotel to be great for a budget traveler like me. I booked it through agoda.com for a discounted price. I stayed two nights which was a good experience. The receptionists were very friendly and helpful. Hotel location is strategic because I could get access to public transportation right in front and to food vendors when I was hungry. The facilities like lifts, toilets, etc in the hotel are excellent. Room's space is good and comfortable. The only non-positive comments from me are: no breakfast included because of the discounted price. I had to pay extra Rp50,000 for a small plate of fried rice and two slices of bread and a cup of coffee. I could get better offer with that 50,000 outside the hotel. Anyway, no big deal. I can further say that for one person only. I also saw women's hair underneath the bed. I guess they have not cleaned the room properly yet. Overall, the experience is good. I still recommend this hotel to other travelers.
Rubikz Hostel & Cafe
3.9/510 Reviews
Tambaksari
Great place to stay for a couple of nights with the cheapest price. Everything is good, food is good, bed is comfortable just the toilet cleanness could be improve. The staffs are polite & friendly. Overall, worth the price. Thank you Ya Waduud. 💚
Palm Park Hotel Surabaya
3.9/514 Reviews
Simokerto
The room was small (we booked eco room) but it’s okay. The maintenance and upkeep was somewhat low (the hotel opened at 2019, so only 4 years just opened). The towels were a bit yellowish (not the thick white towel that we expected), and had musty smell. The staff service was quite good. The hotel lobby is a plus, it’s quite spacious.

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