Guest User
August 30, 2024
This was my 10th visit to the Hyatt hotel, and each time during checkout, I have provided feedback to the reception team members about the room's AC issue. The AC temperature cannot be manually set, which sometimes causes guests to sweat. Despite repeatedly addressing this, the room temperature issue remains unresolved. As a regular guest, I believe the hotel should make its policies more flexible, such as allowing early check-in if rooms are available, especially since there are limited flight options to Vadodara from other states. This time, my office's facility team had informed the hotel team in advance about the early check-in, but I still had to wait nearly 20 minutes upon arrival, and the reception manager informed me that this would be the last time for an early check-in.