Crowne Plaza Surfers Paradise

Crowne Plaza Surfers Paradise Reviews

Crowne Plaza Surfers Paradise

2807 Gold Coast Hwy, Surfers Paradise, Queensland, 4217, AustraliaView Hotel Details
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers ParadiseCrowne Plaza Surfers ParadiseCrowne Plaza Surfers Paradise
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1 night

Crowne Plaza Surfers Paradise Guest Reviews

4.1/5
Very Good
104 review
Verified reviews
Location4.2
Amenities3.9
Service4.1
Cleanliness4.2
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All reviews(104)
Positive reviews(94)
Reviews with photos/video(27)
Awesome stay(26)
Friendly owner(20)
Delicious breakfast(15)
Convenient location(12)
Close to beach(9)
Loved the beach(7)
Large rooms(6)
Negative reviews(10)
Guest User
Standard Double Room With Two Double Beds
Stayed in Aug 2024
Business travelers
3 review
2.2/5
Posted on Aug 19, 2024
the room equipments are a bit old. the service is slow,have a dead battery on the door lock,it took me 3 times up and down stairs,took 20-25 minutes to fix it. the ironing board is Brocken, the curtains were hard to close. The hotel is OK but not worth the price.
Guest User
King Room
Stayed in Jul 2024
Other
3 review
4.0/5
Very Good
Posted on Aug 4, 2024
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Guest User
2 Double Beds With Balcony
Stayed in Apr 2024
Couples
24 review
2.2/5
Posted on Apr 26, 2024
Overall, I found the service to be quite disappointing. The delays in checking in were extensive, and the facilities seemed outdated. As a customer, it was frustrating to encounter such challenges.
Edi_Jin
Standard Double Room With Two Double Beds
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 25, 2024
The hotel is super close to the bus station, which is super convenient to get the city center. Stuff are friendly if they could speed up the check in process.
Byron N.
Standard King Room With Ocean View
Stayed in Mar 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Lots of venues for food and drinks. Beach is clean and the views are dynamic.
6/8
Guest User
Standard Double Room With Two Double Beds
Stayed in Jul 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Jul 8, 2024
Jason and his team were excellent - I particularly enjoyed the aspect where they continually checked to make sure we were well catered for and everything was satisfactory. We dines in each of the restaurants and food was fresh and tasty. While the gym was relocated it was enough to sustain a reasonable training program. Will be coming back before the end of the month to celebrate at Horizons:)
Guest User
Premium Room
Stayed in Jun 2024
Couples
1 review
4.2/5
Very Good
Posted on Jun 18, 2024
nothing wronf but the AC, i got high fever while the AC is not working and at night time the room is freezing. hotel offer a heater instead but not really help
Melzza23
Standard Room With Two Double Beds
Stayed in Jun 2024
Couples
6 review
4.7/5
Amazing
Posted on Jun 22, 2024
The room is so spacious, especially the bathroom. All the amenities you need. Customer service is excellent. Plenty of carpark space and nightly rate affordable. Convenient location with public transport right outside the hotel.
Subhash Chandra Kushwaha
Accessible Double Room
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 15, 2023
Breakfast provided by this hotel was good. Room was clean. Check in and check out was very quick.
Nahid Ullah
2 Queen Beds Ocean View
Stayed in Jun 2024
Family
7 review
4.0/5
Very Good
Posted on Jun 22, 2024
Good breakfast, convenient location, tram station located just beside hotel
Arvind
Standard King Room
Stayed in May 2024
Couples
2 review
4.5/5
Great
Posted on May 31, 2024
Experience was good except that you have to walk a bit to reach market area.
Guest User
Accessible Double Room
Stayed in Feb 2024
Couples
1 review
3.2/5
Posted on Mar 4, 2024
The house keeping lady was very nice . The room on level 5 was average . The door of the shower was jammed The shower head was very high up the wall and not ideal if someone is not tall. No provision for a hand held shower. The curtains in the room were dirty. All brown stained and off the rails. All walls are marked Lifts were very slow A microwave in the room would have been ideal
Cindy
Standard Double Room With Two Double Beds
Stayed in Feb 2024
Family
1 review
4.2/5
Very Good
Posted on Feb 16, 2024
Hotel locations is great, go ****** only 5 mins drives, 10 mins by train, beach seaside 5 mins and china town eat 15 - 20 mins drive, staffs service not bad, only is low floor for standard room
Guest User
Accessible Double Room
Stayed in Oct 2023
Solo travelers
19 review
4.2/5
Very Good
Posted on Oct 18, 2023
Location is good near train , but I face noisy at night due transportation and the room not isolated
Guest User
Standard Double Room With Two Double Beds
Stayed in Sep 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 25, 2023
Was extremely impressed with everything they had to offer. Check in was see less, the staff, in particular Brooke was extremely helpful and easy to deal with, the room was amazing, even the rest of the hotel was beautiful. I highly recommend staying here.