Guest User
November 19, 2024
Excellent hotel, fully deserves its highest rating in all respects on trip.com. Cleanliness at the highest level, especially the bed linen, pillow, mattress of excellent quality, I have never slept so sweetly in my life, better than at home. Very attentive and responsive staff everywhere. It is very convenient that on the last day until the evening you can leave your luggage, and there is a shared toilet next to the elevator. The location in the historical center is ideal, everything is nearby, shops, cafes, transport, attractions are 10 minutes away on foot. I did not want to leave. I really liked the organization of everything downstairs in the lobby, a relaxation and waiting area, a buffet area - free tea of 2 types, coffee, drink, a table with sockets for work if necessary. Laundry with everything you need: washing and detergents, iron-steam station, etc. Also in the lobby there is a stand with the proposed excursions, but, if I understood correctly, in Chinese. Everything you need in the room: free water, tea accessories, slippers, soap, towels and everything else was refreshed and replenished daily. The water pressure is very good. I also liked the soundproofing of the room, although the room was the last one at the end of the corridor. I did not use the air conditioner, I can not say anything, since I was there in early November, the weather and temperature were very comfortable both outside and in the hotel. It was possible to communicate with the staff at the reception in English. There is an elevator. The only thing that travelers from other countries should pay attention to is that the sockets are Chinese, I had my own adapter with me, so there were no problems, maybe there is an adapter on request at the reception, I can not say for sure, since I myself did not ask for it, but if it is at the reception, then it would be great, because the absence of one such little thing can ruin the whole trip, and for a hotel to buy even 1 adapter per room is not a big expense. Overall, I left the hotel as if it were my home, everything was very, very wonderful, despite the fact that I am quite critical of everything. EXCELLENT! THANK YOU FOR THE EXCELLENT WORK of everyone involved in creating such a cozy and comfortable place to stay. EXCELLENT!!!!!!
The only thing that the hotel needs to improve, which is critically important for foreign travelers, is to update the name of the hotel on Google maps, in the Maps.me application and others. The hotel is still under the old name of Hanting Express, this is misleading when booking the hotel and then checking it by searching on maps and in different applications. I have attached a screenshot of the map with the old name.
Nevertheless, the hotel deserves the highest rating in all respects.
Original TextTranslation provided by Google