Wyndham Garden Suzhou

Wyndham Garden Suzhou Reviews

Wyndham Garden Suzhou

818 East Ganjiang Road, Gusu District, Suzhou, Jiangsu, 215005, ChinaView Hotel Details
Wyndham Garden Suzhou
Wyndham Garden SuzhouWyndham Garden SuzhouWyndham Garden Suzhou
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Wyndham Garden Suzhou Guest Reviews

4.2/5
3891 review
Verified reviews
Location4.2
Amenities4.0
Service4.3
Cleanliness4.3
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All reviews(3891)
Positive reviews(3534)
Reviews with photos/video(420)
Friendly front desk staff(518)
Convenient location(472)
Easy to get around(395)
Convenient parking(135)
Close to metro(109)
Tasty food(98)
Average decor(97)
Great swimming pool(37)
Negative reviews(357)
JonsunDelight
Deluxe Room (2 beds)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel is spacious and comfortable. All but happy with the hotel. Just we encounter some incident with the staff who get annoy that some of us, some language barrier, one speaks english, one speaks mandarin.
Response from Property: Thank you very much for the nice comments and your continuous support.
Anonymous User
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
4 review
4.2/5
Very Good
Posted on Sep 30, 2024
The facilities in room are quite old-fashioned and the carpet has stains. The staffs are friendly and the breakfast was great. Very near to guanqianjie, nice location.
Response from Property: Thank you for staying in our hotel and we look forward to be at your service again soon.
Guest User
Premier Queen Room
Stayed in Jul 2024
Family
16 review
4.7/5
Amazing
Posted on Sep 1, 2024
Very good hotel and very well located, near Suzhou old city.
Response from Property: Thank you for staying in our hotel and we look forward to be at your service again soon.
Guest User
Family Room
Stayed in Nov 2024
Family
2 review
3.0/5
Posted on Dec 29, 2024
Hotel and it’s room are pretty dated. Some area in the bath room is dirty, especially the shower area. No exhaust fan in the bath room.
Response from Property: Thank you very much for the comments and your continuous support.
Salim Alhabsi
Deluxe Room (2 beds)
Stayed in Nov 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Dec 10, 2024
The location is excellent and the staff were friendly. However, the hotel is old and required some maintanance.
Response from Property: Thank you very much for the nice comments and your continuous support.
Steve
Family Room
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 15, 2024
Good location and convenient, however the hotel is rather dated. Good selection of breakfast!
Response from Property: Thank you very much for the nice comments and your continuous support.
Superior Queen Room
Stayed in Apr 2024
Family
24 review
4.2/5
Very Good
Posted on May 16, 2024
👥 Staff is super friendly and helpful 📍The location is great, near from the subway, Pingjiang Rd and railway station 🛏️ The bed and pillows are comfortable and cozy 🚭The “bad” part: I booked a nonsmoking room, but the room that I had smelled like somebody smoke some minutes before 🥴 (750) In addition, only one of the contacts (European style) has energy The carpet needs to be cleaned, it has stains in several areas and looks bad
Response from Property: Thank you very much for your kind comments and we hope you enjoyed your stay in Suzhou. We are sorry for the inconvenience.
Me麦
Superior Queen Room
Stayed in Mar 2024
Couples
23 review
4.2/5
Very Good
Posted on Apr 5, 2024
The hotel has a vintage charm, though showing signs of age. However, its remarkable soundproofing ensures a peaceful stay. With a prime location, exploring the city is convenient. On the downside, guests should note that food deliveries require collection from the lobby.
Response from Property: Thank you for staying at our hotel. We appreciated all of your comments, thank you.
Renato
Premier Twin Room
Stayed in Oct 2024
Family
2 review
4.2/5
Very Good
Posted on Dec 28, 2024
Excellent cost benefit. Good breakfast and close to all touristic points
Response from Property: Thank you very much for the nice comments and your continuous support.
MAUNG SUNNY
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
4 review
2.2/5
Posted on Sep 23, 2024
Air conditioning is insufficient, and it's very hot. The carpet is old and smelly. The room is located far from the elevator. Access to the rooftop swimming pool requires climbing.
Response from Property: Thanks for your comments! We must apologize for the inconvenience.
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 20, 2024
I highly recommend The Wyndham Garden Suzhou Hotel to anyone visiting the area. It's an excellent choice for business travelers, couples, and families alike. I look forward to staying here again on my next trip! The staff at the hotel were exceptional. From the friendly front desk team to the attentive housekeeping staff, everyone went above and beyond to ensure my stay was comfortable and enjoyable.
Response from Property: Thank you very much for the nice comments and your continuous support.
PUI YEE
Superior Queen Room
Stayed in Nov 2024
Couples
4 review
3.2/5
Posted on Dec 27, 2024
Hotel location is great near to metro and food street
Response from Property: Thank you for staying in our hotel and we look forward to be at your service again soon.
Ralph
Deluxe Double Room
Stayed in May 2024
Couples
21 review
3.5/5
Posted on Jun 28, 2024
Nice and helpful staff at reception and concierge. Very nice staff at the breakfast which is tasty . The hotel itself could do with some upkeep.. Bathroom fittings and basic wear and tear of flooring needs looking into.
Response from Property: Thank you very much for the nice comments and your continuous support.
Mustafa
Premier Queen Room
Stayed in Aug 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Sep 29, 2024
A little bit old but pretty hotel with smiling and helpful staff.
Response from Property: Thank you for staying in our hotel and we look forward to be at your service again soon.
Guest User
Premier Queen Room
Stayed in Apr 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on May 26, 2024
A lovely weekend stay. Easy walk from Leqiao Metro Station. Staff are all very helpful despite language barrier. Beautiful room, very comfortable bed, BIG bathtub. Many small shops and fast/casual restaurants in easy walking distance. Would recommend and stay again!
Response from Property: Thank you very much for the nice comments and your continuous support.