Mechar Hotel(Suzhou Jinji Lake Ligongdi South Metro Station)

Mechar Hotel(Suzhou Jinji Lake Ligongdi South Metro Station) Reviews

Mechar Hotel(Suzhou Jinji Lake Ligongdi South Metro Station)

Building 14, Phase III, No. 1 Ligongdi, Industrial Park, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaView Hotel Details
Mechar Hotel(Suzhou Jinji Lake Ligongdi South Metro Station)
Mechar Hotel(Suzhou Jinji Lake Ligongdi South Metro Station)Mechar Hotel(Suzhou Jinji Lake Ligongdi South Metro Station)Mechar Hotel(Suzhou Jinji Lake Ligongdi South Metro Station)
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Mechar Hotel(Suzhou Jinji Lake Ligongdi South Metro Station) Guest Reviews

4.7/5
Outstanding
1704 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1704)
Positive reviews(1659)
Reviews with photos/video(347)
Classy environment(282)
Easy to get around(275)
Convenient location(262)
Close to metro(179)
Friendly front desk staff(140)
Secluded lake view(26)
Nice bathtub(23)
Has French windows(7)
Negative reviews(45)
Guest User
Family Room
Stayed in Jun 2024
Family
2 review
2.0/5
Posted on Jul 10, 2024
Location: the hotel is very out of the way from the attractions, except the lake. It took us 45mins on the metro to most of the attraction , ie ping jiang lu. metro station is just outside the hotel entrance. Car and taxi are unable to drop you off right outside the hotel door, they can access the number 6 car park entrance to the underground car park to drop you off. family room is spacious. Although, hotel website stated it is smoke free room and hotel. however, people can smoke at the corridor and in the restaurant at 1st floor. The entire corridor smell of cigarette smoke. We had 1 night where many people smoke in the restaurant, the smoke came through the air conditioning. our room stink of cigarette. and causing my mum has asthma attack. we also has insect crawling from the drain pipe to our room. i would not recommended to stay in this hotel.
Response from Property: Madam,thank you for staying at Qingchen hotel.Unfortunately,we were,unable to meet your expectations and return home!The hotel is surrounded by birds chirping and flowers fragrnt,with many green plants.In summer,the hotel also arranges weekly insecticidl treatment by a company.Soom room types have bathtubs.After you have reported the presence of insects,they may crawl out of the pipes.In comparison,we have recently arranged to place insecticidal effervescent tablets on the pipes for deep cleaning!The hotel is located on the ligongdi of jinji lake in suzhou,surrounded by beautiful scenery.The surrounding attractions include major art galleries,art galleries,suzhou center,Chengpin bookstre,moonlight wharf,and xietang old street,all of which are located around the hotel.The pingjiang road you are going to is in the old urban area of suzhou,However,15meters away from the hotel is the subway line 5,which is very convenine for travel.The subway time to reach the old urban area is about 30 minutes! the hotel is located on the pedestrian street in the ligongdi commercial district.take a taxi and get off at the roadside,walking 20 meters to the hotel!Wishing you a happy life!
Hao Han
Family Room
Stayed in Dec 2023
Travel with friends
2 review
2.5/5
Posted on Jan 9, 2024
While the staff do assist us with food delivery and courier services. However, the cleanliness of the room is still sub par with clumps of dust seen at different corners of the room. There were also odd patches on the wall being covered with plaster. The TV in the room is just Display without channels available for viewing.
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to this and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
ANDREA
Guestroom (2 beds)
Stayed in May 2024
Family
11 review
5.0/5
Outstanding
Posted on May 18, 2024
Hotel Review: I recently stayed at this hotel in Suzhou for two nights and I must say, the experience was exceptional. The value for money that I got at this hotel was truly unbeatable. The room was comfortable and clean, and the amenities provided were top-notch considering the price I paid. The location of the hotel is fantastic, centrally located with easy access to all the key attractions in Suzhou. It made exploring the city a breeze, and I enjoyed the convenience of being close to everything. The staff at the hotel were incredibly friendly and helpful. They went out of their way to ensure that my stay was comfortable and enjoyable, and their hospitality truly made a difference. One of the best perks of this hotel is the free parking available for guests. It was such a relief to not have to worry about parking fees or finding a spot, especially in a city like Suzhou where parking can be a challenge. Overall, I had a wonderful stay at this hotel and would highly recommend it to anyone looking for a great value hotel in Suzhou. I will definitely be returning on my next visit to the city.
Response from Property: Dear VIP, thank you for choosing our hotel.Nice to meet you and wish you a pleasant journey.Looking forward to seeing you again!
Ivan (ไผŠๅ‡ก )
Guestroom (Double bed)
Stayed in Dec 2023
Other
11 review
4.5/5
Great
Posted on Dec 4, 2023
Great hotel with a making location. However the bathtub didnโ€™t really work.
Response from Property: Dear guests: Hello! Thank you for choosing Qingcheng Hotel! Your words of "excellent service" are like a warm current in winter, which warms our hearts. Thank you for your encouragement. We will definitely do better and strive for your perfect five points next time! Wish you: Be well!
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Room is very nice, the location is very convenient. The staffs are also helpful with getting you settled.
BudokMilo
Guestroom (Double bed)
Stayed in Nov 2023
Family
12 review
5.0/5
Outstanding
Posted on Nov 19, 2023
easy access to the metro, great and helpful staff. Nice environment.
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
MoonKore9S
Guestroom - Lake-View (Terrace)
Stayed in Jul 2023
Couples
6 review
5.0/5
Outstanding
Posted on Aug 4, 2023
Stayed for four nights and the experience was great. Just a short walk away from the lake. Very convenient location from downtown and all the touristy spots taking the taxi. The hotel was very clean, family friendly, staff were attentive to guests and even helped me track down the Meituan guy trying to find the hotel. Walls were thick enough to have a good night's rest, which is very important as I'm a light sleeper (even with wearing earplugs). On top of that, the park has some great eats like a hotpot place, steakhouse, Italian food with wine, a clothing/jewelry shop or two for the ladies, a little skateboard park for the kids, and a Lawson if you need any last minute stuff. Great customer service skills, great environment, great view. 10/10 would highly recommend. ๐Ÿฅฐ๐Ÿฅฐ
Anonymous User
Guestroom1 (Double Bed)
Stayed in Feb 2024
Solo travelers
13 review
4.7/5
Amazing
Posted on Mar 28, 2024
Very good location. Room was a bit small, but enough for a short stay.
Anne NZ
Guestroom1 (Double Bed)
Stayed in Nov 2023
Travel with friends
7 review
4.5/5
Great
Posted on Nov 6, 2023
The standard room is small. The breakfast is delivered from outside of the hotel. The place is in the good location, very convenient
Helmut Struck
Guestroom - Lake-View (Terrace)
Stayed in Sep 2023
Business travelers
33 review
3.0/5
Posted on Oct 2, 2023
Never again that Hotel. Staff English only basic, hard to communicate. Breakfast was disappointing, TV doesnt work in thew room, Wifi doesnt work in the room . Asking staff to fix it nothing happen, nobody interrested to help and to solve the problem
Response from Property: Dear guest, first of all, thank you for choosing our hotel and giving us feedback on the corresponding issues. We will work hard to make corresponding improvements based on your suggestions and implement them on the spot. We hope you will stay next time. If you have the opportunity to come to our hotel again, you will see a different us. We apologize to you again and look forward to your next visit. I wish you a happy life!
Guest User
Family Room
Stayed in Sep 2023
Travel with friends
5 review
4.5/5
Great
Posted on Oct 26, 2023
The hotel was really clean and provided a nice stay. Ligongdi is a really beautiful area and nowadays also connected to the rest of the city by metro.
Murray Family
Family Room
Stayed in Jan 2023
Family
21 review
3.7/5
Posted on Jan 27, 2023
Mechar Hotel is situated in Ligongdi next to Jinji Lake. The hotel is great, and the staff members are very friendly. My family and I stayed in the family room, which can accommodate a family of four. The location is amazing, as the metro line is just in front of the hotel. There are many restaurants in the area, sightseeing attractions that one can explore, and the area is very peaceful during daytime. However, it becomes quite crowded at night because many people visit the restaurants. When we checked in, the room wasn't properly cleaned, and it takes a while for the cleaning staff before they clean the room. We weren't sure if it was due to it being spring holiday and staff members having to clean too many rooms. However, we would go out for the day, and when we returned, the room was still unclean. If I can make a recommendation to the hotel, the steps where the beds are should be made a little bigger because they don't work with a busy toddler. The first step is too close to where the beds end, and the second step is not big enough, which caused my son to keep on falling by misstepping the steps during our stay.
Response from Property: Hello, dear guests! Thank you very much for your timely feedback. It affected your mood for this trip. I am sorry again. The hotel is in the peak travel season during the Spring Festival. I'm very sorry, and I hope you can understand us. As for the steps of the room, the design is indeed unreasonable. We have already responded to the relevant leaders and are waiting for a solution. When you stay in our hotel next time, you can contact us in advance and make arrangements for you in advance. At the same time, we will strengthen the professional training of our staff. I will continue to ask myself, better and better, please believe that we are willing to use the most enthusiastic, meticulous and warmest service to create the most comfortable residence for you during the journey, and sincerely look forward to serving you again!
Reeve Rivera
Superior Queen Room
Stayed in Dec 2022
Solo travelers
18 review
5.0/5
Outstanding
Posted on Dec 28, 2022
My stay at Merchar Hotel was nice! The view from the window is remarkable. This location is perfect for people who would like to visit Suzhou downtown. Itโ€™s accessible to several good restaurants along Ligongi. It is also near the Suzhou Industrial Park Mall. Definitely, I will comeback here!
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "intentional service", and we are actively discovering opportunities to provide you with services, so as to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 4, 2024
good veryโœ–๏ธ1000
Russ
Guestroom - Lake-View (Terrace)
Stayed in Feb 2023
Couples
3 review
4.0/5
Very Good
Posted on Feb 9, 2023
The hotel was very nice and the staff was very professional and accommodating. This being my first time to Suzhou I wasnโ€™t sure about a good location for a hotel, but for sightseeing this wasnโ€™t it. My only complaint about the hotel was that the bed was too low for someone my height (1.88). Overall a nice hotel.
Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience with us and providing us with your valuable comments and suggestions! We have made improvements in time. We failed to leave you with perfect memories this time. We look forward to making it up next time (give us a chance!) We are working hard and look forward to your witnessing! wish all the best!