Suzhou Hotels with Airport pickup service

The free hanfu experience was disappointing. There was no enthusiasm or any attempt to promote the services. Initially I was keen on the add-on make-up experience but did not have the confidence to take it up seeing the lack of motivation from the service staff, who were busy on their phones most of the time. We had breakfast at the Rui noodle house. The food was so-so compared to everything else we tried in Suzhou. However i am rating Pan Pacific 5 stars as the above are not directly controlled (I assume) by the hotel. The hotel’s service staff were warm and helpful. They arranged for a room with a fantastic view of the Panmen Scenic Area. Also, we received a surprise dessert/birthday treat in the room with a sweet note. Derrick at the front desk was especially helpful and proactive with solving a payment issue we had with food delivery and arranging for late checkout. Thank you! We also appreciate the tickets and access to the Panmen area. It was super lovely to enjoy all it had to offer at a leisurely pace without the crowds at some other scenic areas. All in all a wonderful stay and we would be most confident to recommend Pan Pacific Suzhou to family and friends.

Very nice place, with an in-house bread bakery. Must try their bread varieties. Snowed on 2nd day of arrival, not sure if is common but is common +-0 degrees, with winds🥶🥶 Nearby amenities, grocery (7-11-like) shops, common eateries, bites, bubble teas, coffees, and restaurants. Quite good location, nearby ancient scenic sites, pingjiang street, humble administrator garden. Wary of Dec winter period though, several sites will be closed due to cold harsh weather. There's a nice looking shopping mall 环球188, near the suyue square, but is quite some distance away

Really popular old hotel, lots of people. Staff spoke English (which is not the norm in China). The hotel has a “theme”, not sure which theme it is (😂), but at least is not a copy-paste business hotel. Latin music was playing in the lobby. Breakfast was surprisingly good. Lots and lots of options. From rabbit candy to pork buns. The best thing is that it is included for free. The not so good part: room shows the age of the hotel. A bit dusty in some areas, bathroom door didn’t fully close. Leaving a considerable gap. My girlfriend and I had to take turns to use the toilet comfortably, but we were there only one night so it wasn’t a deal breaker. We got a really really good deal for the one night + breakfast, so I feel that its short comings can be excused.

The room was extremely clean and nice. I really love the design, and the amenities were superb too! The location of this hotel is 10/10. It's right at Exit2 of Suzhou metro line 4 & 1. (I walked to the wrong Home Inn, silly me!) Very convenient to visit all Suzhou landmarks. I wish I had more time and will definitely come back. Hotel staff were willing to help out, special thanks to Manager Bai for the help my booking. Nice lobby with nice laundry area and cute little robot. :) All in all, my stay was pleasurable!

Location is great and within walking distance to Ping Jiang Street and Shuang Ta food building. It's easy to get transportation via didi app to travel to various unesco sites such as Humble Administrator's Garden, Suzhou museum, Master of the Nets etc. Accommodation is great. Staff asked if we prefer the room facing the bustling street or the residential area which was serene with birds chirping in the mornings. Hotel breakfast was sufficient and mainly local fare. No laundry service but hotel has a laundry room which is great! Service staff team are attentive; the chambermaid, laundry room lady and reception were very polite and service oriented. I'll return to this hotel again!

The hotel is located at the former site of Lize Women's School in the scenic area of ​​Tongli Ancient Town. It has a beautiful environment and is very close to Tuisi Garden, Jiayin Hall, Chongben Hall and other attractions. Free guided tours of the above attractions are provided at 10 am. If you are driving, you can park your car in the Zhenbei parking lot and walk to the hotel for about 10 minutes. If you have luggage, you can contact the hotel for pick-up. The room is fully equipped, free fruits and drinks are provided, and the service is in place. The only drawback is that the hotel restaurant is not open, making dining inconvenient. Fortunately, the surrounding businesses are developed and you can taste local food.

The hotel service is very good. It is convenient to go anywhere near the subway station. There are many delicious food on Guanqian Street and it is also convenient to go to tourist attractions. Recommended stay

Housekeeping was really thoughtful. Saw that we bought bottles of water from a convenience store. When we came back after our tours, they refilled our rooms with bottles of water and left a note. Really appreciate the initiative! Location is excellent. Easily accessible. Near Pingjiang road. Fairly walkable to other Suzhou tourists spots, if not, there is a metro station nearby. Most of the reception staff dont speak english, but it was not much of a problem.

Got a room on the 14 level. Nice big window with good view. Really enjoy the stay at the hotel.

Struggled a bit to find the hotel entrance but had help from Chinese locals, they saw with my facial expression and luggage that I'm looking for the hotel (Tip) after you see SF office at the corner, continue straight till you see boom gates, walk around the gates and straight, you will see the entrance or at the corner of Bank (red Bank, forgot name) again use the boom gates and you will see the hotel. Balcony is cute but one chair concept, I don't understand. Not alot of place to store my personal belongings and mirror for makeup wasn't convenient for me. Otherwise easy check in and check out process. Very close to both, Suzou Station and Industrial Station. And they have hotel wines, would have love to tasted them but had alot going on (not sure if they free) but there are welcome drinks and snacks in the room