Suzhou Hotels with Airport pickup service

The free hanfu experience was disappointing. There was no enthusiasm or any attempt to promote the services. Initially I was keen on the add-on make-up experience but did not have the confidence to take it up seeing the lack of motivation from the service staff, who were busy on their phones most of the time. We had breakfast at the Rui noodle house. The food was so-so compared to everything else we tried in Suzhou. However i am rating Pan Pacific 5 stars as the above are not directly controlled (I assume) by the hotel. The hotel’s service staff were warm and helpful. They arranged for a room with a fantastic view of the Panmen Scenic Area. Also, we received a surprise dessert/birthday treat in the room with a sweet note. Derrick at the front desk was especially helpful and proactive with solving a payment issue we had with food delivery and arranging for late checkout. Thank you! We also appreciate the tickets and access to the Panmen area. It was super lovely to enjoy all it had to offer at a leisurely pace without the crowds at some other scenic areas. All in all a wonderful stay and we would be most confident to recommend Pan Pacific Suzhou to family and friends.

Very nice place, with an in-house bread bakery. Must try their bread varieties. Snowed on 2nd day of arrival, not sure if is common but is common +-0 degrees, with winds🥶🥶 Nearby amenities, grocery (7-11-like) shops, common eateries, bites, bubble teas, coffees, and restaurants. Quite good location, nearby ancient scenic sites, pingjiang street, humble administrator garden. Wary of Dec winter period though, several sites will be closed due to cold harsh weather. There's a nice looking shopping mall 环球188, near the suyue square, but is quite some distance away

Really popular old hotel, lots of people. Staff spoke English (which is not the norm in China). The hotel has a “theme”, not sure which theme it is (😂), but at least is not a copy-paste business hotel. Latin music was playing in the lobby. Breakfast was surprisingly good. Lots and lots of options. From rabbit candy to pork buns. The best thing is that it is included for free. The not so good part: room shows the age of the hotel. A bit dusty in some areas, bathroom door didn’t fully close. Leaving a considerable gap. My girlfriend and I had to take turns to use the toilet comfortably, but we were there only one night so it wasn’t a deal breaker. We got a really really good deal for the one night + breakfast, so I feel that its short comings can be excused.

The room was extremely clean and nice. I really love the design, and the amenities were superb too! The location of this hotel is 10/10. It's right at Exit2 of Suzhou metro line 4 & 1. (I walked to the wrong Home Inn, silly me!) Very convenient to visit all Suzhou landmarks. I wish I had more time and will definitely come back. Hotel staff were willing to help out, special thanks to Manager Bai for the help my booking. Nice lobby with nice laundry area and cute little robot. :) All in all, my stay was pleasurable!

Got a room on the 14 level. Nice big window with good view. Really enjoy the stay at the hotel.

Completely unexpected surprise, the luxury of the off-season week experienced. The whole courtyard is elegant and elegant, with birds and flowers, thanks to the blue and white belly sparrows in front of each door. The rooms are classical and elegant, modern and well integrated, and the floor heating and air conditioning facilities have everything. Not to mention the two best butlers (Huahualili) let us experience the intimate care of the moon. Want to come back again!

I took my old mother on a two-day trip to Suzhou and chose Yicheng, which was newly opened in 2023, after comparing many aspects. After the experience, I was very satisfied with this choice. The hotel is in an excellent location. Suzhou Railway Station is only a 10-minute drive away. It is also very convenient to get to other scenic spots by bus or subway. Some places can be reached on foot. City Walk is a good choice. The room was also clean and tidy, and it also had an electric toilet. The old mother was very satisfied with this, and the overall stay was very comfortable. There is also a cute little water delivery robot ^_^ The front desk staff are very good, very proactive and enthusiastic. Personally, I think it is a very cost-effective hotel.

I booked this hotel for 3 days and 2 nights in Suzhou. The hotel is located in Shantang Street. I really love the garden-style landscape. The hotel is a villa renovated with two floors. We stayed on the second floor, which has better lighting and has Floor-to-ceiling windows, you can drink tea on the balcony (very comfortable if the weather is hot). There is a yard on the first floor. There are not many staff, and the breakfast variety is not many as mentioned in the reviews. The chicken noodle soup and wontons are delicious. Since it is inside the scenic spot and it is a one-way street, Didi taxis will not come in. You have to go out to get on and off the car at the door. But fortunately, Master Yang of the team at the front desk will take us to scenic spots whenever he is free, and will also remind us not to step on things in the scenic spots. I give Master Yang a big thumbs up. I was a little reluctant to check out on the third day. I will stay here again when I come to Suzhou in the future~

Housekeeping was really thoughtful. Saw that we bought bottles of water from a convenience store. When we came back after our tours, they refilled our rooms with bottles of water and left a note. Really appreciate the initiative! Location is excellent. Easily accessible. Near Pingjiang road. Fairly walkable to other Suzhou tourists spots, if not, there is a metro station nearby. Most of the reception staff dont speak english, but it was not much of a problem.

The hotel is in a very convenient area that is extremely close to Shantang street. The lobby area is lovely and provided a lovely view of the old town. The room is spacious and smell nice. All the amenities are provided and I liked that it’s clean. Would definitely consider staying there again if I’m in Suzhou again.