61 Macquarie St, Circular Quay, Sydney, New South Wales, 2000, AustraliaView Hotel Details
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Pullman Quay Grand Sydney Harbour Guest Reviews
4.4/5
Very Good
118 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.3
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All reviews(118)
Positive reviews(15)
Reviews with photos/video(5)
Negative reviews(3)
Guest User
Deluxe One King Bedroom Apartment With Garden View
Stayed in Oct 2024
Family
1 review
4.2/5
Very Good
Posted on Nov 17, 2024
The location is truly excellent, and with kitchen facilities, it's the perfect accommodation for trips lasting a week or more. However, the amenities were not provided in proportion to the number of guests, so we had to call daily to request more. Additionally, we were told there was no extra charge for coffee refills at the breakfast restaurant, but at checkout, we were informed of additional charges. Other than that, it was a decent place to stay.
Response from Property: Dear Guest,Thank you for sharing your feedback. We’re pleased to hear that you enjoyed our excellent location and found the kitchen facilities convenient for your extended stay.We sincerely apologize for the inconvenience caused by the shortage of amenities and the confusion regarding coffee refills at breakfast. Your comments are important to us, and we will ensure that these issues are addressed to prevent any recurrence in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay next time.Sincerely,Sammie NguyenAssistant Front Office Manager
Tom
One Bedroom Apartment With Garden View
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Hi. We went to Sydney’s Vivid for 7 days stayed at another hotel for 5 and at Pullman for 2 nights. Excellent location excellent service great price. Highly recommended.
Response from Property: Dear Tom,Thank you for choosing to stay with us during your time at Sydney's Vivid Festival, and for sharing such a wonderful review! We’re delighted to hear that you enjoyed our excellent location, service, and found great value in your stay. Your recommendation means the world to us!It was a pleasure having you for the last two nights of your trip, and we hope to welcome you back for a longer stay in the future. If there’s anything we can do to make your next visit even more special, please don’t hesitate to reach out.Sincerely,Sammie NguyenAssistant Front Office Manager
Guest User
Deluxe One King Bedroom Apartment With Harbour View
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Very good experience with an excellent value for money!
Guest User
Deluxe One King Bedroom Apartment With Harbour View
Stayed in Aug 2024
Family
13 review
4.0/5
Very Good
Posted on Sep 20, 2024
Very convenient! It's very convenient to bring my mom with me! The scenery is unbeatable! I will stay here again
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Response from Property: Dear Guest,Thank you so much for your kind review! We are thrilled to hear that you and your mother had such a convenient and enjoyable stay with us. It's wonderful to know that you appreciated the beautiful scenery—our location truly offers some breathtaking views, and we're glad it added to the experience of your visit.We look forward to welcoming you both back for another memorable stay! If there's anything we can do to make your next visit even more special, please don't hesitate to let us know.Sincerely,Sammie NguyenAssistant Front Office Manager
Guest User
Deluxe One King Bedroom Apartment With Harbour View
Stayed in Sep 2023
Family
12 review
5.0/5
Outstanding
Posted on Dec 15, 2023
The hotel is located on the edge of Circular Quay, making it easy to get around. You can also go for a morning run around the Sydney Opera House and the Royal Botanic Gardens. The apartment-style room is super large, with matching cooking utensils and tableware available. The breakfast has a variety of choices and is delicious.
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Guest User
Deluxe One King Bedroom Apartment With Garden View
Stayed in Dec 2023
Family
2 review
4.2/5
Very Good
Posted on Feb 22, 2024
The hotel is not too new and the location is very good. The facilities were a bit stretched, the dishwasher was broken and leaking, and it was not repaired when we left.
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Liu Melody
One Bedroom Apartment With Harbour View
Stayed in Nov 2023
Family
2 review
1.0/5
Posted on Dec 25, 2023
Don't stay here! ! ! Never use trip booking! Even if the price is more expensive than domestic Ctrip, before checking in, I asked Trip to check whether there would be fireworks in the room. I was told by the hotel that I could see the fireworks. In the end, I made a reservation with my friends. A large group of people waited for a long time for the fireworks. Isn't it stupid that the one set off in Darling Harbor is not here? ! I went to Trip to find out. They said that when I made the reservation, they didn’t make sure to ask me whether I would see fireworks during my stay. So if I couldn’t see fireworks during my stay, why should I ask? ! ? ? ! Am I free? ? ? ? ?
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Guest User
Deluxe One King Bedroom Apartment With Harbour View
Stayed in Jan 2023
Couples
11 review
1.0/5
Posted on Feb 20, 2023
Book Sydney Marina Suites Hotel through Ctrip. I checked in from 9:00pm to 10:00pm local time. After entering the room, my fiancée developed severe allergies. This is something that has never happened in so many hotels. Red spots and black spots appeared all over the body, and it was uncomfortable. Even my her fiancé had red dots. In order to avoid deterioration, I communicated with the hotel front desk at 11 o'clock, exited the hotel at 12 o'clock, and looked for a clean hotel again at one or two o'clock in the morning local time. Ctrip said it couldn't handle it that night, and would give us a satisfactory answer the next day, but they made things difficult the next day, saying that their hotel was very clean. But in fact, when we wiped the table with our hands, there was a layer of dust, and we refused to refund the money with various excuses. In this case, I ask Ctrip to follow the local laws and regulations. The hotel has violated human rights. In addition to refunding all my money, I also need to sue the hotel for compensation, management fees and mental damage. We cooperate with and accompany you to participate in the examination and treatment!
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Guest User
Deluxe One King Bedroom Apartment With Harbour View
Stayed in Jul 2023
Family
4 review
5.0/5
Outstanding
Posted on Sep 18, 2023
The hotel service is good. The location is very good. You can see the Opera House and Harbor Bridge when you go downstairs. The Royal Opera House is right next to it. The view from the room is also good. The bed is a bit soft.
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taurusyang
Deluxe One King Bedroom Apartment With Garden View
Stayed in Jul 2023
Family
16 review
5.0/5
Outstanding
Posted on Aug 15, 2023
The sunny side of the room is the park, and the back is the bay pier. The room card can be directly accessed.
The room is relatively large, which is 120 meters away from the Opera House, and from Pier 4 to the zoo.
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Guest User
Deluxe One King Bedroom Apartment With Harbour View
Stayed in Jul 2023
Solo travelers
26 review
2.2/5
Posted on Aug 2, 2023
Very disappointing experience, there is no soap in the room, and the hand sanitizer and shampoo can’t be squeezed out. What’s even more shocking is that I asked the front desk to order milk, but it took a long time for the front desk to deal with it, and I didn’t know when it was left. A little leftover milk came to the room. In short, the experience is very poor at this price.
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StarryLI
Deluxe One King Bedroom Apartment With Garden View
Stayed in Jun 2023
Family
17 review
4.2/5
Very Good
Posted on Oct 19, 2023
Very close to the Sydney Opera House, along the coast, and there are parks nearby. Transportation is convenient. The room is relatively large. The steak dinner in the restaurant downstairs was excellent.
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Zhengxiaobaie
Deluxe One King Bedroom Apartment With Garden View
Stayed in Dec 2022
Family
23 review
5.0/5
Outstanding
Posted on Feb 7, 2023
Exceeding expectations, this kind of price can live next to the Harbor Bridge and Sydney Opera House, which is really much more cost-effective than in China. Harbor view suite veiw invincible. The only downside is that there will be international cruise horns in the morning. But it was over in a few seconds, and it was still an experience.
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Guest User
One Bedroom Apartment With Harbour View
Stayed in Aug 2022
Family
53 review
5.0/5
Outstanding
Posted on Oct 9, 2022
Old-fashioned star hotel with super good location, ordering western breakfast, first-class scenery. The rooms that have not been renovated are slightly outdated and need to be improved. Suitable for family outings, couples dating and business people.
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6/12
Anonymous User
Deluxe One King Bedroom Apartment With Harbour View
Stayed in Oct 2022
Family
9 review
4.0/5
Very Good
Posted on Nov 15, 2022
Excellent location, facilities, sanitation, service in general.