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Fairway Motor Inn
4.2/554 Reviews

Fairway Motor Inn

Pambula|1.88km from Merimbula Airport
My husband and I booked to stay here for one night. When we arrived, the smell inside the room was so strong of cleaning products that we had to open all the windows and the front door to get fresh air. When we tried to go to sleep, the smell was still very strong and it was starting to aggravate my throat and I had to turn on the air conditioning to keep ventilating the space and leave the front door open. We tried to sleep but hardly slept and in the early hours of the morning decided we needed to vacate the room. I called the motel and requested a refund and the receptionist told me that she had warned the proprietor against letting the room out because of the smells but that no other room had been available at the time I had booked the room online. She told me that she was unable to help me and that shes would leave a message for her manager to deal with the refund. The proprietor contacted me by email and told me that what the receptionist had told me was incorrect and that the room was fine. (i.e. that her receptionist had lied). She told me that she would have to ask *********** regarding a refund. After several emails, and phone calls to *********** and to *******, I was given the run around and I was unable to get a refund. Although I had booked through ***********, the booking was apparently booked by *******. The proprietor of the motel informed me that she had requested ******* to give me a refund. No refund came through I made repeated attempts to get the motel to refund me and they have refused. I do not recommend this establishment.

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Local Travel Info

Number of hotels9,955
Number of Reviews 38,112
Lowest PriceCAD 36
Highest PriceCAD 2,101
Average Price(Weekday Night)CAD 299
Average Price(Weekend Night)CAD 328