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The security access using the room key card with the elevators made me feel very safe. High speed elevators very smooth and fast. Suite was spacious as advertised. High elevation suite worth the extra cost. The view makes just being in your room an event. Coffee machine with espresso pods, sugar, and fresh cream in the fridge tasted great. Full kitchen amenities and washer dryer definitely a bonus.

Good rates to stay in the heart of the Sydney CBD. Special offer for paying in cash, otherwise the normal charge for using credit card. Located near Town Hall and Queen Victoria Building with easy access to shops, restaurants and transport. Compact Queen Room was small but had the main requirements if you are only staying in the room to sleep and out all day - comfy large bed, TV on the wall, small desk and chair, air con, free wi-fi, small room safe, small fridge and coffee/tea facilities, blackout curtains, regular and nice rain shower fittings. Soap and wall dispensers of shampoo and body wash provided, but other amenities like hair conditioner, iron and iron board or dental kit can be requested from Guest Services (sign with list in the elevator). Friendly staff. Reception closed in the early hours but just use access card. A few negatives. My room was located facing the nearby wall of the building next door (so no view). I requested a view (if possible) but was informed there were no views for my room. I don't think hotels realise how any outlook can make a big difference for some guests to enjoy their stay. If I book again I would check first if a room facing the street was available. Worse and disturbing for me though was the constant humming noise and sometimes slight vibration caused by the air ventilation shafts outside my window (one quite close and attached to the outside wall). It also took a couple of days and some confusion before I received a make up room/do not disturb door sign. Many hotels these days take this lightly and are very casual about such arrangements, but some guests are more comfortable having this sign. Very minor was the cold water barely ran in the bathroom basin which was a little convenient at times. There was a TV entertainment lounge nook in the corridor outside my room which was not used during my stay but I would find that disturbing if it had been. Overall a pleasant stay but check out the different types of rooms available.

Location is King, it’s within walking distance to the Rocks, Circular Quay, Pitt Street Mall, QVB. Walking distance to bus stops, light rail stop and subway., so you can literally spidering out anywhere in Sydney. The room I already check in was a standard room which I reserved, it’s a very nice room, however, the TV was not working and took the engineer over 20 minutes still not able to fix it. Per my request in changing to another room (which I expected to be another standard room), gratefully they offered me a better room on the top floor with a side view of Sydney bridge on the balcony Most hotels will encourage its guests to leave towels on the rack for environmental reason. Yet they always changed it anyway. And the Radisson Blu Plaza is the one hotel whose house keeping do really leave your towel on the rack. Well done. Knowledge on tourist attraction varies from one concierge from another. Really see if you are lucky that day. But overall I highly recommend this hotel in terms of service , location, comfort and hospitality I planned to have a dip in the hotel pool before heading to airport. Yet it’s not possible with a number of kids playing balls and making big splash dive into the pool, making other people using the pool not possible. Security guards were there twice to stop that, yet the moment they left, activities resumed. Hope the parents can be more considerate as it’s not a big pool

Great location and good value for a city stay. The only disappointment was the hotel's price for weekend parking in the hotel's parking station in the building (albeit run and managed by a parking company) is more expensive than the public rate. You would have thought they could negotiate a cheaper rate for its clients. But not enough to ruin a great stay.

Overall room was clean, however the USB port in the bedroom did not work, the alarm clock was not set and had an extremely annoying buzz, resulting in I had to unplug it anyway. The directions to the parking was extremely poor, no mention of a lift being used or what to expect. I suggested a flyer could be done to answer any questions for customers needing to use the car park service. There was little to no engagement of the staff about this and were only able to restate the poor information that was already given. I felt like a number and not a paying customer. It would seem your attention to details is lacking, and this would flow down from management to floor staff.

4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️

Corona benefited me as a six room dorm only had three beds available due to social distancing and the prices were cheaper than last time I went. Also I was the only one in the room the three nights I was there so like a private room for dormitory prices. The 1800 number was free and the ease of booking and the promptness of confirming it by email was excellent service. The staff were very friendly and all you had to remember was the code to get into the room. The showers and toilets were clean and eating area was clean with people always cleaning it. Other people in the place were friendly also. In fact that is why I go back all the time. It is also central to the city. You did not need t pay by visa on the phone wither and I paid when I got there just in case with all these sudden lock downs I could not go. The only down side was that I did not get a ride to the station and was drenched when I got there even though I had an umbrella. It was good time to go though as big floods the next week.

When you exit the hotel, you face a small road and cross the bridge for 2 minutes to Darling Harbor. Turn left and walk uphill for 5 minutes to the QVB subway. The room is clean and tidy, and the bed is very comfortable. The one-bedroom suite has a small kitchen with stove, pots, bowls, etc. They all have a special feeling of being at home. The service attitude of the hotel staff is very good. The self-service coffee bar in the lobby is very considerate. Some rooms are currently being renovated, but others are in good condition.

I organised a group get together of 74+ year olds. A reunion 50 years after medical school graduation. Everyone was so happy. The GM Klaus was very corporative in arranging a 'gala' dinner for us in a separate room. The desk staff courteous and helpful. The rooms were small - but very elegantly designed. The lighting subtle and pleasant. Beds comfortable. I would recommend this hotel to anyone. THANK YOU

We stayed for 1 night and had the buffet breakfast. Requested for a cot and a high chair upon check-in and they were ready when we got in to the room! We booked the two-bedroom deluxe, they were interconnected and very spacious with a modern kitchen. The room was clean and there was milk in the fridge. Our room didn’t have a nespresso machine though, such a shame because the details said it should. The tv remote in the main room wasn’t working but we only stayed for the night and it didn’t bother us. I like that they have robes and slippers ready to wear. The beds weren’t very comfortable though, we all struggled to get a good night sleep. Check-in was a breeze, all the staff were so easy go talk to. The car park was on-site which was great. The hotel’s location is its best feature as it’s so close to everything — train station, woolies, restaurants, cinemas etc. it’s even connected to Regents Place at Level 10. I could not fault the staff. They are just so friendly and accommodating, always with a smile on their faces. They were also very quick go respond. The breakfast buffet was amazing and food was great, although it was disappointing that they still charged us full walk-in rate $32 instead of pre-book $28 each even though I told them that I tried to book online and via phone and spoke to Vincent. That’s why I’m only rating it 4/5 stars. Will return soon though :)