Jolley Hotel

Jolley Hotel Reviews

Jolley Hotel

No.568 Linsen North Road, Zhongshan District, Taipei, Taiwan, 10453, ChinaView Hotel Details
Jolley Hotel
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Jolley Hotel Guest Reviews

4.6/5
Great
163 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(163)
Positive reviews(160)
Reviews with photos/video(41)
Awesome rooms(68)
Large rooms(26)
Easy to get around(17)
Near shopping area(16)
Convenient for shopping(11)
Comfortable bed(8)
Would stay again(7)
Friendly front desk staff(5)
Negative reviews(3)
Yiu Fai
Superior Double
Stayed in Jul 2024
Business travelers
2 review
3.7/5
Posted on Jul 6, 2024
Extremely roomy and well equipped. Many convenient stores and coffee shops nearby. Only thumbs down is that it's about some 10min walk to the nearest train station for downtown Taipei.
Response from Property: Dear Yiu Fai,Thank you so much for choosing Jolley Hotel and especially for taking your time sharing your feedback with us. We're thrilled that you enjoyed your time here and satisfied with the service provided. In the future, we will continue to provide a comfortable environment and excellent service to all our guests. We look forward to welcoming you back in near future. Thank you. Jolley Hotel Management Team
Guest User
Deluex King
Stayed in Nov 2024
Family
3 review
4.0/5
Very Good
Posted on Nov 9, 2024
Traveled with a young toddler, asked for a crib, though the hotel forgot to set up, but quickly fixed the problem. Great location with the night market street nearby, for places on the 4th floor, kinda noisy at night, other than that, room is spacious and staff was friendly.
Response from Property: Dear GuestThank you for choosing to stay with us and sharing your experience! We apologize for the oversight in preparing the crib, but we’re glad we could resolve the issue promptly. We appreciate your kind words about our location, the spaciousness of the room, and our service. Regarding the nighttime noise, we will review and improve to provide a more comfortable stay. We look forward to welcoming you and your family again in the future!Jolley Hotel Management Team
Guest User
Superior Double
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Service is good.Facilities above our expectation. Limited Food choices. Good Location. Many good restaurant within the area. Bus stop is just 5 minutes away from the Hotel. Will definitely stay again here in our next trip.
Response from Property: Thank you so much for choosing Jolley Hotel and especially for taking your time sharing your feedback with us. We're thrilled that you enjoyed your time here and satisfied with the service provided. In the future, we will continue to provide a comfortable environment and excellent service to all our guests. We look forward to welcoming you back in near future. Thank you. Jolley Hotel Management Team
Guest User
Deluex King
Stayed in May 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on May 12, 2024
Spacious and clean room.
Response from Property: Thank you for staying at Jolley Hotel. Our team is happy that you fully enjoyed your stay with us. We sincerely appreciate your generous recommendations and we look forward to welcoming you back in the near future! Thank you.Operation Manager
Guest User
Deluex King
Stayed in May 2024
Business travelers
6 review
2.0/5
Posted on Jun 7, 2024
Stayed for work. I booked one night first but I had to book one more night. Had to book two different room types because of the property's availability, which is fine. But on check in, the staff didn't even acknowledge the booking of two different room types and just issued the keys to me for the smaller room for entire two nights without even communicating this to me. Didn't even give me the option to room move for the second night at first. I don't need discount because the hotel has the right to receive the money and the booking came with a non cancellable term. But assuming that I'll just understand even without being told of the arrangement? After being presented the room keys, I asked if the staff is aware of my two different room type bookings. I didn't even ask for a discount nor a compensation but the first thing the staff mentions they can't give the money back? I didn't even ask for it. At least say sorry you overbooked or explain the situation and tell me I need to change rooms after the first night. The property is nice overall, good room design but definitely not the staff.
Response from Property: Dear GUEST ,Thank you for taking the time to share your feedback with us, we sincerely apologize forstaff service.We will inform to related department and our management team to keep follow up and improve the flaw which may affect the experience to all the tourists.We are appreciated that for giving us the opportunity to know your feelings.Look forward to welcoming you in near future. Thank you.Jolley Hotel Management Team
Alexis
Deluex King
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 20, 2024
Very very good hotel and friendly front office staff, worth every cent. Suberb location with a nice market just around the corner. Starbucks is just next to the hotel, got my delicious coffee conveniently every morning to start the day. Perfect place to stay if visiting Taipei!
Response from Property: Dear Alexis,Thank you for staying at Jolley Hotel. Our team is happy that you fully enjoyed your stay with us. We sincerely appreciate your generous recommendations and we look forward to welcoming you back in the near future! Thank you.Jolley Hotel Management Team
Anonymous User
Superior Twin
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 19, 2024
Convenient location, next to night market, Starbucks and supermarkets. Recommended!
Response from Property: Thank you so much for choosing Jolley Hotel and especially for taking your time sharing your feedback with us. We're thrilled that you enjoyed your time here. In the future, we will continue to provide a comfortable environment and excellent service to all our guests. We look forward to welcoming you back in near future.Jolley Hotel Management Team
Chia Allan
Superior Double
Stayed in Feb 2024
Business travelers
14 review
4.5/5
Great
Posted on Mar 11, 2024
Nice location, market is near by, MRT is 7 mins walk distance
Response from Property: Dear Shangye,Thank you so much for choosing Jolley Hotel and especially for taking your time sharing your feedback with us. We're thrilled that you enjoyed your time here, and your compliments will be conveyed to our team members. In the future, we will continue to provide a comfortable environment and excellent service to all our guests. We look forward to welcoming you back in near future. Operation Manager Allen
Guest User
Superior Double
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 12, 2024
Service and Location is good
Response from Property: Dear Values guest,Thank you for taking the time to share your experience. We are delighted to learn that you had pleasure stay with us.Your feedback is appreciated, and it encourages us to continue delivering exceptional service. Thanks for your comments. We look forward to have the opportunity to welcome you back on your next visit, and hope to make your next stay more memorable.Sincerely,Jolley Hotel Management Team
Happy piggy
Superior Twin
Stayed in May 2023
Couples
6 review
3.7/5
Posted on May 30, 2023
It is an OK location, but has a few bugs in the room. The cleaning service is as late as 3pm everyday.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us, we sincerely apologize for inconvenience in our cleaning service.We will inform to related department and our management team to keep follow up and improve the flaw which may affect the experience to all the tourists.We are appreciated that for giving us the opportunity to know your feelings. Look forward to welcoming you in near future.
ttoh
Corner Suite
Stayed in May 2023
Family
7 review
5.0/5
Outstanding
Posted on Jul 24, 2023
Great stay in Jolley hotel! love the daily fresh juices and efficient housekeeping
Response from Property: Dear Teileen,Thank you for staying at Jolley Hotel Apartment and for giving high praise to the hotel and our staff's service. The hotel will continue to provide a comfortable accommodation environment and thoughtful service, aiming to make every esteemed guest feel at home during their stay. We are eagerly looking forward to your return, and the entire staff at Jolley Hotel sends you warm wishes for peace, happiness, good health, and prosperity!Best regards,Jolley Hotel
Guest User
Superior Twin
Stayed in Aug 2023
Family
3 review
4.2/5
Very Good
Posted on Aug 9, 2023
The room is spacious and location is near to the MRT station.
Response from Property: Dear,Thank you for choosing to stay at Jolley Hotel Apartments. The hotel's space, ambiance, culture, and the convenience of the surrounding transportation have always been the essence of our service. We will continue to offer a comfortable accommodation environment and thoughtful service. We eagerly anticipate your return visit. May all the staff at Jolley Hotel sincerely wish you safety, happiness, health, and prosperity!Best regards,Jolley Hotel
niclcng
Corner Suite
Stayed in Feb 2023
Travel with friends
6 review
4.7/5
Amazing
Posted on Feb 6, 2023
Great hotel! Staff was friendly and room was very spacious
Response from Property: Dear niclcng :We are happy to know that you like Jolley Hotel . We like to thank you for your valuable comment.We look forward to your next visit. Best wishes from all of us @ Jolley hotel !
Anonymous User
Superior Twin
Stayed in Oct 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Oct 29, 2024
The hotel is a residential apartment, close to Zhongshan Elementary School Station. It has a quiet environment and a supermarket and convenience store. The check-in procedure of the counter staff is fast and polite. I will stay again next time if I have the opportunity.
Original TextTranslated by Google
Response from Property: 親愛的貴賓感謝您的好評！我們很高興您喜歡我們的地理位置和環境，也感謝您對櫃檯人員服務的肯定。我們期待您下次的光臨，並會持續努力提供更好的住宿體驗Jolley Hotel Management Team
Anonymous User
Corner Suite
Stayed in Oct 2024
Family
2 review
4.2/5
Very Good
Posted on Oct 26, 2024
The hotel feels like home, but the lighting is not enough and the lights are all yellow. Also, the shower in the bathroom is not strong enough and the water is not hot enough. It would be better if it had one. There are many restaurants and convenience stores near the hotel, so you don't have to walk far to find food if you are hungry. The staff was friendly and helpful, and helped push the luggage to the room. Because I was in a hurry to go see the scenic spots, I didn’t bother to clean up the room. I didn’t expect to see that the coffee table and clothes had been folded when I came back in the evening, so careful💯👍🏻
Original TextTranslated by Google
Response from Property: 親愛的貴賓感謝您對我們的評價！我們很高興您感受到我們酒店如家的氛圍，並且對員工的服務感到滿意。關於燈光和淋浴水流的問題，我們會認真考慮您的建議並進行改善。我們期待在您下次造訪時能提供更好的體驗！祝您有美好的一天Jolley Hotel Management Team