Yuanhua Grand Hotel

Yuanhua Grand Hotel Reviews

Yuanhua Grand Hotel

West of Baogu Line, Taibus Banner, Inner Mongolia, ChinaView Hotel Details
Yuanhua Grand Hotel
Yuanhua Grand HotelYuanhua Grand HotelYuanhua Grand Hotel
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Yuanhua Grand Hotel Guest Reviews

4.4/5
234 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(234)
Positive reviews(225)
Reviews with photos/video(39)
Awesome rooms(54)
Delicious breakfast(29)
Large rooms(19)
Convenient parking(12)
Friendly front desk staff(11)
Relaxing hot springs(9)
Well decorated(7)
Shower difficult to use(7)
Negative reviews(9)
findsisiq
Standard Double Room
Stayed in Feb 2024
Couples
11 review
5.0/5
Outstanding
Posted on Feb 28, 2024
Very nice hotel! The steam bath is also very clean. I like it. I was very surprised to come to Taipusi Banner.
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Response from Property: Hello! Thank you very much for your stay and good comments! We are very happy to bring you a wonderful stay experience. Your satisfaction is our greatest responsibility and honor. We sincerely look forward to your next visit! I wish you: a happy life!
Guest User
Standard Double Room
Stayed in May 2024
Couples
3 review
2.0/5
Posted on May 4, 2024
Hygiene: It can only be considered acceptable. There are water stains on the sink and dust under the wardrobe. The bedding is clean. Environment: The internal environment of the hotel is acceptable, but the surrounding area is very average. There are car stores nearby. You need to drive to eat, or walk for 2 or 3 minutes. It is a bit remote. Facilities: The room only provides 2 bottles of 500ml drinking water, and there is no more water. When I asked the guest room for the room, they said that each room only has two bottles of water a day, which exceeds the charge. I arrived at the hotel after 11 o'clock in the evening. I took a shower for a long time but there was no hot water. I contacted the front desk. The front desk opened two cards and asked me to go to the bathing center on the negative first floor to take a shower. This hotel is actually a bathing center, with some guest rooms upstairs. In addition, this hotel not only has no hot water at night, but also in the morning. Don't book this hotel if you have the habit of taking a shower before going out in the morning! ! Service: There is no service at all. 1. Wear disposable slippers in the room to take a shower. The slippers were thrown away when I went to the bath. After washing, I told the front desk to send two pairs of disposable slippers to the room, but they were not delivered until check-out. 2. Check-in and swipe a 200 deposit. 3. Breakfast was not replenished in time. Empty plates were not replenished for a long time, and even single items were out of stock. Wontons and pasta were posted on a small poster at the door of the kitchen. The kitchen was a certain distance away from the food collection counter, so it was easy to be overlooked. 4. There was not enough free drinking water as mentioned before. There was also a small episode in the middle. There was no hot water in the guest room and we had to go downstairs to take a shower in the middle of the night. We checked in with two people. The front desk said to open a hand card. I asked, "How does the other person take a shower?" The front desk hesitated and said to help apply for two hand cards. I went downstairs to get the hand card. The front desk said that only one hand card could be opened, and they opened two for us, as if we took advantage of them. As a hotel, it is the most basic to ensure that customers have hot water for bathing + a good rest environment. Opening a hand card for customers to take a shower is a remedy for not providing services, not a charity for customers. After this, I will still honestly book chain brand hotels in the future. Backed by a large group, all aspects of conditions have unified standards, and there will not be so many strange things.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay. We express our sincerest apologies for the problems that occurred during your stay. We are also very grateful that you have raised the shortcomings of the hotel so attentively during your help. The hotel held a meeting as soon as possible to deal with all the issues you raised, summarize the shortcomings, and improve the facilities and services. We sincerely look forward to your visit again!
Daocaorenಥ_ಥ
Standard Double Room
Stayed in Oct 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 12, 2023
The service is very good. The breakfast is very rich and varied. The taste is also super good. The dining environment is also good. I don't want to leave
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and good comments! We are very happy to bring you a wonderful stay experience. Your satisfaction is our greatest responsibility and honor. We sincerely look forward to your next visit! I wish you: a happy life!
Guest User
Hot Spring Double Room
Stayed in Oct 2023
Couples
49 review
5.0/5
Outstanding
Posted on Oct 4, 2023
Eat well and sleep well. The massage and foot therapy on the second floor are also good. The price is very reasonable. I will come again next time.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and good comments! We are very happy to bring you a wonderful stay experience. Your satisfaction is our greatest responsibility and honor. We sincerely look forward to your next visit! I wish you: a happy life! Good work!
Anonymous User
Double Room (Hot spring)
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 4, 2023
Very nice. The room is big. Very comfortable Bring the kids here and take a bath together! The rest area on the third floor is also very comfortable, and there is a place for children to play This hotel should be the most upscale hotel in town
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and good comments! We are very happy to bring you a wonderful stay experience. Your satisfaction is our greatest responsibility and honor. We sincerely look forward to your next visit! I wish you: a happy life! Good work!
Subo
Double Room (Hot spring)
Stayed in Sep 2023
Family
22 review
5.0/5
Outstanding
Posted on Oct 8, 2023
The room is very spacious, and the hot spring pool is even bigger. It should be considered a better hotel in Taichi. Special reminder: The hot spring water temperature is very high, so you must cool it down in advance. Don't ask me how I know, 😅😅😅
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and good comments! We are very happy to bring you a wonderful stay experience. Your satisfaction is our greatest responsibility and honor. We sincerely look forward to your next visit! I wish you: a happy life!
Guest User
Deluxe Family Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 14, 2023
The room was clean and spacious, the service was good. It was just in time for the wedding, the locals were warm and simple.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and good comments! We are very happy to bring you a wonderful stay experience. Your satisfaction is our greatest responsibility and honor. We sincerely look forward to your next visit! I wish you: a happy life!
Guest User
Deluxe Double Room
Stayed in Oct 2023
Family
15 review
5.0/5
Outstanding
Posted on Oct 28, 2023
The room is spacious and clean. The hotel is relatively new and has hot spring baths.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and good comments! We are very happy to bring you a wonderful stay experience. Your satisfaction is our greatest responsibility and honor. We sincerely look forward to your next visit! I wish you: a happy life!
Feifeixiaxiang
Standard Double Room
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 11, 2024
The room was clean and tidy, the indoor temperature was suitable, and the service attitude was particularly good. The breakfast was also rich, and it was very convenient to be next to the bus station. Bathing was also included, but I didn't enjoy it when I was on a business trip alone. It is worth staying.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your stay and good comments! We are very happy to bring you a wonderful stay experience. Your satisfaction is our greatest responsibility and honor. We sincerely look forward to your next visit! I wish you: a happy life!
YufeiMax
Japanese-style Deluxe Room
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Aug 30, 2023
The room is suitable for a family. The service attitude is good. There are many breakfast varieties
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and good comments! We are very happy to bring you a wonderful stay experience. Your satisfaction is our greatest responsibility and honor. We sincerely look forward to your next visit! I wish you: a happy life! Good work!
Anonymous User
Japanese-style Deluxe Room
Stayed in Aug 2023
Travel with friends
15 review
5.0/5
Outstanding
Posted on Sep 3, 2023
Great experience, went there with friends, but there were many people when checking out the next morning, and the hotel lady forgot that we had already paid the room card
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay. We have always paid attention to the guests' experience during their stay. We are sorry that we are still not perfect in some aspects. We will improve our shortcomings and make continuous progress. I hope to give you a brand new feeling when you stay next time! We sincerely look forward to seeing you again!
Guest User
Deluxe Family Room
Stayed in Aug 2023
Family
3 review
2.7/5
Posted on Aug 25, 2023
This is the pillow that costs 568 per night! The parent-child room has a large bed and a small bed. This is the one under the two pillows on the small bed!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay. We have always paid attention to the guests' experience during their stay. We are sorry that we are still not perfect in some aspects. We will improve our shortcomings and make continuous progress. I hope to give you a brand new feeling when you stay next time! We sincerely look forward to seeing you again!
Guest User
Japanese-style Deluxe Room
Stayed in Aug 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 18, 2023
We booked a tatami triple room, which was clean and comfortable. The food in the hotel restaurant was well received by my wife and children. The bathing and breakfast were also great. I hope to see you in Baochang next time.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing to stay in our hotel and for your comments. Your presence and affirmation are the driving force and direction for our continuous progress. We look forward to your next visit and wish you a happy life and smooth work!
Guest User
Deluxe Family Room
Stayed in Jul 2023
Family
17 review
5.0/5
Outstanding
Posted on Jul 26, 2023
It was unexpected to find a hotel of this level in Taipusi Banner. Both the hardware facilities and the service level are impeccable, making people feel at home. The hotel is located on the main road, easy to find, opposite the commercial district, and has a superior geographical location. Very good accommodation experience!
Original TextTranslated by Google
Response from Property: Hello, thank you for your careful evaluation. Your praise is the greatest motivation for us to move forward! Looking forward to your visit again, I wish you a smooth work and a happy life.
Wowoniuniu
Double Room (Hot spring)
Stayed in May 2023
Family
44 review
4.5/5
Great
Posted on May 25, 2023
The hotel is both a bathing center and an accommodation hotel. You need to swipe the room card to go upstairs, which is safe. The room is very warm, with dry and wet separation. There is a bathing pool, a wash basin and a bath towel on the balcony, which is very convenient to use. The hot spring water temperature is very good and the water pressure is also very high. The pool can be filled up quickly, which is great. The balcony lights and exhaust are linked, it would be better if they were separated. The color of the bath towel is a bit dark, which needs to be improved. The service attitude is good, proactively greeted, and the check-in matters were explained clearly.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and such sincere comments and suggestions. We have always paid attention to the guests' feelings during their stay. I am sorry that we are still not perfect in some aspects. We will improve our shortcomings and make continuous progress. We attach great importance to your feedback and suggestions, and hope to give you a brand new feeling when you stay next time! Sincerely look forward to your visit again!