Wendy Alexandra Fuentes
September 17, 2024
Terrible experience
1. I filtered by "free breakfast" and I chose the price with free breakfast, however once I did the reservation they sent me a message that breakfast was not included. I complained about it and they offer me 1 free lunch, when I went to ask for my launch the restaurant said I can only chose a breaskfast for launch. I needed to pay an extra breakfast in another place.
2. They say in the description "Free offsite parking", there is NO parking, you need to park in the street with no one watching over the car. They told me they have cameras but no one will pay if something would happened to my car and my things inside.
3. I reported AC was leaking water, they told me they can offer me to change the room but nothing else happened, I do not know what else they needed me to say, no proactive reaction from them
4. After 2 terrible nights I asked for a refund to sleep somewhere else and they did not accept to do it.