Courtyard Hotels in Tampa

The worst Marriott that ever existed. Do not stay here. Ever. I don't have a good thing to say about this hotel. The staff is rude and unhelpful. I tried to check in for a 5 night stay at 9:30PM and my room wasn't even ready (check in is at 3PM by the way, and I'd had the reservation for weeks). No caffeinated coffee in the room and after I asked for coffee to be brought up to the room, no coffee was ever brought. The room phone didn't even work for me to call reception. I then accidentally left 3 shirts hanging in my hotel room closet and called at 11AM, within hours of checking out, to find them and talked to the manager Savannah who promised me housekeeping would call me that day -they never called. I called back at 5PM and spoke to a gentleman who claimed to not have access to the housekeeping closet to look for the shirts and to call back the next morning at 8AM. The next day when I called, the manager Savannah stated, 'we can't find them, there were no shirts in the room.' I informed her yes they were 100% in the room, I do not have them. She was mean and rude and when I stated what the nighttime manager told me the night before, she said 'That's a lie.' So, calling me a liar. Repeatedly saying, 'Sorry YOU left YOUR shirts in the closet, they weren't there.' So, apparently housekeeping or someone threw out or accidentally took my shirts. She never once apologized until I asked for an apology. This is awful treatment someone who is supposed to be the manager, the leader of the hotel, can give to a guest. This hotel is a shame to the Marriott family. Sadly my shirts were 'never found' which Savannah claims is 'my fault for leaving them in the room because she is not responsible.' I was promised hotel points for compensation (which I haven't received yet...) after I had to beg and plead for something to be given and point out what an awful experience this is as a guest and how as a manager she has handled this situation poorly every step of the way. Do not stay here. Ever.

December 2023 My family and I enjoyed our stay at this beautiful hotel. Great customer service, Sheea was exceptionally helpful! The location was ideal and close to near by activities and the price was reasonable. I truly recommend to anyone visiting and I will be visiting again soon.

When you stay at Courtyard by Marriott Tampa Brandon in Tampa, you'll be in the business district, within a 10-minute drive of Seminole Hard Rock Casino Tampa and Florida State Fairgrounds. This hotel is 7.9 mi (12.7 km) from Tampa Riverwalk and 8.5 mi (13.7 km) from Tampa Bay.Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.Stay in one of 90 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

I can't say enough good about this hotel, stayed Christmas Eve and day and New Years eve. During these busy times everyone I encountered during my 2 stays were wonderful. The staff were helpful offered to help me with my bags, when I couldn't get my cruise reservations on the hotel computer one of the staff brought his laptop over to help me, very much above regular front desk service. I needed to get food for my 2 day Holiday layover, knowing nothing would be available that evening and the next day, Angela offered to have the shuttle driver take me to a store and pick me up when I was asking about getting an Uber to the grocery store on Christmas Eve. again a example of the staff going the extra mile. There are several motels close to the Tampa airport but this is the only one I will stay with next trip to Tampa,