Mercure Hotels in Tanjung Bungah

First time in flamingo 🦩 hotel , like it very much ,fantastic review and very highly recommended next holidays I will book again 💕❤💕❤💕❤💕❤💕💕👌👌👌👌👌👌👌👌👌

I called the day before to request early check-in . Willing to pay extra ofcourse . The man who handles the call said : they will try their best and can check in by 12.30 when the rooms are ready : Upon arrival the lady at the reception desk said sorry your room is not ready . She didn’t say hello , welcome , she did not ask our name or booking information, she didn’t not check anything.How does she know our room isn’t ready if she hasn’t checked the system or asked our names or see our passport. The location and the hotel is at a very very great location. Direct access to the beach . It is a prime spot for foreigners and tourists. But they greatly lack in service and maintenance. Rooms- are stained , mouldy , linen stained and worn out but all things cleaned and the person cleans every day and replenished the used items and gave us new towels . One day we needed to wait for new towels because they had run out . The furniture and carpet needs updating or maintenance. The pool area - they give you towels but you can hardly sit around. It’s full of dirt and ants . They don’t get the staff to wipe down chairs at all , there’s ants crawling everywhere . Chair and benches broken and although direct access to the beach they have a few seats here and there scattered. But you can visibly see the staff of the hotel sat around and inactive . The room - very mouldy, a lot of sounds from electricals at night , black stains and mould all over shower curtain and ceiling , stained carpets , stained sheets and towels . Dusty and dirty outside tables The general surrounding- there’s convenience store , mind you it’s a 4 star hotel but doesn’t come with toothpaste or toothbrush. So we got our own . The LL - lower level has all their broken unused items visible to the customers in the parking lot . Old fridges etc just piled on . There’s a good location can find 3 restaurants across the street and family mart The in-house restaurant offers meals but besides the morning meals included in the package people hardly eat there as the quality of food is not great . There are simple things that they do not take pride in - food was often too oily or burned like the samosas . They don’t take pride in what they do or offer . The general ambience of the hotel was not great although it is such a great hotel prime location and has a lot to offer but a poor experience due to neglect and lack of good service . You find men walking around with their books to look at the problems but no fixing gets done . They didn’t greet or help . The entrance is dull and unappealing. The staff just seem like they do not care about offering 4 star service . There was a beach restaurant and bar which provided good food and entertainment.

My family and I recently had the pleasure of staying at Hompton Hotel by the Beach for our holiday, and it was an absolute delight from start to finish. This beachfront gem proved to be the perfect sanctuary for a family getaway, especially with a little one in tow. The rooms at Hompton are nothing short of impressive. Spacious, impeccably clean, and tastefully decorated, our family suite provided a comfortable haven with a stunning view of the beach.

The location of the resort is convenient, near the main road and the beach. The rooms are large and comfortable. Spacious living and dining area . But maintenance and tidiness of the resort needs to improve. The aircond at the twin bedroom is leaking water when in use. Looking at the ceiling mark, it appears that the water leak has not been properly fixed. Also, there is no soap tray in the bathroom. Potted plants are not taken care properly. Rubbish are dumped in front of the hotel. The surrounding area is quite untidy. We don't see any supervising manager around. The management office is closed most of the time. Looks like only the front desk and some maintenance staff are operating the resort.

my POV , the room i stay was so great with seaview, and facilities in the hotel was good. the view is so nice, the pool and others in the room was good. but there are several comment need to take note for all, 1. no air condition in the lift 2. If you take booking room included breakfast, please take note that, they will take so much time to topup the buffet food. during my stay, it looks like only have 3 workers , 1 in kitchen, 1 collect the plate and cup, 1 at the counter check in breakfast.

Booked for my family of 7 for one night on 26th Dec. Arrived at 5pm but unfortunately the apartment wasn't ready. We finally managed to check in at 6.30pm and allowed for late checkout at 4pm next day. Due to the pandemic situation, limited numbers of guests can use the pool at one time. Completely understandable. The management created, for my opinion, an irrelevant SOP for the pool. When checking in u need to book time to use the pool. Only 10person per hour. By the time the 10th group checked in, the pool booking already full. When i visited the pool the next morning, the group that booked the pool for the hour didn't show up & the pool left empty because people who didn't managed to book the pool earlier were denied entry & the people who booked did not show up. Should've make First In First Out rule. I did raised my concern twice to the reception & also manager on duty. They said they cannot do anything about the rule. Most of the guests were family with kids, of course all want to enjoy the pool. The pool booking system/SOP was absurd. The apartment was superb though. But the elevators does not make sense. And as an accommodation by the beach, would appreciate if you can provide some kind of facilities so that guests can clean themselves after enjoying the beach so the lobby won't be as messy. Your security guard locked the tap water at the beach entrance. I guess my stay would be much better if it wasn't the long weekend, but you guys can improve. Apartment was excellent, i got the sea view one. Your staff were good & patient.

WE BOOKED 3 DAYS STAY AT THIS BALINESE THEME RESORT. THE RESORT IS NICE BUT IT SERIOUSLY NEEDS TO BE MAINTAINED WELL SINCE THE FURNITURE AND BUILDING ARE DETERIORATING. MOST OF THE STAFFS ARE NON LOCAL. WHAT ANNOYED ME THE MOST IS THAT WE WENT TO BIRU BIRU (A CAFE IN THE RESORT BUT OPENS TO PUBLIC) FOR DINNER AND EVERY TIME WE WALKED FROM OR TO OUR ROOM, WE WERE FREQUENTLY TOLD BY THE NON MALAYSIAN WORKERS NOT TO WANDER FAR THINKING THAT WE WERE THE PATRONS OF THE CAFE. WE DECIDED TO UPGRADE OUR ROOM AND SINCE IT WAS THE WEEKDAYS, PARKING IS NOT A PROBLEM. OUR PROBLEM IS THE STEEP DOWNHILL ROAD FROM THE ENTRANCE TO THE ROOM, JUST ONE LANE ROAD AND EVERY TIME A CAR COMING FROM THE OPPOSITE DIRECTION, WE HAVE TO REVERSE OUR BIG CAR WHICH IS A HEADACHE. ADVISABLE TO COME HERE WITH A SMALLER CAR TO NAVIGATE THE STEEP AND SMALL ROAD. WE WERE TOLD THAT THEY HAVE 2 SWIMMING POOLS BUT THE INFINITY POOL WAS CLOSED AND LOOKED ABANDONED WHEN WE ARRIVED AND WE WERE LEFT WITH THE SWIMMING POOL NEAR THE BIRU-BIRU WHICH WAS LACK OF PRIVACY SO WE ENDED UP NOT SWIMMING IN THE POOL. THE JETTY WAS NICE WHERE WE COULD SIT AND UNWIND WATCHING THE BOATS PASSING BY. THE UPGRADED ROOM WAS BIG WITH FOLDED TOWELS IN BED WAITING FOR US. AIR CONDITIONER WAS WORKING WELL. WIFI WAS GOOD IN THE ROOM BUT UNFORTUNATELY, ON OUR SECOND DAY THERE WAS NO WIFI SO I HAD TO RUSH AND DRIVE OUT TO GET COVERAGE TO ATTEND TO MY ZOOM MEETING. THE RESORT HAS BEAUTIFUL BALINESE DOORS, STATUTES AND DECORATIVE ITEMS. WE FELL IN LOVE WITH THE WELL KEPT ORCHIDS AND FLOWERS THROUGHOUT THE RESORT. IT IS INDEED A NICE RESORT FOR INSTRAGRAM OR PHOTOGRAPHY LOVERS.

Located in George Town (Tanjung Bungah), Shamrock Beach Villas 9 is within a 10-minute drive of Gurney Drive and Gurney Plaza. This beach vacation home is 7.2 mi (11.6 km) from KOMTAR and 9.5 mi (15.3 km) from Penang Hill.Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access.At Shamrock Beach Villas 9, enjoy a satisfying meal at the restaurant.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 6 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.

With a stay at Seriental Hotel in George Town (Tanjung Bungah), you'll be within a 5-minute drive of Gurney Drive and Gurney Plaza. This hotel is 3.9 mi (6.3 km) from KOMTAR and 4.2 mi (6.7 km) from Swettenham Pier Cruise Terminal.Enjoy a satisfying meal at Deluxcious Restaurant serving guests of Seriental Hotel.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.