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Verified reviews
Location4.5
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(86)
Positive reviews(86)
Reviews with photos/video(47)
Awesome stay(41)
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Awesome rooms(18)
Clean and tidy(11)
Classy environment(10)
Perfect for kids(9)
Tasty food(8)
Guest User
Luxury Tent Triple Room
Stayed in Apr 2024
Family
3 review
4.5/5
Great
Posted on May 6, 2024
hotel room is nice
Fion WinWin
Snoopy Theme Double Room
Stayed in Aug 2024
Family
39 review
4.7/5
Amazing
Posted on Aug 30, 2024
The front desk clerk was polite and answered all questions.
I booked a snoopy room, but the bedsheets and quilts in the room were not snoopy. It was really disappointing. We only came to this hotel for one night just for the snoopy. The price was already very expensive and it was not worth it. Except for a large piece of glass with a snoopy on it, the other equipment has no snoopy and I don’t know what kind of snoopy room this is.
The snoopy shop on the 3rd floor is very beautiful, but the prices of the goods are a bit high, there are too many check-in points, and the gashapon machines are a bit bad. They should all be for twisting out snoopy dolls. Some of them will twist out other non-snoopy dolls, which is a bit disappointing. .
The breakfast tastes good, but the variety is a little lacking. The poached eggs do not taste good at all if they are cooked and placed in an insulator. They have to be boiled and eaten immediately to taste.
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6/18
Guest User
Deluxe Room
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 28, 2024
It’s really great! My favorite hotel I’ve ever stayed in!
I am very satisfied with the facilities, environment and food!
It’s a good place for parents and children to have fun
Because I like snoopy, extra points!
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Weiwei Lu
Snoopy Theme Tent Triple Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 3, 2024
There are many facilities to play, and the hotel will also provide many coupons that can be used. I just missed the Yu-Gi-Oh! plan during the summer vacation and did not play many indoor games. Although the price is not cheap, the Snoopy room type is cute and there are free toddlers. Toothbrushes, Snoopy cups, and a big Snoopy doll are given to the tenants! Really a favorite among Snoopy fans! There is also a small fun game in the room, and you can also exchange small gifts!
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Xiaolan
Deluxe Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
I have stayed here many times and it feels really great. It’s a pity that there are fewer items in the store this time, but it’s still fun.
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Liruiying
Baseball Classic Double Room
Stayed in Aug 2024
Family
4 review
4.0/5
Very Good
Posted on Aug 6, 2024
I like the whole facility. The children had a lot of fun. There are many restaurants. There are many facilities in two days and one night and I don’t have time to play. It should take three days and two nights because after checking out, you can only play in the snoopy building, so I suggest you allocate your time well.
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Huiyuan
Deluxe Family Quadruple Room
Stayed in Jul 2024
Family
3 review
4.0/5
Very Good
Posted on Jul 31, 2024
Everything is good, but the service attitude is highly recommended and could be better
There are many activities in the hotel, but the time can be extended a little longer. There are so many people during the summer vacation, and there will be no children if they can't be scheduled.
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Evelyn姿
Snoopy Theme Tent Triple Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 31, 2024
It’s a weekday during the summer vacation, but there aren’t many crowds, so you can enjoy it~
1. There are three swimming pools. Although it is a very formal swimming pool with no other facilities, the one for children has warm water, so you can feel safe playing in the water for a long time.
2. There are separate sauna-warming baths for men and women (but I didn’t have time to use them)
3. There are few amusement facilities in the spherical building, but there are hitting and throwing balls. It is still very fun to exchange tokens to play.
4. Fishing activities are… average (actually it’s very difficult to fish, the fish swim very fast)
5. Although the B1 summer activities are not comparable to Tom Bear, there are many game consoles and board games. The key point is that you can play unlimitedly (from entering to 9 o'clock, you can also go back to your room to rest)
6. Although I was scheduled to enter the room at 4 o'clock, I actually received a call at 2 o'clock to inform me that the room was open. It was very considerate.
7. There is a children's game room and golf on the third floor of the hotel area, which is also fun for children.
8. The room is very comfortable, the breakfast buffet is also very good, and you are sincere!
Overall, the room price is not affordable, but our family had a great time!
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Guest User
Luxury Tent Triple Room
Stayed in Jul 2024
Family
2 review
4.2/5
Very Good
Posted on Jul 24, 2024
Very suitable for family travel
It can be seen that the hotel hardware has been carefully planned.
Because it was a typhoon day, there were not many people
I haven’t encountered any bad service status from other netizens’ negative reviews.
The gentleman at the counter carefully explained the check-in instructions in detail.
A big sister at the swimming pool on the 3rd floor is very kind.
The child was injured. He helped bandage it and gave us an extra OK bandage as a spare.
The uncles at the basement playground were very enthusiastic and explained the rules to us.
The service staff in the Chinese restaurant are also very friendly.
It's a pity that some items that are not on the menu are not labeled first
When ordering, there were indeed negative comments from netizens.
Click this and say no, click that and say no
Take a five-star resort hotel as an example
The overall lack of friendly and customer-oriented software detailed planning is indeed lacking.
For example, unlike many resort hotels,
Free facilities such as swimming pool sauna cannot be used after check-out
Only self-funded playgrounds and public welfare halls of fame are allowed
Or there are no hair ties or shower caps provided in the girls’ sauna area.
When I arrived, I was not a little surprised.
Most of the service staff you encounter on the road will not take the initiative to greet you.
The most enthusiastic person I met was a white-haired gentleman who looked like a senior executive
Therefore, the statement in the comments that "service personnel need to be cultivated" should be true.
The grocery store lady was very funny. When I checked out, I asked if there were any vehicles.
He said: You have to pay first
🤣🤣🤣
I know I have to pay first, but you can respond in another way.
It's actually a pretty good hotel.
I hope the person in charge can work hard
Strengthen personnel education and training or software details
to change negative reviews
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Anonymous User
Deluxe Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 18, 2024
There are many facilities in the hotel and the children had a lot of fun
There is also a restaurant inside, you can have dinner directly in the hotel
After check-in, you can stay until check-out the next day
There is also a 711 nearby which is very convenient.
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Linhuiling Lin
Snoopy Theme Tent Triple Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
I like the space environment here very much, and my children also like it very much.
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YAWEN
Snoopy Theme Quadruple Room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on May 1, 2024
The breakfast was not very good. I stayed in a Snoopy-themed room. The room cost more than 10,000 yuan. I still hope to have a special meal~~ I read the article before and there were dolls, but this time I didn’t stay. It was changed to a coat that is difficult to wear~~~
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Chenyiru
Deluxe Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Carefully prepared baby products & Peter Rabbit bedding set~The temperature of the children's swimming pool is also great~Tweet push push push
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Jiaqi
Baseball Classic Quad Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The service staff is kind. When booking a room, I forgot to mention that I need a crib. When I checked in, the counter immediately processed it, which was very fast. I also gave away some free tokens that can be used in Snoopy Plaza.
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NaomiWangSun93
Deluxe Room
Stayed in Feb 2024
Family
3 review
4.5/5
Great
Posted on Feb 24, 2024
The hotel equipment is very new, bright and clean. There are also supplies for small children, special bath products and lotions, and beautiful gardening plants. There are many parent-child activities as soon as you check in. You can play there all day long, play with bubbles and feed the fish. Fish game room, parent-child golf, etc., the children are very happy inside and outside
The hotel has a rich breakfast, and there are many restaurants in the hotel where you can also have dinner, which is quite convenient.