EAST CUC BOBUR HOTEL

EAST CUC BOBUR HOTEL Reviews

EAST CUC BOBUR HOTEL

Bobur City Hotel, Tashkent, UzbekistanView Hotel Details
EAST CUC BOBUR HOTEL
EAST CUC BOBUR HOTELEAST CUC BOBUR HOTELEAST CUC BOBUR HOTEL
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EAST CUC BOBUR HOTEL Guest Reviews

4/5
Very Good
79 review
Verified reviews
Location4.0
Amenities3.8
Service4.0
Cleanliness4.0
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All reviews(79)
Positive reviews(70)
Reviews with photos/video(19)
Clean and tidy(22)
Great service(19)
Awesome stay(18)
Convenient location(10)
Great value for money(8)
Close to airport(8)
Negative reviews(9)
Guest User
Budget Queen Room
Stayed in Oct 2024
Travel with friends
2 review
3.7/5
Posted on Oct 28, 2024
Upon arrival at the hotel, I was happy to hear the familiar Mandarin in a new destination from the friendly manager/owner. After seeing my booking's printout, the manager mentioned that I had booked a wrong room, to be exact, a single room. I told him that my printout clearly stated a double room for two persons and with breakfast for two. His local worker went through the printout and confidently said I had booked a single room. Finally, it was my turn to explain to them in both Mandarin and English. I told them the amount of payment may look small(over RM170), which is almost equivalent to RMB280. Now, the manager must have woken up from his sleep that my friend and I were not mainland Chinese but Malaysians. Immediately, he said my booking was now correct. Soon after, he asked for another 110,000 Som/about RMB63 for local taxes, which I duly paid. The App, Trip.com, had never mentioned this amount when I did the booking. Perhaps Trip.com had overlooked this matter. This post is not to insinuate something negative about the hotel reception on the day of my check-in but to point out that don't judge a book by its cover, namely a smaller amount of a currency may be very deceptive if the reader jumps into conclusion that a Mandarin speaking guest is always from China.
Response from Property: Dear Thank you for sharing your experience with us. We’re pleased to hear you enjoyed the familiarity of Mandarin and found our staff friendly.We apologize for any misunderstanding regarding your booking. It appears there was some confusion initially, and we appreciate your patience in clarifying the situation. We are also sorry for any inconvenience caused by the additional local taxes, and we will communicate with Trip.com to ensure guests are better informed about any extra fees that may apply.Thank you for reminding us of the importance of clear communication and understanding. We strive to make all our guests feel welcome, regardless of nationality. Your feedback helps us improve, and we look forward to welcoming you back for a seamless stay in the future.Best regards,east cuc bobur hotel
Diana
Budget Room
Stayed in Sep 2024
Solo travelers
30 review
3.5/5
Posted on Sep 28, 2024
the room is very small. toilet and shower are shared, male and female. for this price it is very expensive. not a very good impression. waited for the morning to leave faster
Response from Property: Hello dear guests, each of our rooms has a separate bathroom, the so-called separate bathroom means that men and women can use the toilet. Please also note that each of our rooms in Ktrip has corresponding room parameters, such as area, windows, bathrooms, etc. Welcome to travel to Tashkent next time! I will introduce you to a hotel with separate bathrooms for men and women!
Darren611
Budget Room
Stayed in Jul 2024
Solo travelers
33 review
2.7/5
Posted on Jul 17, 2024
The hotel is just okay. It had a “hostel” vibe. It’s in a convenient location to reach the airport. I didn’t stay the night as I had a 2am flight but I spent the day here. The girl who checked me in was a bit strange and wasn’t able to tell me if there was pharmacy nearby. The shower didn’t heat up so had to have a cold shower before the airport. Also, there’s a rooster somewhere nearby which kept crowing.
Response from Property: The roosters were raised by a neighbor, and I once bought two of them and ate them. I didn't hear the rooster crow for several days, and then he raised it again, so I couldn't disturb its movement.
Guest User
Single Room
Stayed in Jun 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The room is very clean and tidy. The owner is very friendly and helpful! I recommend this place and I will stay here again in the future if I come back to Uzbekistan.
Response from Property: thank you for your support
dk94
Budget Room
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 29, 2024
it was nice place, thank you for everything. my big brother like it
Response from Property: thank you for your support。。。
Guest User
Basic Queen Room
Stayed in Oct 2024
Family
4 review
1.5/5
Posted on Oct 30, 2024
Horrible hotel, I do not recommend it to anyone. Rooms are rented out by the hour to representatives of the oldest profession, the rooms are dirty, there is a disgusting smell of a mixture of alcohol, fumes, cigarette smoke (although the room is for non-smokers and there is a corresponding sign) and sweat glands, which will never disappear, smelly towels, mold in the bathroom. For breakfast we were offered the remains of incomprehensible dishes, the assortment indicated in the photo in the hotel description does not correspond to reality, the dining room and kitchen are in terrible unsanitary conditions. The hotel corridors are dirty and the flooring is torn. Well, if you have chosen the niche of renting out ************ rooms by the hour and for the night, then the question arises: why rent out rooms through an aggregator and inflate your reviews. We arrived from Samarkand late in the evening tired, spent the night and left in the morning. I am attaching a photo.
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Liangdianliangpoint
Budget Queen Room
Stayed in Sep 2024
Travel with friends
32 review
3.2/5
Posted on Oct 3, 2024
Facilities: The room is spacious, the shower water is big but hot and cold, the toilet in the bathroom has no toilet seat, and the wifi is unstable. Hygiene: The hygiene is good when I checked in, but I stayed for two days and there was no cleaning on the second day. Environment: The location is good, within 3 kilometers of the scenic spot and the railway station. Service: Average. The Chinese breakfast in the restaurant is good, which is a highlight.
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Response from Property: Thank you for your review, we will listen carefully and make timely corrections.
Anonymous User
Basic Queen Room
Stayed in Aug 2024
Business travelers
153 review
4.2/5
Very Good
Posted on Aug 21, 2024
The room is clean and tidy, the store service staff is friendly, it is convenient to eat around, the air conditioning in the room is very good, the surrounding is quiet, and there is a convenience store opposite.
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Guest User
Budget Queen Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Affordable price, clean and hygienic, friendly young man, it's a Chinese hotel, many Chinese people stay here for a long time for business trips, the environment is good, and it's convenient to take a taxi. The lowest rate is still to stay here!
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_JWK_
Budget Queen Room
Stayed in Aug 2024
Travel with friends
55 review
4.2/5
Very Good
Posted on Aug 15, 2024
You can add the hotel's WeChat account before departure. Airport pick-up service is provided. Even though we arrived in the early morning, airport pick-up is still provided. In addition, the staff has a good attitude and is willing to answer questions.
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Sabrina
Standard Double Room
Stayed in Jul 2024
Business travelers
7 review
2.5/5
Posted on Aug 3, 2024
The economical price is not higher than expected, but the attitude of the staff does need to be improved. The English reception level is average, and the breakfast is the same every day. I can only say that if you don't have high requirements, you can consider it.
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Response from Property: Hello, this is a Chinese hotel, we mainly serve Chinese guests. If you want to communicate better in English, the front desk of Tashkent City Hilton Hotel will be happy to communicate with you!
Guest User
Business Queen Room
Stayed in Jul 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Chinese people don't cheat Chinese people. The owner and management of the hotel are all Chinese, and most of the guests are also Chinese. The front desk manager Fan is very nice. Seeing that I had a flight at night, he helped me check out late and drove me to the airport. Recommended to stay!
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Response from Property: Thanks for the good review.
HaibianxianrenV
Single Room
Stayed in Jul 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Aug 6, 2024
This is the second day I stayed at this hotel. As soon as I entered the door, I saw the hotel manager arguing with the locals and calling the police. It turned out that one of our compatriots was extorted dozens of dollars by the local driver, and the manager came forward to help him get justice. It is commendable that the hotel manager can deal with it himself. It is righteous. This hotel is really a home for Chinese people in the local area. Although the local staff at the front desk are not so fluent in English and Chinese, they can basically communicate. Besides, there are Chinese employees. Anyway, I got more help here than other local hotels. Facilities: sufficient Hygiene: OK Environment: The city center is only a few kilometers away from the airport, and it can be reached by bus. Of course, the hotel also has a considerate airport pick-up service. But the domestic new energy vehicle picks you up at the airport. Service: Chinese and foreign employees are very friendly.
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Response from Property: Thank you. In the end, the police took me in and asked me to write a statement for 2 hours, saying that I had offended him. I called the police for this matter.
Huoxingshangdesha
Budget Queen Room
Stayed in Jul 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Very satisfied. The boss was so kind. He not only picked up and dropped off the hotel, helped with phone card application and money exchange, but also upgraded the room. Nice The room is very nice and clean, the location is very good, the price is good, it is worth recommending!
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Guest User
Budget Queen Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 30, 2024
The environment is very good, clean and tidy, and the transportation is convenient. It is in the city center.
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Response from Property: Thanks for the review, congratulations on getting rich