Khedi Hotel by Ginza Project Reviews

Response from Property: Dear Guest,Thank you so much for your glowing review!We’re thrilled to hear that you had such a wonderful experience with our team and appreciated the Georgian hospitality. It’s fantastic to know that you enjoyed the unique design of your room and found our amenities and products to your liking.We’re also pleased you liked our location and restaurant. Your recommendation to try our lunch and dinner options is much appreciated. Thank you for your kind words and for mentioning Khedi by name.We look forward to welcoming you back and ensuring another memorable stay!Best regards,Khedi Hotel team

Response from Property: Dear Zainab,Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay and found the room beautiful, the staff helpful, and the location convenient. Your recommendation means a lot to us. We hope to have the pleasure of welcoming you back soon!Best regards,Khedi Hotel team

Response from Property: Dear Quentin77,Thank you for sharing your feedback with us following your recent stay at Khedi Hotel. We truly appreciate your valuable insights.We're delighted to hear that you found our hotel to be new and well-designed, with comfortable rooms and friendly staff at the reception. Your kind words about our central areas and rooms are greatly appreciated, as we take pride in providing a pleasant environment for our guests.Regarding our location, while we understand that you found the area to be a bit quiet, we'd like to clarify that Khedi Hotel is actually situated in the heart of the old town. We're glad to hear that you found the walk to the old town manageable and that you were able to take advantage of the free parking around the hotel. Indeed, we are fortunate to offer such convenience to our guests.Thank you for highlighting the good price-to-quality ratio you experienced during your stay. It's always our goal to provide excellent value for our guests.We appreciate your feedback and hope to have the opportunity to welcome you back to Khedi Hotel in the future. Should you have any further comments or requests, please don't hesitate to reach out to us.Warm regards,Giorgi TchkaduaReservations Manager

Response from Property: Dear Qing,Thank you so much for your glowing review!It’s fantastic to know that you enjoyed the unique design of your room and found our amenities and products to your liking. We’re also pleased you liked our location. We look forward to welcoming you back and ensuring another memorable stay! Best regards,Khedi Hotel Team

Response from Property: Dear Ja,Thank you very much for taking the time to share your wonderful experience at Khedi Hotel by Ginza Project. We are thrilled to hear that your last-minute decision to stay with us turned out to be such a positive one.It's delightful to learn that you found our hotel to be nice and cozy, with complete and good amenities, and a variety of options in the mini-bar. We take great pride in providing a comfortable and welcoming environment for our guests.We are especially pleased to hear that you found our staff to be accommodating and helpful, and that Nikolai from Reception went above and beyond to assist you during your stay. Ensuring the well-being and satisfaction of our guests is always our top priority, and it's heartening to know that we were able to make a difference for you and your husband during a challenging time.We're also glad you enjoyed the top-notch breakfast at Khedi Restaurant and the beautiful view of the city. Your kind words about our restaurant ambiance and breakfast options mean a lot to us.Thank you for choosing Khedi Hotel for your stay in Georgia, and for considering returning with your whole family next winter. We would be absolutely delighted to welcome you all back and to provide you with another memorable experience.Warm regards,Giorgi TchkaduaReservations Manager

Response from Property: Dear Guest,Thank you so much for your review! We’re thrilled to hear that you enjoyed your stay with us. It’s great to know that our friendly and attentive staff, made a positive impression on you. Your kind words are truly appreciated.We would love to welcome you back to our hotel in the future!Best regards,Khedi Hotel Team

Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We appreciate your comments regarding the traffic congestion and understand that it might impact business travel. We’re glad to hear you found the hotel clean and spacious, and that you appreciated the log-style decor.We’re sorry to hear that the breakfast options and waiting time did not meet your expectations. Your feedback is important to us, and we will work on improving our breakfast service to enhance our guests' experience.Thank you again for your insights. We hope to have the opportunity to better serve you in the future.Best regards,Khedi Hotel team

Response from Property: Dear Mr. Travels,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your stay at Khedi Hotel was so satisfying. Providing a warm welcome and ensuring our guests feel taken care of from the moment they arrive is always our priority. It's fantastic to know that you enjoyed the welcome drink and appreciated the seamless luggage service to your room.We take great pride in maintaining the quality of our rooms and ensuring they exceed our guests' expectations. Your kind words motivate us to continue delivering exceptional service and maintaining the high standards that we're known for.We hope to have the pleasure of welcoming you back to Khedi Hotel in the future for another enjoyable stay.Warm regards,Giorgi Tchkadua

Response from Property: Dear Sergey,Thank you for your continued feedback and for your kind words about the value we offer. We’re pleased to hear that you generally have a great experience with us. However, we apologize for the recent changes to our breakfast menu and any inconvenience you experienced with availability. We’re taking your comments seriously and will work on improving our breakfast service to ensure that popular items are available throughout the morning.Thank you for bringing this to our attention, and we look forward to providing you with an even better experience on your next visit.Best regards,Khedi Hotel team

Response from Property: Dear Artiom,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us. It’s great to know that our friendly and attentive staff, including our Russian-speaking team members, made a positive impression on you. We’re also pleased that you found your room clean, cozy, and beautifully decorated.We’re delighted that you enjoyed the breakfasts at our restaurant and had a great experience at the sushi bar as well. Your kind words are truly appreciated.We would love to welcome you back to our hotel in the future!Best regards,Khedi Hotel team

Response from Property: Dear Guest,Thank you for sharing your feedback. We apologize for the initial mix-up with your room assignment and appreciate your patience as we resolved the issue. We're glad to hear that Elene provided excellent service and made your experience more enjoyable. Your understanding and the assistance helped us address the situation, and we’re grateful for your flexibility.We hope to have the opportunity to provide you with a flawless stay on your next visit.Best regards,Khedi Hotel team

Response from Property: Dear Guest,Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the air conditioner leak and for not addressing the issue promptly. This is certainly not the standard we strive for.We will investigate this matter immediately and ensure that necessary repairs are made to prevent such issues in the future. Your feedback is invaluable in helping us improve our service.We hope to have the opportunity to provide you with a much better experience on your next visit.Best regards,Khedi hotel team

Response from Property: Dear Anonymous User,Thank you for taking the time to leave such a positive review of your recent stay at Khedi Hotel. We truly appreciate your feedback.We're delighted to hear that you found our location convenient, with easy access to transportation, including the Airport Bus Route 337. It's great to know that our proximity to nearby attractions was convenient for you as well, making exploring the area hassle-free.Your kind words about the cleanliness and comfort of our hotel facilities are truly appreciated. We strive to maintain high standards of cleanliness and provide a comfortable environment for all our guests, and it's rewarding to hear that we succeeded in doing so during your stay.Thank you once again for choosing to stay with us at Khedi Hotel. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm regards,Giorgi TchkaduaReservations Manager