Best Hotels near Bodega El Lomo, Tegueste

We had high hopes for our stay at the Silken Atlantida Santa Cruz based on the reviews however we was left very disappointed. The pro’s is that the hotel is in a good location, a quick 5 minute walk from the bus station and there is good shopping around and nice eateries. The bed was comfortable. Breakfast was really good with a great buffet selection. The con’s - overall this hotel is poor value for money the rooms are average size for a city centre, we paid extra for the ‘executive’ lounge. We have been lucky enough to have experienced executive lounges in many hotels around the world and this executive lounge is the worst! It’s just on tap coffee ( you have to take your own cups that are supplied in your room) with fruit ( well just apples) and ‘pastries’ (pre packaged tiny single muffins and single pre packed biscuits ) there isn’t even any fresh milk. In a usual executive lounge you are proved with unlimited snacks and soft drinks through out the day with unlimited canapés and alcoholic drinks early evening for an allotted time slot. You really need to rename what you are offering as it is definitely not an executive lounge. The air conditioning in the room was non existent, the room was uncomfortably warm despite having the air conditioner on ‘full’, the lobby areas around the hotel was colder than our room. The room really lacked any little extras, there wasn’t even any glasses in the room just paper cups never mind any complimentary water, tissues, or extra pillows again in the booking we was told we had a pillow menu?!?! In the bathroom there was no light over the shower and the wall made it difficult to get in and out of the shower. The shower gel was to the end of the bath away from the taps I assume to make it easier for house keeping to refill but there was no non slip *****s so anyone with a disability or who is unstable on their feet could be liable to slip. Seriously I’d give this hotel 3 stars at best mainly for the location but it certainly isn’t a 4 start and in my opinion it really wasn’t worth the €113 we paid.

I have to admit that when I arrived at Santa Cruz I thought I'd made a terrible mistake in booking this holiday. The City itself is very industrial on the outskirts and is not a traditional holiday resort type destination. After exploring the city the next day I was relieved that there are some lovely bars restaurants and open spaces in the city well within walking distance of the hotel. It is a totally Spanish resort, there is not a lot for kids to do and most people do not speak English. The restaurant s are mainly Tapas and generally close at around midnight. There are no tourist type shops at all. I traveled with my family 2 kids aged 12 and 14. We had a good time but it was tricky at times because you have to make an effort. Having said that it was a good holiday the city has amazing shops and the outdoor lido is well worth a visit. The beach is also lovely but again no shops nearby. There was no where to even buy floats or beach stuff. The hotel is first class in terms of service, facilities and location. My wife and I would return but for a shorter stay and if I could make one change to our stay we should have hired a car. To visit the South.

The hotel is very clean. The staff is very friendly and helpful. They do serve delicious meals, loved the servings of their breakfast, and being a coffee drinker, they have the most delicious one there. The location in the Center of the city, the beach is 30 minutes with the public transport 5 minutes walk from the hotel. By car it’s 10-15 minutes. A perfect spot to go for evening walks. The area feels very safe in the evening, the city Center is very lively even during the week days. The area is Perfect for people travelling alone and couples or even families.

The hotel is in a very good location, has very fast WiFi. Rooms are cleaned daily. Cleaning staff really needs solid re-training. Every time I left the room, I closed the window so that no one could jump into the room while I was gone and steal valuable things there, such as a laptop, camera, tablet, etc. However, when I returned, I found that the window was wide open. My room was on the ground floor, so anyone could jump in and rob my room at any time (It wouldn't take longer than 1 minute). The window led to the courtyard where there were no cctv cameras. Despite complaining to the hotel manager for 5 days in a row, nothing changed. Even when I put a sign on the window asking the cleaners to close the window after cleaning, they simply ripped it off and left the window open again. This put me under a lot of stress because for several days of my stay I was constantly wondering whether my things were still in the hotel while I was away from the hotel... this is unacceptable!!! besides, two times my towels were taken away and I never got clean ones, I had to go to the reception and ask for clean towels... with all due respect but your cleaning staff really needs solid re-training

Unfortunately we got a room inside the hotel with just a window to a ventilation shaft. Resulting in permanent noise from top roof bar through this chimney even we've been two floors below. Sleeping only possible after 2am. We informed the reception but no action was taken. Breakfast is good but a hotel should guarantee a good sleep first.

The apartment was pretty good and had the basics like a small kitchen, washing machine, etc. It could definitely use some renovation, but overall everything was fine. I was on the 8th floor and the view from the balcony was really nice. There is also a rooftop terrace which is great. Location is good, you can easily walk to the farmer’s market and city centre, and there is also a bus stop in front of the building.

The hotel is attractive and well positioned, close to the town centre but away from the busy streets. Our room was quiet and comfortable and overlooked the gardens and pool. Service was always friendly and efficient. We had chosen half board. The restaurant was excellent, with a very good selection for breakfast and delicious dinners from a broad menu. Unhesitatingly recommended.