Eden Beach Khaolak Resort and Spa A Lopesan Collection Hotel

Eden Beach Khaolak Resort and Spa A Lopesan Collection Hotel Reviews

Eden Beach Khaolak Resort and Spa A Lopesan Collection Hotel

12/12 Lam, Lam Kaen, Phang Nga Province, 82210, ThailandView Hotel Details
Eden Beach Khaolak Resort and Spa A Lopesan Collection Hotel
Eden Beach Khaolak Resort and Spa A Lopesan Collection HotelEden Beach Khaolak Resort and Spa A Lopesan Collection HotelEden Beach Khaolak Resort and Spa A Lopesan Collection Hotel
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Eden Beach Khaolak Resort and Spa A Lopesan Collection Hotel Guest Reviews

4.4/5
Very Good
155 review
Verified reviews
Location4.5
Amenities4.4
Service4.3
Cleanliness4.4
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All reviews(155)
Positive reviews(143)
Reviews with photos/video(81)
Classy environment(35)
Great swimming pool(22)
Delicious breakfast(22)
Loved the beach(20)
Great value for money(17)
Convenient location(15)
Strange smell in room(10)
Great location(10)
Negative reviews(12)
Trip 2gether
Superior Room
Stayed in Jul 2024
Couples
23 review
4.2/5
Very Good
Posted on Aug 31, 2024
Nice stay at this beachfront hotel. The gym and pool were perfect. However, the room seemed like it hadn’t been used in a while—felt a bit old, with dirty glassware and some hair in the toilet. I recommend housekeeping thoroughly inspect rooms before guests check in. The pool bar was nice, but the music didn’t quite match the vibe.
6/10
Response from Property: Dear Value Guest,Thank you for your detailed feedback. We're glad you enjoyed the beachfront location, gym, and pool! However, we're truly sorry to hear about the issues you encountered in your room. This is not up to our usual standards, and we will make sure our housekeeping team takes extra care to thoroughly inspect rooms before check-in. We also appreciate your comments about the pool bar music and will look into adjusting it to create a better atmosphere. We hope to have the chance to welcome you back for an improved experience.Best regards,The management
Guest User
Superior Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Very good location, nice place to stay for vacation. Staff are helpful and friendly.
Response from Property: Dear Value Guest,Thank you for your kind review! We're thrilled to hear that you enjoyed our location and found it a nice place for your vacation. It's wonderful to know that our staff were helpful and friendly. We look forward to welcoming you back on your next visit!Best regards,The management
Segar
Superior Room
Stayed in Jul 2024
Couples
1 review
4.5/5
Great
Posted on Jul 26, 2024
Beautiful rooms in a nicely secluded resort. Staff are very attentive and always look to please. I even received a free room upgrade without asking when my room was not ready at check-in. Excellent service.
Response from Property: Dear Value Guest,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay and appreciated our beautiful rooms and attentive staff. It was our pleasure to upgrade your room, and we're glad it added to your experience. We look forward to welcoming you back for another excellent stay!Best regards,The management
Anonymous User
Superior Room
Stayed in Jun 2023
Couples
25 review
5.0/5
Outstanding
Posted on Jul 18, 2023
This is the best hotel. We love everything here!
6/10
Response from Property: Dear value guest,We are highly appreciate for your stay with us and write this review with nice photo.Our team are looking forward to welcome you at our resort for your next holiday.Best regards,The management
travelling frog
Tropical Garden Room
Stayed in Mar 2023
Travel with friends
3 review
4.2/5
Very Good
Posted on Mar 9, 2023
Nice resort, with beautiful beach view and comfortable decoration style. Good restaurant with welcoming staff. Unsatisfied with the receptionist, a middle aged woman, seems cold and unfriendly.
Response from Property: Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our resort style, beach and amenities as well as our services and food offerings.For your commended our receptionist, we would say sorry that made you are unsatisfied, we have been instruct and keep training for all our service staff to be more standard.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management team
Guest User
Tropical Garden Room With Pool View
Stayed in Mar 2023
Solo travelers
3 review
4.7/5
Amazing
Posted on Mar 23, 2023
First time to Khao Lak. Only 1 hour car from Phuket Airport. The hotel has private beach, spa & massage , cafe, restaurant and bar. Nice and big public pool (some suite come with private pool). This place not crowded as in Phuket city . Suit for Solo, Family and with buddies . Hotel staff are very friendly and warm to be here. Especially thanks to staff named Kig & Praew ! 👍🏻
Response from Property: Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our resort services staff and food offerings and breakfast.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management team
Mao Mao Fer
Stayed in Aug 2022
Couples
16 review
4.5/5
Great
Posted on Aug 22, 2022
Very nice and insta worthy. Lots of stairs too climb every where u go.
Response from Property: Thank you for your stay with us and review our resort during stay.We look forward to welcome you again in the future.With best regards,The management
Guest User
Deluxe Room
Stayed in Apr 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 2, 2023
Beyond my expectations! View is excellent.
Response from Property: Dear Value guest,Thank you for your stay with us and this reviewWe looking forward to welcomed you again on the next trip.Best regards The management
Guest User
Tropical Garden Room With Pool View
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 25, 2024
nice place
Response from Property: Thank you for your stay with us and this review.We are looking forward to welcome you again in the future.Best regards,The management
Tripme
Superior Room
Stayed in Jan 2022
Couples
6 review
5.0/5
Outstanding
Posted on Jan 23, 2022
Beautiful and brand new resort. Loved surroundings near a nice and quiet beach. Would definitely go back again.
6/7
Response from Property: Thank you very much for your stay with us.We wish to welcome you at our resort again.Best regards,The management
Impetchy
Grand Deluxe Lagoon Pool View
Stayed in Mar 2023
Travel with friends
1 review
4.5/5
Great
Posted on May 14, 2023
Its was very relax when i stay here.
Response from Property: Dear value guest,Thank you for your stay with us and write review. We look forward to welcome you again on your next holiday Best regards,The management
Guest User
Deluxe Room
Stayed in May 2022
Travel with friends
12 review
2.0/5
Posted on May 29, 2022
Poor service unprofessional staff ,They talk about other people while working both the reception staff and the driver. Breakfast is less .The staff at the egg station didn't get the order in time and showed a bad expression, shout at the customer that “ you have to wait! “ in Thai
Response from Property: First of all would like to thank you for your stay at Eden Khaolak, and sorry of our service made you were unhappy during stay. we are on improvement of our service and wish to welcome you at our resort again.Best regards,The management
Narong
Superior Room
Stayed in Apr 2022
Couples
1 review
3.7/5
Posted on Apr 19, 2022
Beautiful hotel with good location. Breakfast is good but less variety choices compare to the other hotel near by. Recommend to replace new towels for customer stay longer than one night everyday.
Response from Property: Thank you very much for your stay with us, and write this commended, we will improve our service as per your advised.We wish to welcome you at our resort again.Best regards,The management
Nuanphan
Superior Room
Stayed in Dec 2022
Couples
2 review
4.2/5
Very Good
Posted on Dec 22, 2022
Nice location
Response from Property: Dear Sir/Madam,Thank you for your stay with us and this review.Look forward to welcome you again in the futureBest regards,The Management
Guest User
Superior Room
Stayed in Oct 2021
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 14, 2021
Good Good Good Good Good
Response from Property: Thank you very much for your stay with us.Look forward to welcome you againBest regards,The management