Best Hotels near The Players Theatre, Thame

After visiting quite a few spa hotels for one night spa breaks I can honestly say this way by far the worst. To start- the 'spa'- the pool was freezing, as were the showers. The hot tub was out of order (and seems to be a common thing here looking at past reviews). Everybody we spoke to in the pool was shocked at the water temperature and lack of facilities, a spa should be relaxing not make you feel as though you need to do laps just to stay warm. As a result everyone was trying to use the sauna at once and so it was overcrowded in there. The restaurant- It's more like a conference room that the staff have carried some tables into for the evening, nothing about the room we sat in said restaurant. During our evening meal they brought out bread to the table and upon asking whether I could eat it if I can't have milk they said no and offered me a piece of dry toast instead. Breakfast was also poor. 'Bar/Lounge'- There is no bar here, unless you class the room full of men jumping up and down shouting at football on the tv, and glasses piled high on tables whilst staff stood around. Not exactly the 'spa' feel we expected. It was loud, dirty and overcrowded. Room- The room was clean and basic. All seemed fine until we went to bed, at around 1am the TV switched itself on, very loud and we had to search for the remote. This happened multiple times throughout the night and so by the morning we were absolutely exhausted. I mentioned this to reception and was told there is no fault with the TV. (They weren't the ones dealing with it in the middle of the night!) I raised my complaint to reception, I asked for a manager and was given a head cleaner instead. There was very little acknowledgement of any of my points, the emails following my departure were very defensive rather than just accepting that this is not at all what you expect from a spa. I do not therefore believe it should be advertised as such. I was eventually given a £17 refund along with another email disputing my claims. Terrible place, I will steer clear and advise others to do the same.

The hotel is very good, very comfortable, no problem. But the hotel is located in the suburbs of Oxford and is not suitable for tourists without cars, because of the inconvenience of public transportation, it is suitable for friends who travel themselves. Trip.com introduced that there is an airport shuttle is an error message. The hotel takes a taxi to Oxford Airport for about £80 and to Oxford City for £40.

The breakfast was very good, the hotel's homemade oat croissant soft aromatherapy, full of praise. The accommodation environment is very quiet, I like this one very much!

For the circa £48 I paid the hotel was more than a good enough place for me to get my head down brilliant location straight off the motorway, staff were very friendly and probably the easiest and fastest check in I have done. The room I stayed in I would assume is due a refresh as it was all slightly dated or very similar to a dated travel lodge. Everything was there that I needed. I would happily stay there again as the location was perfect for me

Nous avons dîné et passe une nuit au manoir. Chaleureux accueil depuis le voiturier (Peter) à la réception, une superbe suite, très confortable, spacieuse, dotée d’une jolie petite terrasse au calme, avec de nombreuses charmantes attentions de la part de l’établissement (un délicieux cake au citron mamma mia !!! des fruits, du champagne, une jolie carte, etc) Le dîner : les mises en bouche et entrées étaient absolument divines et sublimes, de vrais bijoux !! nous avons été un peu moins impressionnés je dois dire sur les plats qui nous ont sembles plus simples et moins travaillés (agneau et turbot) Desserts fabuleux en revanche ! Les sommeliers ont pris soin de nous. Nous n’avons pas aimé du tout un des vins prévus dans l’accord mets et vins et l’un des sommeliers a sélectionné une autre bouteille, rare et inattendue, pour nous satisfaire. C’était aussi gentil que généreux de sa part et cela a totalement et instantanément effacé notre déception première ! Le service en salle est très pro, mais assez peu chaleureux, c’est dommage, car le personnel n’engage absolument pas avec les clients. Du coup cela manque un peu d’âme. Il en va de même au petit déjeuner (délicieux d’ailleurs) : service pro mais sans touche personnelle. Nous avons visité la cave à vin, expérience sympathique hélas trop brève. La visite guidée des jardins était fabuleuse! A ne pas manquer ! Beaucoup d’anecdotes partagées par une guide souriante et passionnée ! Le seul vrai bémol est que lorsque l’on envoie un mail il faut relancer : sur 2 sujets différents j’ai du relancer 2 fois, et même appeler l’établissement faute de réponse. On peut tout de même s’attendre à mieux. Je suis certaine que cela sera corrigé à la lecture de cette revue ! Nous retournerons sans aucun doute passer un week-end au Manoir car malgré les légers bémols indiqués dans cette revue, nous avons passé un excellent moment, dans un cadre superbe, avec un personnel serviable et attentif, et de nombreux petits cadeaux très appréciés.