GGuest UserThis time I came to Tianshui with my boyfriend and booked a hotel online, called Meihao Lizhi Hotel Tianshui South Station Shengda Plaza Branch. I felt very good after staying there, so I wrote a good review. First of all, the hotel is in a very good location, very close to Tianshui Railway Station and Tianshui High-speed Railway Station, and it only takes about 10 minutes to get there by taxi. There are also shopping malls and special snack streets around the hotel. Secondly, the hotel's facilities and equipment are very high-end, the rooms are spacious and bright, and the large floor-to-ceiling windows give people a very comfortable feeling. The facilities in the room are also very complete, and all kinds of drinks are provided free of charge. The bed is very comfortable, allowing people to have a good night's sleep. In addition, the hotel's service is also very thoughtful, and the front desk staff is warm and hospitable, and they do their best to provide services for guests. My boyfriend and I went out to go to Tianshui Ancient City for a walk. When we took the elevator to the first floor and passed the front desk, my boyfriend casually asked why the bath water in our room was not hot and the water temperature could not go up. The front desk lady asked which room we were in, and just as she was about to answer us, the front desk phone rang. My boyfriend and I left because we were in a hurry, and we were ready to come back and ask again. On the way to the South Station in a taxi, the lady at the front desk called and patiently explained to us that because our room is far from the water supply pipe, we need to let the water run for a while to clean the cold water in the water pipe before the hot water comes out. I said that there are no valuables in my room and they are allowed to go in. Can I trouble her to go up and try how long the water will run before the hot water comes out, so that I don’t need to wait blindly when I come back at night. The lady at the front desk readily agreed to my request. Not long after, she called and told me in detail: first run the water in the sink for five to six minutes, and the water temperature will go up, then go over and turn on the shower, and you can take a shower after two minutes of water temperature. Her reply was beyond my expectation. I didn’t expect her to answer so carefully. She must have listened to my needs very carefully, and she didn’t perfunctorily answer me. She solved my needs very seriously and responsibly. I was already very satisfied with her service attitude, but my boyfriend casually said on the phone that this room is far from the water supply pipe. After hearing this, the front desk lady thought we minded a little, so she said to us: We must be very late and tired when we return to the hotel after visiting Tianshui Ancient City. In order for us to wash up and rest early, there is a starry sky room close to the water supply pipe on the same floor of the hotel, which can be upgraded for free. If we don't mind, she can move the luggage for us in advance. We are happy to agree to her suggestion! Not only did she solve the problem of slow hot water for us, but she also let us enjoy the upgrade service for free. The attentive and meticulous service attitude of this front desk lady made us feel warm. In short, this hotel is a very recommended hotel to stay in, which brought us a very good experience in our Tianshui trip. I will stay in this hotel again when I come to Tianshui again in the future!
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