Europa 1917

Historic hotel with characterful rooms and gorgeous traditional reception area BUT that was where it ended. The service and cleaning were poor, there was trash left on my balcony from a previous guest and all the corridors and common areas looked dusty and in need of a good vacuum. The pool area was filthy, the sun loungers were stained and patio tables and chairs dirty and unwashed. It did not look inviting and the pool seemed chained the entire time we were there (apparently there is a life guide sometime during the day when we were out sightseeing but in the afternoons when we returned it was always closed up; however since it looked so dirty we would not have swum anyway). Most of the hotel is closed (spa, sauna, 5th floor terrace, evening restaurant and pool bar - all closed with no mention of this on the website). It is definitely not a five star hotel and was a massive rip-off in terms of price. I would give it three stars for the charming old style rooms and fairly decent breakfast buffet if you can turn a blind eye and ignore all the other areas which are a bit gross and if they lower their exorbitant prices. If you decide to ignore the bad reviews like we did, and book there anyway, be warned to lower your expectations.

Very nice character. Unique property . Very friendly and helpful staff.

This delightful property was conveniently located within easy walking distance of the boardwalk/promenade in Tiberias, making food and shopping easy. The elevators arrive with a 'ding' like a doorbell, which is annoying throughout the night. The staff was gracious and helpful and the front desk is staffed 24/7. We were disappointed in the pool - it was lovely and we were looking forward to using it. However, when asked what the hours were, we were told that it was not open because it was too cold (it was 91 degrees the following day). We were surprised when two days later children were in the pool. We had a beautiful room with a gorgeous balcony. The thermostat worked well and the breakfast was generous. Our final night, however, the room was completely filled with cigarette smoke (we were trying to breath through the bed covers it was so intense). When we reported this, we were told, "This is Israel." So - just a heads up - if one is sensitive to smoke, be aware that you may be overwhelmed. Parking is across the street from the hotel. It is easy to find a space in the evening, but can be difficult during the day. Had we not reached out directly to the hotel in advance to ask where to park, we would have been confused since it is not on the property proper. We were traveling around the country and, based on lack of parking at other hotels, we were very thankful for this convenience. We highly recommend this hotel, with the caveat about the smoking.

This is an older hotel but beautifully taken care of. Our room was clean and comfortable. The staff were accommodating and friendly. Breakfast was included, amazing and delicious. If I go back I will book another room here for sure.

Touring in Israel we were looking for a hotel in Tiberias, always hard to find a nice one there. This hotel is nice old style which fits perfectly with the atmosphere of the place. Staff is kind and delivering great service, breakfast is great.