Hotels Near Kristal Center in Tirana

Lovely hotel in Central position. It has a spa and pool. Also a great roof terrace restaurant and bar. Very clean. Rooms are soundproof. Breakfast very good with a wide variety of tasty fresh food. Lovely sitting areas in hotel. It deserves 5 star. Staff are very helpful and have been well trained.

I needed to get a hotel in Tirana at very short notice due to unforeseen circumstances. I walked into the Plaza without a prior reservation. The front desk person, Sara, was extremely helpful. When she heard of the reason for our stay, she went above and beyond to make our stay as pleasant as possible. The hotel itself is quite great, the best in Albania by far. Large rooms, stylish architecture and design, with all the amenities you need. Very helpful staff. The location is also great, right next to the main city square, and next door to a shopping center and a pedestrian area full of restaurants and cafes. The hotel has also free parking in the basement so you can reach your car without stepping outside if you don't want to use the valet service. A week later, I returned to Tirana for a second stay and I didn't even bother to consider other hotels, went straight to the Plaza. Sara happened to be working again at the front desk and yet again she made sure to welcome us and make our stay enjoyable. The Plaza is not the cheapest hotel and could be seen as pricy by Albanian standards. But in terms of value, it's an extremely good deal. And you get the level of service you would expect from a 5* hotel. A lot of hotels in Albania have the right amenities but not the polished service or the seamless experience that you find at the Plaza.

A very modern hotel. The staff was exceptionally friendly, always at the guest's disposal. Highlight the location close to the center of Tirana and the incredibly comfortable beds. Totally recommended if you want to visit Tirana at a great price.

Great breakfast! I love it! And first wifi. I want to stay again.

Excellent structure, located in a very strategic and smart area. You sleep very well, perhaps the rooms could have an extra cabinet or table, but the soft choice isn't bad. Very technological and beautiful bathroom, the large shower was also very appreciated, finally a place where you can really adjust the air conditioning in an ergonomic and effective way. Very helpful staff, perhaps only the breakfast could be improved: it is held on the roof and on a scenographic level it is captivating, too bad it is not rich and that coffee at a surcharge of one euro is very out of place. The parking under the hotel is excellent, considering that there are continuous fines on the outside

Great hotel. Highly recommended in every respect. Not directly in the center, but conveniently located near the bus station. Completely new building with top-notch furnishings. Comfortable standard room. Optimal sleeping comfort in the wide double bed. High-quality bedding. Rooftop pool on the 8th floor. Gym. No spa center, though. Great breakfast. There were freshly prepared extra meals for our toddler. The staff were extremely accommodating. It couldn't be better...!!!

As requested by receptionists I post the review- unfortunately it cannot be positive. We arrived on Thursday afternoon (SEP 8 2022). First of all we were disappointed by impolite service in the restaurant that we used twice- for the lunch and for the dinner. During the lunch we were served by the waitress (black pony-tailed hair) who was impolite, impatient and angry. She was confusing the price of house wine several times- once she was saying the price of 800 LEK, shortly after the price increased to 8000 LEK, then 800 LEK again and suddenly she showed her disapproval that we dare to ask of the price of house wine as ”it is so cheap as 80 EUR”. Maybe 80 EUR for the house wine is cheap for the well-paid waitress but we do not consider it to be adequate price. During the evening we were lucky not to be served by Her. Restaurant manager came, took the order and professionally delivered pastas and drinks we ordered. Then nightmare started again as angry, stressed and tired (the same) waitress came and stated that ”she does not know if / and what kind of/dessert is left and we can go to the other bar and ask them”. Seriously? You have desserts in the menu and when I ordered panna cotta and tiramisu I must go to different place to ask it it is still available? This is not a treatment I would expect in a cheap meat shop, not in an aspiring 4 star hotel. This situation forced me to write the review. Hotel itself is pathetic with urgent need of maintanence- in our room nr 101 shower hand holder was falling apart whenever I was trying to move it, fridge did not produce any cold, water did not drain from the bidet and shower gel was so small that was not enogh to take even one shower, for one person. Plenty of insects in the outside pool, water needs impovement too. There is plenty cheaper hotels literally a few steps away where price- quality ratio will be much more honest. And perhaps their staff will not treat the guests as intruders who dare to ask for the price of ”house wine that is that cheap as 80 EUR”. Atmosphere in Best Western Ark at Rinas Airport is dense and the staff treats the guests condescendingly. There are jumping around the people who come for a dinner well-dressed (pretending to be much posh than they really are) serving them free shots whereas ignoring the people who come in casual clothes and telling to go for the desserts elsewhere. It is really strange that from all the guests ordering from the same menu only some get special treatment, even free shots and the others are not even served properly. The staff should definitely improve English. For us Best Western proved again that they are below standards or their much better competitors.