Best Hotels near T99ONN, Tirana

At the reception as said in all reviews you have to leave 100 euros of capra and 8 euros per person per day for taxes ...e even if I said and showed that on the booking site there was written 1.70 per person he doesn't care!! So it would be the case that the site itself updates because it is a joke!!! I had to add EUR 32 to my booking so there was not all this convenience! The hotel is well and clean, but the rooms are small coats and broken boxes are not just 4 stars!! There is no very low breakfast includes neither coffee nor tea nor cappuccino but only cold milk and ace juice! Dinner if you have a full pension is not even included water, no food you can choose or that or that the card menu is not included in the full pension . absurd!!! Then at the end you don't eat badly, but it's really little to stay with hunger!! I never seen such a thing!!! Thanks to your dreams!!

I have visited many countries, and in hotels of all kinds, and at some point I have had to ask for ”late checkout” or what is the same ”late checkout” because my flight back home leaves very late that day. In this case I paid almost €600 for practically 2 nights, it was 3 nights, but the first night I arrived at the airport at 2 in the morning, that is, practically 2 nights, when in Albania hotels are very cheap, but I preferred to grab a Known chain just in case, AND WHEN I ASKED FOR A LATE CHECKOUT OF 2h because my flight left at 18:50 in the afternoon, THEY TOLD ME NOOOO, when the hotel was newly opened and was practically empty!!!!!!!! I THINK IT WAS VERY VERY BAD, I HAD TO BE WALKING AROUND TIRANA AND EAT SUPER LATE, TO BE ABLE TO MAKE TIME UNTIL 4:00 PM when I went to the airport. I THINK I RECOMMEND THE HOTEL? NO!!!!, I THINK OF GOING BACK??? NO!!!!, not only because of this, but because it is far from the center, the hotel's Terra restaurant is very expensive, and look, almost nothing surprises me, but the difference in prices compared to the rest of the city surprised me very much. We ordered some mini Iberian pork chops and an Angus rib and 2 waters to eat, and they charged us €135, when in the ERA restaurant, which is 50 meters from the hotel, TripAdvisor recommends it, and it cost us an exquisite risotto, and 2 Angus T-bone steaks of 1,200 grams with a garnish of mushrooms and vegetables, plus bread, plus 2 waters, plus a Pepsi max, EYE €53, crazy!!!! And everything was very good, so the prices of the hotel are not justified. Is the hotel nice? Yes!!!, is it comfortable??? Yes!!!, it is practically new, it was opened recently, but that does not give the right to be charged 5 times more for eating in its facilities, it is 1 and a half km or more from Skanderbeg square and everything there is What to visit in the capital of Albania. Thank you.

Apart from some problems with the reception, the hotel was good

I had booked a single room for 2 nights with last minute.com. When I arrived they could not find it. Ok, not the hotel fault if the provider did not send it. But the receptionist was very rude. She kept saying ”you have to pay or you cannot have the room”. I tried to explain that I had already paid and we should try to solve the issue but she only seem interested in getting rid of me. Luckily I was able to get quickly in touch with last minute, they contacted their provider that re-sent the reservation with the payment. I went back to the front desk and told them that they should receive shortly my reservation but once again she kept telling me ”you have no reservation”. I calmly explained that it would probably take a couple of minutes. I sat down and 2' later the other girl at the reception (definitely more accomodating but she clearly was not the one in charge...). brought me the room key and apologized. The rudness was unacceptable as it wasn't either mine or their fault but being a host they should know how to treat customers who keep their business running. The hotel itself is ok, old but well kept and in a convenient location. The room was clean, vert big shower, comfy beds. No complaints there.

This hotel is very convenient in the square. The room is facing the square, the service is particularly good, and it is easy to change it if you want to change it. Because the store needs to open the door in the morning, the waiter gave one. The hotel gave the car more than 2000 Lec to the airport. The driver is not bad. Breakfast is average.

As requested by receptionists I post the review- unfortunately it cannot be positive. We arrived on Thursday afternoon (SEP 8 2022). First of all we were disappointed by impolite service in the restaurant that we used twice- for the lunch and for the dinner. During the lunch we were served by the waitress (black pony-tailed hair) who was impolite, impatient and angry. She was confusing the price of house wine several times- once she was saying the price of 800 LEK, shortly after the price increased to 8000 LEK, then 800 LEK again and suddenly she showed her disapproval that we dare to ask of the price of house wine as ”it is so cheap as 80 EUR”. Maybe 80 EUR for the house wine is cheap for the well-paid waitress but we do not consider it to be adequate price. During the evening we were lucky not to be served by Her. Restaurant manager came, took the order and professionally delivered pastas and drinks we ordered. Then nightmare started again as angry, stressed and tired (the same) waitress came and stated that ”she does not know if / and what kind of/dessert is left and we can go to the other bar and ask them”. Seriously? You have desserts in the menu and when I ordered panna cotta and tiramisu I must go to different place to ask it it is still available? This is not a treatment I would expect in a cheap meat shop, not in an aspiring 4 star hotel. This situation forced me to write the review. Hotel itself is pathetic with urgent need of maintanence- in our room nr 101 shower hand holder was falling apart whenever I was trying to move it, fridge did not produce any cold, water did not drain from the bidet and shower gel was so small that was not enogh to take even one shower, for one person. Plenty of insects in the outside pool, water needs impovement too. There is plenty cheaper hotels literally a few steps away where price- quality ratio will be much more honest. And perhaps their staff will not treat the guests as intruders who dare to ask for the price of ”house wine that is that cheap as 80 EUR”. Atmosphere in Best Western Ark at Rinas Airport is dense and the staff treats the guests condescendingly. There are jumping around the people who come for a dinner well-dressed (pretending to be much posh than they really are) serving them free shots whereas ignoring the people who come in casual clothes and telling to go for the desserts elsewhere. It is really strange that from all the guests ordering from the same menu only some get special treatment, even free shots and the others are not even served properly. The staff should definitely improve English. For us Best Western proved again that they are below standards or their much better competitors.