49-1, Matsunoyama Yumoto, Tokamachi City, Niigata Prefecture, 942-1432, JapanView Hotel Details
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1 night
Hinanoyado Chitose Guest Reviews
4.6/5
Great
9 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
I enjoyed the serenity and tranquility of the ryokan. Can really chill. Service is friendly and sincere. Enjoyed my stay.
Li Yan
Hinoki Bath Attached Pure Japanese Room"Yumenoma"-Non-Smoking
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Ryokan was great! Service was really good, and they specially appointed a staff who knows some English to assist us.
My 8YO boy was the only child staying at the hotel, and much care and consideration was given to him.
Onsen was amazing!!!
Sun PM
Yukidama Yukimizu
Stayed in Feb 2024
Travel with friends
82 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Excellent services & facilities. Front desk staff can speak English. Dinner and breakfast are excellent. This is one of the best onsen hotel I visited so far. It’s rating in website tells everything.
James
Main Building Japanese-Style Room with Mountain View
Stayed in Dec 2023
Couples
9 review
5.0/5
Outstanding
Posted on Jan 4, 2024
We had a wonderful time staying in a small town hot-spring Ryokan. If I had a choice I would comeback in February when the weather is cooler and more snow is on the ground.
Guest User
Japanese-Style Room With Horigotatsu
Stayed in Sep 2024
Couples
23 review
4.0/5
Very Good
Posted on Nov 5, 2024
The hotel service staff has a good attitude. They will arrange the luggage parking space as soon as you get off the car. It is difficult to communicate in English. The water quality of the hot spring has a bit of diesel smell. It is said to be the hot spring extracted from the lower layer of gas oil. It is one of the three major medicinal hot springs in Japan. The dinner meal is The pork cooked in 68-degree hot springs is delicious one after another. The meat is soft and tender and very unique. This is a hotel I will stay at again.
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Chung
Yamaboshi Special Room with Open Air Bath
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The place is clean, the food is delicious, and the environment is quiet.
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Guest User
Main Building Japanese-Style Room with Mountain View
Stayed in Oct 2023
Family
5 review
4.2/5
Very Good
Posted on Nov 13, 2023
The hotel waiters are very nice and can speak simple English. The food quality is very good. Only the bar was not up to standard, with very few wine varieties, and the waiters didn’t know English, making it difficult to communicate!
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Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on May 25, 2023
I made an online reservation for the Echigo-Tsumari Echigo-Tsumari Art Triennale. I didn't have any prior information, so I didn't expect much, but the hot springs and food were more than I imagined. The hot springs are a little hotter than anything else. You can directly feel the effect of beautiful skin and medicinal bath as your skin becomes crispy. Located in the mountains of Tokamachi, Matsunoyama Onsen is said to be one of Japan's three major medicated hot springs, along with Arima Onsen and Kusatsu Onsen. The dinner, called "Satoyama Gottsuo", did not use special expensive ingredients, but the taste and presentation were wonderful, and you could feel the chef's sense. I stayed in an average Japanese-style room, but it was clean and had just enough amenities. After a long time, I came across a hot spring that I wanted to visit again.