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JR-EAST HOTEL METS SHIBUYA
4.6/5116 Reviews

JR-EAST HOTEL METS SHIBUYA

Shibuya Tokyo|0.58km from Dogenzaka
Me and my boyfriend shared a superior single room at this hotel in June 2019, it was small (as you would expect from a Japanese hotel room) but with 2 big cases I was actually really pleasantly surprised with the space, neither of us felt suffocated. We were there during all the crazy construction, and we barely found it to be an issue at all. No noise, and little inconvenience. The hotel is surprisingly easy to find, and im terrible with instructions! The location is 100% the best part of this hotel. It was a piece of cake getting around Tokyo, easy access to Shinjuku/harajuku/akihabara, (odaiba is a little out the way, but not too difficult!). Lawson across the street, lots of restaurants, really close walking distance to Shibuya crossing and all its shops. Prior to arrival, I had my cases shipped from Tokyo disney resort to this hotel, and one of them was missing. The service regarding this was great, the check in desk rang up the delivery service for me (Yamato?) and figured out the situation. Within a an hour or two, I got a call to my room and they informed me that the luggage had been sent to the wrong area, but they were now delivering it to mets. What a relief! Do not worry about any language barriers, the staff are great. Another great thing about this hotel is the free smartphone they allow you to take out around the city with you! Having this was incredibly helpful for google maps etc. Cannot fault our stay at all, and I would stay again during my next trip.

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Top rated hotels in Tokyo

Searching for hotels near Dogenzaka? Compare room rates and reviews to find your ideal stay.
Shibuya Hotel En
4/573 Reviews
Shibuya
We stayed in the EN about a year ago and thus can't comment to much on any Corona related precautionary measures, as it wasn't relevant then. Still they probably would be ideally prepared, as Japanese are usually are. We enjoyed our stay there a lot, mainly due to the perfect hub it represented to exploring Tokyo as first-time visitors. It is perfectly located between the busy and quieter parts of Shibuya and we would recommend it a lot. Of course we have been to nicer rooms, but it was perfectly fine and reasonably priced considering its prime location in of the world's most populous and expensive cities.
Shibuya Excel Hotel Tokyu
4.5/5216 Reviews
Shibuya
Centrally located but not easy to find if it's your first time as it's not located at ground level. So far this is the only hotel (out of a total of 4 hotels for my trip) that comes with international AC socket. There are amenities located within the building (various restaurants and convenience stall). Smoking facilities available @ level 6, however, it's a small booth (instead of open-air) type which may stink up your clothing if there are multiple smokers at the same instance.
Hotel Indigo Tokyo Shibuya
4.6/543 Reviews
Shibuya
Hotel is absolutely stunning and the rooms are big by Tokyo standards. It’s about a 7 minute walk to the JR and the famous Shibuya Scramble, and about 4 minutes from the nearest exit / entrance to the subway. Rooms are beautifully decorated and the in house restaurant has a beautiful outdoor area as well. A little bit on the pricey side but worth it if you want a bit of luxury while in Japan.
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
4.7/5142 Reviews
Shibuya
There are many positive things to say about this hotel, the space is huge for a Tokyo hotel, very clean, and the location is more than excellent. However, am extremely disappointed and displeased by the service that was provided by a female Caucasian staff member of the team. Of our 7 days of stay here, we have only tried to make a single request, which was to make a restaurant reservation on the 21/5 in Hokkaido as I could not read or speak Japanese so I require assistance from the team. She initially wanted to dismiss me as soon as possible until a Japanese colleague came to assist us. Provided us with a restaurant reservation form and we filled it. Thereafter, she said she cannot reserve for us because the date of reservation is after the date that we are staying at. Firstly, this is such a simple request and I only made it because I’m unable to do so myself due to the language barrier. Secondly, I was appalled by her laziness and attitude when conversing with us. I have never encountered such horrible service by a hotel concierge in my life before, many others would be glad and happy to assist with such a simple request.
Book Tea Bed Shibuya
4.5/562 Reviews
Shibuya
The beds, toilets and showers were very clean. However, I could not sleep well as the room was too hot in winter. Woke up sweating a few times and had difficulty falling asleep again. The slightly noisy fan did not help. There is no place to have a meal indoors, altho the roof terrace is great when it isn't raining. Coffee shop is too pricey so I didn't try it. Service staff were friendly and helpful. Guests should try not to talk in the dormitory after 10pm.
Shibuya Granbell Hotel
4.3/548 Reviews
Shibuya
We were looking for a close to the action hotel as this was our first time in Shibuya and did not know this part of Tokyo. The service from the Granbell team was accommodating. We had to do a room change, and they were understanding, as well as a late night bed refresh as we were surprised with a stain on the mattress/sheets. The front desk agent who helped with the bed refresh was so nice, and apologetic of the situation. The rooms are out-dated and could use some touchups(scratches on the floors/walls, dust on the fans, etc.). We stayed in the ”suite” top floor(1303) and it still needed some TLC. The rooms provided nice toiletries. We did not eat at the second floor restaurant(wagyu teppanyaki) or the first floor restaurant, but both looked fairly good even for foodies. Location is really great, close to scramble, other restaurants and shopping. The neighborhood is on the more quiet side of the crossing and Im glad we stayed over here(would recommend this neighborhood again). The super close yakatori's aren't great and may tell no to foreigners. I would recommend this hotel for solo travelers, stag/hen parties or young couples who are looking truly just for a place to crash after a long day sight seeing/going out.

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