Hyatt Centric Ginza Tokyo

Hyatt Centric Ginza Tokyo Reviews

Hyatt Centric Ginza Tokyo

6 Chome-6-7 Ginza, Chuo Ward, Tokyo, 104-0061, JapanView Hotel Details
Hyatt Centric Ginza Tokyo
Hyatt Centric Ginza TokyoHyatt Centric Ginza TokyoHyatt Centric Ginza Tokyo
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Hyatt Centric Ginza Tokyo Guest Reviews

4.6/5
Great
246 review
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(246)
Positive reviews(238)
Reviews with photos/video(38)
Great location(79)
Great service(47)
Awesome rooms(36)
Convenient for shopping(34)
Easy to get around(19)
Delicious breakfast(11)
Well designed(10)
Large rooms(10)
Negative reviews(8)
Guest User
King Room
Stayed in Jun 2024
Business travelers
502 review
5.0/5
Outstanding
Posted on Jul 12, 2024
We had a wonderful experience at the Hyatt Centric Ginza Tokyo. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Guest User
King Room
Stayed in Feb 2024
Couples
6 review
4.5/5
Great
Posted on Feb 26, 2024
Great location besides many high end luxury brands. 5 mins walking distance to many different malls and restaurants. Will stay again.
Guest User
Deluxe King Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Hotel was excellent and location was super convenient. Would highly recommend any family traveling with young children to stay at Hyatt Centric Ginza.
Guest User
Twin Room
Stayed in Dec 2023
Family
11 review
1.0/5
Posted on Dec 13, 2023
Just checked out of this hotel n going tk we wanted to store 1 luggage in this hotel n get it back while we get back to Tokyo. The hotel is not allowing this service. We are a group travelling with 3 young children, this would be very inconvenient for us. And I been travel japan many years, this never happened in any hotel n it’s unacceptable for the Hyatt brand. Worst experience ever n everyone should stay away.
Bakabote
King Room
Stayed in Feb 2024
Travel with friends
24 review
4.7/5
Amazing
Posted on Apr 27, 2024
Comfortable stay in the heart of Ginza, Japan!
Anonymous User
King Room
Stayed in Jun 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 27, 2023
Great location and walkable to Metro Higashi-ginza station and Ginza station Good service and excellent providing for dog robot
Guest User
King Room
Stayed in Oct 2022
Couples
3 review
5.0/5
Outstanding
Posted on Oct 26, 2022
Location is fantastic and right next to the LV store. Super near to ginza Main Street as well
Chi Keung Kenny
King Room
Stayed in Sep 2023
Family
2 review
3.5/5
Posted on Sep 14, 2023
Send email to hotel ask for help but no feed back.
Guest User
Twin Room
Stayed in Jan 2023
Solo travelers
13 review
4.7/5
Amazing
Posted on Feb 25, 2023
The room is very spacious for Tokyo. The hotel is modern and clean. Service is friendly and convenient for English speakers. Buffet breakfast is good. The hotel also has a small gym with cardio machines, benches and weights.
Yu
King Or Twin Room
Stayed in Dec 2022
Business travelers
1 review
1.7/5
Posted on Dec 20, 2022
The location is fair in Ginza, but the service is absolutely terrible. They ask you for the price of a 5 star hotel but provides worst services. Staff will call you in the middle of the night for no reason. Also, they don’t have a luggage storage space. Plentiful better options with more affordable price and much better service in Ginza area.
Guest User
Deluxe King Room
Stayed in Feb 2023
Family
8 review
5.0/5
Outstanding
Posted on Feb 16, 2023
The location is convenient to shopping and dining Hotel services is excellent
winwinshk
Twin Room
Stayed in Aug 2023
Family
8 review
5.0/5
Outstanding
Posted on Aug 24, 2023
Good services and room very clean
Guest User
Twin Room
Stayed in Jan 2023
Couples
2 review
4.2/5
Very Good
Posted on Jan 31, 2023
Friendly staffs, very helpful . Breakfast food nice. Excellent location.
fionmisuzu
Deluxe King Room
Stayed in Dec 2022
Family
45 review
5.0/5
Outstanding
Posted on Dec 13, 2022
Some issues during first day check in,however everything get solve the next day
Guest User
King Or Twin Room
Stayed in Dec 2022
Family
1 review
4.7/5
Amazing
Posted on Jan 3, 2023
very happy stay during Xmas. Kids are given candies. Clean and tidy