Jhotel Tokyo GEO

Jhotel Tokyo GEO Reviews

Jhotel Tokyo GEO

3 Chome-1-6, Chuo Ward, Tokyo, 103-0021, JapanView Hotel Details
Jhotel Tokyo GEO
Jhotel Tokyo GEOJhotel Tokyo GEOJhotel Tokyo GEO
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Jhotel Tokyo GEO Guest Reviews

3.4/5
28 review
Verified reviews
Location3.4
Amenities3.4
Service3.4
Cleanliness3.5
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Positive reviews(10)
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Negative reviews(11)
Marxx
Queen Room
Stayed in мая 2024 г.
Travel with friends
4 review
3.5/5
Posted on 30 мая 2024 г.
As most of the reviewers commented were spot on. Location is great. Room is very small, but that's typical in Japan. There is 2 coined laundry. Washer is 300¥ and the dryer is 100¥. Needs exact coin change. Washer Auto adds detergent. Room is clean. The check-in counter there are a few employees that aren't friendly at all. Not sure because I'm English speaking. And most of the employees here does not speak English. The manager at first weren't very friendly, but once I joked with him a bit he loosen up. But very limited English. Check in time is after 3pm. You can leave your luggage if you came early, but you can't take anything out or they'll charge you I recall 550¥ before your check-in time. The house thing is, they'll bring your luggage to your room by the time you you came back after 3pm. Check out time is at 10am!!! That's right! 10am! Every hour after they'll charge you if you are in your room after 10am. If you want to do leave your luggage after after you checked out, they'll charge you, it's 550¥. It isn't free as it mentioned on here. My room, the TV is a projector to the wall using Google TV. They'll leave you with 2 keys and a phone. They specifically, ask me not to call them. Only message them through the phone they left me. If you want your room to be cleaned, you'll need to bring both keys and the phone to the counter before 10am. You will be asked not to come back to the room till after 3pm.
201147
Deluxe Twin Room
Stayed in мар. 2024 г.
Booked for others
3 review
1.0/5
Posted on 26 мар. 2024 г.
I have stayed in so many hotels in many places, and this is a strange hotel. The main reason is that the service attitude is very bad. It was the first time in my life that someone called me "get out". I just told him that I hoped to check in quickly because it was very late. Why are you impatient to listen to him and want to hurry up? Because this hotel has many, many requirements and conditions! To give you an example, room cleaning must be carried out at a certain time point. If you don't comply with it, you won't even think about changing the towels you used today. You have to give the key to the front desk first and change a card before you can clean it. Hygiene...sounds weird? By the way, if you don’t check out before 12 o’clock, you will be charged a detention fee... Isn’t it also very impersonal? The corridor of the room can only be opened by pushing the door. The room is huge and the bathroom is so small that it is suffocating. The waiters are also petty. Since I booked the hotel for a friend, it told me to "get out" and I didn't argue with it. After all, I booked the hotel for 5 days and was afraid that my friend would be bullied. I won’t stay here again. It’s a small day and a small hotel. Goodbye (poor)
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Chloeeeeeeee
Queen Room
Stayed in окт. 2023 г.
Couples
4 review
4.5/5
Great
Posted on 3 нояб. 2023 г.
The hotel staff are very polite and have a good service attitude. They also show guests to their rooms. The hotel location is convenient. The only drawback is that the room is so thin that it cannot be spread flat even if a large suitcase is used.
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Kansai Rider
Superior Twin Room
Stayed in июля 2023 г.
Business travelers
28 review
5.0/5
Outstanding
Posted on 4 авг. 2023 г.
wonderful! Close to the station! Close to the company! I want to use it again~
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Guest User
Economy Twin Room
Stayed in апр. 2023 г.
Family
1 review
5.0/5
Outstanding
Posted on 21 апр. 2023 г.
I am a ********* tourist who checked in on 4/13 The service staff is very kind, and they will also lend umbrellas when it rains, which is great. The room is small and neat, has everything you need, the water pressure is also great, and the bath is very comfortable. The room is very clean, using a projector instead of a TV saves some space, You can also watch NET and YT, which is very convenient for foreign tourists. The location is in the middle of Kanda and Tokyo Station, so it is very convenient to go anywhere. The disadvantage should be that the lights are relatively dim, and the pictures of trophies are less beautiful, haha.
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KJasmine
Queen Room
Stayed in апр. 2023 г.
Couples
1 review
4.7/5
Amazing
Posted on 7 апр. 2023 г.
Room cleanliness is okay. The bathroom is as clean as new. I'm a person who is sensitive to the bathroom, so I'm a person who chooses a room just by looking at the bathroom, but I'm satisfied!! There was a project beam, and there was no hotel front phone, so I gave one iPhone. It was possible to connect with an iPhone. It was like a new generation accommodation. There was an HDMI cable. It's nice to see things by connecting the phone screen after coming to the accommodation at night. And go up to the dorm together and explain I made a reservation for 50,000 units at a very cheap price because the timing was good, and I didn't just consider the location, but I was satisfied. And so kind. The Google review rating was smashed. I think they are savage when they terrorize bad reviews and ratings because they told me to pay for the extra fee after a minute or so of checkout time, but they said that they didn't keep it and asked me to pay for it a little later. Anyway, the guest was late. have to bear it...
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Tongkou
Queen Room
Stayed in июля 2023 г.
Business travelers
7 review
3.0/5
Posted on 30 июля 2023 г.
Conveniently located within walking distance from Tokyo Station.
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Anonymous User
Queen Room
Stayed in февр. 2023 г.
Travel with friends
1 review
4.5/5
Great
Posted on 15 февр. 2023 г.
There was a problem with the equipment, but it was replaced with a new one immediately. I walked a little from the station, but I was able to arrive without problems because the road was wide and easy to understand.
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Guest User
Deluxe Twin Room
Stayed in мая 2024 г.
Business travelers
1 review
5.0/5
Outstanding
Posted on 28 мая 2024 г.
Not bad, not bad
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たまひよ
Corner Twin Room
Stayed in февр. 2023 г.
Travel with friends
15 review
4.0/5
Very Good
Posted on 9 мая 2023 г.
The hotel was very kind and comfortable.
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Guest User
Stayed in мая 2024 г.
Other
1.0/5
Posted on 2 мая 2024 г.
If you check out even one minute late, you will be charged an extension fee of 3,300 yen. I wish I had left the trash there and left it there. My child left something behind and I went to get it, but they charged me a 550 yen deposit. The official website says it takes 7 minutes from the Yaesu North Exit of Tokyo Station, but it took just under 10 minutes. To top it off, they contacted me to say that the hangers were broken and unusable from the time of check-in, that they didn't even manage their equipment properly, and that the hair dryer was deformed. I think that the reason it deformed even though it was used normally is due to the nature of the manufacturer of the hair dryer that I've never heard of. As with other reviews, I wish they would stop making threatening accusations using criminal law requirements. There is no way they could have noticed that something that was in that state from the beginning was deformed, and in a situation where they couldn't even prove that they broke it in the first place, they can't apply intent or negligence. When I argued against their unreasonable accusations, they sent me an email saying that they would also put my message on the notice board. They seem to be calling it customer harassment. We have already paid what we owe, such as extension fees and storage fees, and we cannot accept any claims or lawsuits for things we have no recollection of, no matter how small the amount.
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Guest User
Stayed in апр. 2024 г.
Other
1.0/5
Posted on 28 апр. 2024 г.
If you are even one minute late for check-out, you will be charged an extension fee of 3,300 yen. I wish I had left the trash there instead of gathering it up. My child left something behind and I went to get it, but they charged me a 550 yen deposit. The official website says it takes 7 minutes from the Yaesu North Exit of Tokyo Station, but it took just under 10 minutes. To top it off, they contacted me to say that the hangers were broken and unusable from the time of check-in, and that they had not properly managed the equipment, yet the hairdryer was deformed even though they were using it normally. I think the fact that it is deformed even though it is used normally is due to the nature of the hairdryer, a manufacturer I have never heard of. I wish they would stop making false accusations.
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Guest User
Stayed in авг. 2023 г.
Other
1.0/5
Posted on 28 авг. 2023 г.
If the overtime fee is definitely charged even if it is only a few minutes late, I think the front desk should call 10 to 15 minutes before check-out time, or put up a notice in bigger red letters. Most other hotels are lenient if it's about 10 minutes, so my final impression was disappointing. It's also a shame that the screen to watch the projector is next to the bed. The service itself was polite, but if they are so strict about the time for overtime fees, I wish they would explain it thoroughly. A superficial explanation won't do.
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Guest User
Stayed in июля 2023 г.
Other
1.0/5
Posted on 9 июля 2023 г.
The attitude of the male front desk staff was awful, so I will never use this hotel again. I was shocked as I had never experienced such a bad attitude at a hotel front desk before. I recommend that you read this and the Google reviews carefully before using this hotel. If you look at the Google reviews, you will see that they have made extremely aggressive responses to customer reviews (unbelievable!). I don't know if this is a policy of the company that runs the hotel or a problem with individual staff members, but if you are looking for a business hotel in the same low price range, you are less likely to have an unpleasant experience if you use a major hotel chain.
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Guest User
Stayed in апр. 2023 г.
Other
1.0/5
Posted on 26 апр. 2023 г.
Please read the reviews before using the service. I made a reservation through Nationwide Travel Support, and even though I arrived first, they insisted that we could not enter unless we were both present. I told them that the representative would not arrive for about two hours, but they just told me to wait in the lobby. I understand that it is a *********** rule, but I think they could have been a little more flexible and the staff could have apologized and been more considerate. I think it is probably the same staff who have had disgusting experiences that everyone who has written reviews about. I wonder how it is to hit out at customers in the service industry. Also, when the representative called to negotiate, they insisted on the rules, and when other customers came to check in, they blamed us for not being able to handle it. (It would have been fine if they had called another staff member and handled it immediately.) I think it is really strange that they are blaming us for just calling on the main phone. After arriving, for some reason we were scolded and were not allowed to check in for 30 minutes. I don't understand why they treat paying customers who just want to stay for one night like that. Of course, there was no apology even once until the end. The staff who dealt with us are not suited for the service industry. I felt very sad. I felt more sorry for the hotel than angry. I will never use this hotel or its sister hotels again.
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